I love there breakfast sandwiches every time I walk in the place is very clean and there customer service is excellent.
Candelaria P.
Classificação do local: 2 Austin, TX
I gave the smell a try, eating in at Pollo Rico was not at about the aroma Don’t be decived. The service is slow. The food was cold and their chicken portion was small. For the same price, I can go to HEB and get a whole rotisserie chicken and be happy at home.
Brandon L.
Classificação do local: 2 Austin, TX
This isnt very good. Place is dirty. Staff seems unfriendly. Food is not that great.
Jacob H.
Classificação do local: 1 Austin, TX
I dont know if anyone still likes this place but theyre always slow and act really retarded. Food always tasted overcooked and over seasoned and theyre employees all seem to act like theyre new to the world. I waited 24 minutes for a torta special and afer all of that, they had to take a few more minutes just to repackage it because they forgot i had asked for it to go. Im not sure why anyone would waste their time with this franchise
Sarah J.
Classificação do local: 5 Austin, TX
Eating chicken here is like having chicken for the very first time. Everyone else is a mere imposter. Crack open a rotisserie chicken and strick gold.
Greg B.
Classificação do local: 3 Austin, TX
Stick to the chicken, it’s delicioso! The charro beans are bangin too. Oh, I suggest an extra pack of tortillas when doing half and whole chicken orders. The rice taste like the styrofoam they serve it in and the rest of the menu is seriously blah. The atmosphere and staff are fast food like experiences that are just to be endured for your cheap and tasty hangover cure
Parker S.
Classificação do local: 4 Asheville, NC
Excellent food and decent prices. All in all the whole experience was excellent. We will be back but the only we didn’t like was long it took the kitchen to get our food out to us. I realize this wAs the waitress fault but more so how packed the place was with other customers. Excellent place just slow food delivery! Thanks for everything And we when see you soon, my husband and I mean it !!! :)
Laura C.
Classificação do local: 1 Houston, TX
Never again. First time I tried it there was a hair in my food. Second time I tried it the food did not have any flavor and the food tasted like it was reheated.
Michael B.
Classificação do local: 2 Austin, TX
Maybe beef tacos was the wrong decision and based on other reviews I’ll give the chicken a try… but the beef tacos were horrible. Saturated in grease I felt like I was at a Mexican McDonalds. There’s so many awesome food trucks that put this place to shame– far as beef tacos. First experience was not good. I wound up degreasing the meat when I came home and used my own tortillas. The green sauce is to die for? Doesn’t taste any different than any other green sauce in my opinion. I’ll take del taco over this any day. Bummed…
Derek M.
Classificação do local: 4 Austin, TX
Back again… No haters please… I have taken out from the one on Oltorf twice and the one at Riverside yesterday. What a difference 3 miles makes. I actually bought the Carne Asada plate each time and hands down… The El Pollo Rico on Riverside gets my vote. I suppose because it’s new, but should that matter? I’m giving this rating for the one on Riverside, not the one on Oltorf. Honest;y. they all need to figure out how to season a F*n chicken. This is not F*n hard… Salt, pepper. onion, and perhaps a little spice like jalapeño of one of the 470 chili’s out there.
Pablo M.
Classificação do local: 4 Austin, TX
Delicioso!, the whole chicken!, that’s what you have to get. The green creamy salsa is to die for:). Cheap and good, hell yeah!
Adriana H.
Classificação do local: 4 Oltorf/East Riverside, Austin, TX
I love food trucks!!! I lived in the border with Mexico for 10 years, so I’m a little picky with my tacos. Was ok. A bit pricey for the quality. I would go back.
Joe R.
Classificação do local: 5 Austin, TX
Chicken is the best I think I’ve ever had.
Corinna G.
Classificação do local: 3 Austin, TX
I’m kinda crazy, and occasionally drive across town to try new food places. The day I tried El Pollo Rico #5 was one of those days.(I live in waaay north Austin… almost in Pflugerville.) It took me a while to find this place. Given it’s address being an even number, if you’re driving east on Riverside, the trailer should have been on the left… but it was on the right.(Finally found it after a couple of trips up and down the street.) Then the Unilocal site said this place takes credit cards… but the sign on front of their trailer said«Cash Only», which meant I had to drive down the street to a Wells Fargo and withdraw some, since the Wells Fargo ATM that was a few blocks away was out of service. Ok, back to El Pollo to finally order some chicken goodness… and then I was accosted by a homeless person asking me for money right as I was looking at the menu. Grrr. Finally ordered the #2(whole chicken with sides), and it was ready within minutes.(Meanwhile, had to listen to homeless dude tell me about how he’s stranded in Austin, has diabetes but no medication, hasn’t seen his mom in years, etc., yet when I told him again that I wasn’t going to give him any money, he walked over to the convenience store, hopped in a very nice pick-up truck, and drove away.) Drove home with my bag of chicken goodness, and stopped by a Sonic for a cherry limeade. Got into the house, and tore into the food. The chicken was tasty,(love the rub), but kind of dry.(Might have been an off day.) The green sauce was delicious — loved that. The beans and rice were pretty mediocre… nothing to write home about. Wish they would have had homemade tortillas, but it’s not the end of the world. I’d probably try this place again — from the previous reviews, my dry chicken sounds like a rarity. Next time, though, I will probably skip the sides.
R P.
Classificação do local: 5 Austin, TX
First time I «discovered» Pollo Rico was smelling it on someone else’s plate, and desperately trying not to drool. The smell is intoxicating, every time I eat here I wonder why it’s not for every meal. You could call this my favorite«fast» food kind of craving in town. Awesome grilled chicken on the cheap, every month or so we have to make a trip out here to get some food to go. Also get some extra onions, those things are culinary gold.
Natalie C.
Classificação do local: 5 Austin, TX
We affectionately refer to this joint as «chicken window.» When my husband told me he was going to go get some chicken from a trailer I was initially wary. Upon tasting, I was not only pleasantly surprised, I was DELIGHTED. And wanted it again. The next day. And the next. But I digress. Chicken, grilled onion, lime, rice, and beans. All of it will rock your socks. The lime is an IMPERATIVE addition to your taco or chicken in whatever form you choose to eat it… thou shalt not forget the lime. USE the lime. My dad is coming in town this weekend and asked«anywhere new we need to go?» «CHICKENWINDOW!» Oh that’s right. I’m taking guests. Cheap, fast, delicious. Some of the best chicken I’ve ever had.
Tara S.
Classificação do local: 4 Austin, TX
I know everyone raves about the chicken, but you simply must try the beef taco grande. Let me tell you a little about this magnificent form of sustenance. It’s messy. It’s slightly greasy. It’s bursting with flavor. You will want it every day for the rest of your life. Well, as long you don’t mind the colorful east riverside company. Instead of giving someone you see on the corner some change«for the bus» or a cigarette, buy them one of these babies. on to the taco: the goodness is wrapped inside a burrito sized corn tortilla(hence the name grande). The tender, smoky, shredded beef is mixed with freshly made pico de gallo and ample scoops of guacamole. This, in its own right, is awesome. But dig further into that paper bag, and you will find a half of a lime wrapped in foil. gently open the taco, and squeeze it over all the fillings. Then you’ll find a generous ly sized container of the much raved over green sauce. Pour over your taco, feel free to drink any you don’t use. Begin eating, but make sure that in between bites of the taco, you’re taking bites of the fresh jalapeño that came with it. Now, go forth and enjoy your taco. Don’t worry that your face and hands are covered in salsa and guac. We all understand. Now throw back a mexican coke and get back to work!
Robert B.
Classificação do local: 5 Austin, TX
I cannot put into words the sheer mouth numbing deliciousness that is ELPOLLORICO!!! the simplistic concept of an awesome Mexican smoked/anchochili rubbed chicken that tastes like it danced with the gods and imbibed ambrosia. honestly the greatest chicken Ive ever tasted and I’m from a west Texas town known for Mexican. it comes on a sheet of butcher paper like you were south of the border along a coast somewhere, all to contain with juiciness of the meat. for a half order around 7 they also throw in some of the best tasting burracho style beans Ive ever encountered… honestly i don’t even try it anywhere anymore cause Ive been ruined. rice is also included decent taste but compared to the beans and chicken its more just the backdrop. i have personally hated their corn tortillas ever since i started eating there, however i recently discovered that you can ask for their bad ass flour tortillas instead. and if you’ve ever tried one of their equally good quesadilla(i like carne, but Ive had the pork and it aint bad either) then you know that the tortillas are worth asking for. Ladies and gentlemen, Ive saved this last tidbit because it is the best. Prepare yourselves for the intense ecstasy and euphoria that is brought about by their green sauce. it has no other name because it needs none, its not one of those pretentious sauces, however in my mind it re-defines the entire green sauce category in a delightful way. never done a review before but man, i just had to say something about this awesome awesome place. …even after i just finish writing this, i totally forgot to mention the guacamole, which has changed my gf’s mind about eating the stuff, and their freshly made crunchy chips which go well with the red salsa…
Bernadette D.
Classificação do local: 4 Austin, TX
You cannot go wrong with El Pollo Rico. Buy a whole chicken that is chopped and comes with whole onion that is cooked. Also it comes with charred beans which are pinto beans mixed with jalepenos, tomatoes and onion, rice and some corn tortillas that are not rough and dry. There’s the red salsa which is not hot but the green salsa which is really hot. I ordered some potato salad because for some weird reason when I have chicken I have to have some sort of potato whether it is salad or mashed form. It is a great dinner to have when you hate fast food. I just had to knock it down a star because I wish the sides had larger portions.
Brandon C.
Classificação do local: 5 Austin, TX
El POLLODELICIOSO!!! This place is amazing. The chicken will bring you in and the price will bring you back. The whole charcoal grilled chicken with all of the sides, tortillas, beans, rice, a grilled onion, and limes for 16 bucks is an absolute steal. I have tried to buy all of these items at the store and I come out more expensive. The great thing about it is that you can get it from a drive thru. My girlfriend and I can each get 2 meals from the whole meal. If you don’t have that many mouths to feed don’t fret they also have a ½ chicken option. If you like chicken and haven’t tried this place give it a go, I guarantee you will not be disappointed. I have also had one of the tortas when I was on lunch from work and they are also spot on but to be honest you would be doing yourself a disservice to not order the chicken.