Expert Nails & Spa

Nice enough people, but $ 60 plus tip for a so-​so mani-​pedi is crazy, especially when I have chips within two days. I’ll have to look elsewhere.

Great service and amazing nail designs! Best pedicures ever! They take their time and always do incredible. I highly recommend coming here!

HORRIBLE !! If I could give them no stars I would! I went there and told them I’d like to have acrylic and gel on my REAL nails instead of cutting my nails short and putting tips on them. However for them it meant more work so they refused to do it and sent me home. As if that wasn’t enough they were obviously talking about me the entire time! How rude is that!!! As we would not recognize that they’re chatting about us. You don’t need to speak Chinese to get it! People like that should not run a business especially not one where you’re around people when you can’t treat your customers appropriately!
As for me I can just talk about their customer service and impoliteness but not about their work. I guess the reviews of former customers here tell enough about how poor their work is!
Safe your money and be treated much better in some other place ! :)

I’ve patronized Expert Nails for over 6 years … Absolutely the best eyebrow wax I’ve ever had… No one else even comes close to Tammy’s work. The salon is clean and the staff eager to please. I have many many friends and family that are loyal customers as well.

Love this place and have been going here for years. My nails always look amazing when I leave and they always have great movies to watch while you are getting your nails done. The pricing is reasonable. It is a very cozy environment. One word of advice, they typically prefer cash and check and don’t accept tip through credit card, so if you want to tip bring some extra cash with you

This place is my favorite. You get way for than what you pay for. The staff is super friendly and the work is great!

I have been going here for around 3 years. The best thing I like about it is that I feel comfortable here. They do a great job, have great colors and are accommodating. If there is something certain you want just ask. Tammy and her staff are great!

I have been a client of Expert Nail and Spa for the past 3 — 4 years and I must say I have never been treated so kindly and professionally by so many staff members. Tammy, the spa manager, takes care of me at my bi-​monthly appointments and is always concerned with my wellbeing and the quality of her work which is always excellent! Tammy and her staff get to know you quickly and remember your preferences week to week. It is a very pleasant spa that is extremely welcoming. I highly recommend you try them out soon and you too will gain new friends that go above and beyond to take care of you!

The absolute best! I have been going here for over 7 years and I would highly recommend Expert Nails to anyone. My nails stay on, my polish stays on, the price is right and the staff is always ready to make my visit the best experience! My daughter often accompanies me and she walks out with the cutest toenails! Tammy and her fantastic team are very friendly and talented.

This place always does my nails exactly how I like them and makes sure I’m happy before I leave. I love that they always ask if I want my toes and nails done at the same time– they’re super considerate of my time. The staff is amazing and always makes me feel right at home. They have a customer for life!

It’s been a year long search for a place to get my nails done. I typically do gel nails. The cost at expert nails is about the same as other salons. They start at a basic price then $ 5.00 for this and $ 5.00 for that for pedicures. Overall, the work is wonderful and in a professional environment. Ask for the kid special, $ 20, if bringing young ones. Best at designs in south Austin.

I am sad to write this review. I was an incredibly loyal customer of this business since it opened but the customer service has gotten worse and worse. The manager (or owner) is just getting meaner and meaner. I always make an appointment because there are only two women there who are good. One of them is phenomenal. I have seen people wait over an hour to get really bad jobs done. So, I have always made appointments with one specific person (and thanked her profusely and tipped her extremely well). Over the past few months, the manager has gotten weirder and weirder about letting me make appointments, saying they «are too busy» to make them. The last time I went, I made an appointment, arrived for it and my nail technician had *just* started with another customer. Since I didn’t want to wait over an hour, the mean manager shouted at me, «why don’t you come back tomorrow?» I said I was more than happy to do that. I came back the next day. The *same* thing happened. I waited for my services, paid (and generously tipped), and left. When I called to make an appointment yesterday, they said they aren’t making appointments anymore. I’m very sad to say that I won’t be going back there, won’t be referring friends to my number one nail tech. The manager is mean. If you don’t have an appointment, you can wait up to an hour for someone to help you. And, I personally have had terrible manicures/​pedicures (and even been cut) by people who work there. It’s really just so sad. They have two great women who work there but, ultimately, the managers just don’t care enough about their customers.

I was recommended to Expert Nails by a friend. I made an appointment for a shellac mani/​pedi. Then I read the reviews and was scared. I went anyways. I have been twice. Both times I have seen Kevin. I have been in Austin for 3 years and he is hands down the best. Thanks, I will be back.

I’ve been going here since 2008. I give 2 thumbs up for atmosphere. If you voice want you’d like or want, they will make it happen. There’s a reason I’ve been coming here for years. I have very high expectations and always have… they meet those. Great people and fantastic service. If you didn’t have a good experience the first go around, I highly suggest you give it another shot. And let them know what you’d like from them. The owner, Tammy, is one of the most accommodating people I’ve ever met. Also, ask for a complimentary glass of wine, makes the experience just that much more enjoyable!

Quite literally the worst pedicure I have ever had. The bottom cushions on the pedicure chairs are so worn out and flat that it was painful to sit in the same position for any period of time. Kept having to shift my weight from one butt cheek to the other. The girl giving the pedicure seemed like she’d never given one before in her life. Merlot having to talk to the girl next to her for direction on what to do. On top of that she nicked my cuticle on one of my toes so that was ten minutes wasted trying to get the bleeding to stop.

First I only came here because my girlfriend raves about this salon and employees all the time. I can solely say this is because they load her up on wine. Of course I’d love a horrible manicure if you loaded me up on booze.
This all takes place on New Year’s Eve afternoon, I sit down for what I believe will be a great gel manicure. Only if I knew what Unilocal had in-​stored for me with this joint.
I place my hands into the water, let’s describe the water as semi-​lukewarm. The young lady begins will filing my nails down, BARELY! She didn’t even ask if I was okay with the length which is a «common practice». Proceeds to continue with pushing or whatever the heck she did to my cuticles. (Honestly she didn’t do my cuticles because they were all splitting within a day). So whatever she finishes and has someone else complete my gel-​manicure.
The girl who completes my manicure, not sure if she was rushing. But she kept cleaning around the edges of my nail to the point that it was hurting and left a LARGE space between my nail beds and the physical nail itself. So we’re on day 5 and it look like my manicure is already growing out. Seriously I’m throwing my hands up in the air! To make matters my «GEL Manicure» is already chipping.
I know you’re wonder the same thing, how is this possible… Well I don’t know.
But for one thing I’ll never be back to this place again, not only do I have a very horrible ugly manicure that needs to be fixed, but I have to wait for the polish to grow out just so I won’t ruin my nails
So ladies listen up, Do not come to this establishment for any form or service you will regret it. As well, it is pretty obvious that the employees are
1. Making fun of the customers and talking poor about this in their presence.
(Not cool wait for me to leave the room or at least the bathroom before you criticize me.)
2. They’re all rushing thru all the services and half-​arsing them.
3. They load you up on booze, so you can’t tell how crappy a job they’ve done

This is the worst gel mani I have ever gotten. First of all it took her over an hour to do the mani and she had to re-​do two of my nails during the mani. By the time I got home (a 5 minute) drive one of my nails was already chipping off! Now one day later 4 of my nails are chipped! and it was a GEL mani that should last for at least 2 weeks. Also they were not very nice, did not offer water or anything and pointed and laughed at my choice of color! I will NEVER go back again. Save your money and go somewhere else.

I have no idea how my pedicure will turn out. Been waiting for 30 minutes with my now-​pruny feet in now-​lukewarm water, watching 3 women give pedicures and manicures to 2 customers. Seems like they could figure out a better way to divide their time. Was told 5 minutes ago it would be 2 minutes by the woman who is now frantically filing a customer’s nails. One star for the bottle of water I was just offered, 35 minutes post-​arrival. If the 3 women waiting for their pedicures are checking Unilocal right now, run before you waste another 20 minutes waiting.

Clean. Great massage, nails look good. The have complimentary beverages.
They give you your mani and pedi at the same time. I guess that’s good if you are short on time. I don’t like that because I am trying to enjoy my chair massage and drink my glass of wine. You can’t do that if someone is dealing with your fingernails.
The gel manicure examples are just a piece of paper with color swatches. You don’t get to see how they will actually look on your nail. On top of that, they do not have very many gel nail polish colors.
The people that work there are very nice and friendly. Like I said, they work they do is great. I am very pleased with the end result. They do not like to take credit card although they advertise that they accept it. They asked me to write a check for the total amount including tip and then asked that I not make it out to anyone. That seemed kind of shady.
I would go there again if I needed a quick mani/​pedi done.

I have been coming here for more than 2 years. In the beginning, some of the negative reviews might have had merit. Tammy runs a good shop, they listen to what you want and if it doesn’t turn out right, they fix it. The deluxe massage is just that!