Brunson Dental

I am a new patient and was very impressed with the personal attention and time spent by Dr. Brunson in speaking with me, reviewing my x-​rays, etc. I have been to other dental offices where you spent maybe two minutes with an actual dentist (as opposed to the hygienists, etc.) but Dr. Brunson really takes the time to counsel his patients. Offices are pristine and the staff is very helpful and friendly. I have definitely found my new dentist in Austin.

In short, best dentist I’ve ever had in my 50 years of going. He has the best hands in the business and state of the art practice. He is very caring, knowledgable, and always professional. I’m getting my kids and grand kids to go with Dr. Brunson because I want them to have the best care possible.

Dr. B is wonderful and the staff is very attentive. I’ve been coming here for years and will continue. I look forward to my cleaning every 6 months! :D

Woo Hoo! Found a great dentist on our first try. After moving to a new area, you have to re-​establish everything (i.e. dentist, family doctor and chiropractor). My husband found Dr. Brunson on Unilocal,and I am so glad he did! Dr. Brunson is very professional, thorough and calming. His staff is awesome! I met with Maria, Tasha, Brittany and Mariah. All of them were incredibly sweet and very personable. I can’t say enough great things about Dr. Brunson and his staff. They definitely have a good dynamic. I walked out a happy camper with shiny clean teeth. I highly recommend Dr. Brunson. Thank you for the great experience! :)

Had two root canals and crowns placed about four years ago. Both of my 1^st premolars (#5 & #12). The #5 crown broke off a number of times, including as a temporary. It kept falling off as a permanent (I later found out because the tooth wasn’t prepped well enough and simply broke.) When I couldn’t get the issue addressed, I found a new dentist.
Long story short, that tooth that I just spent over 2 grand to fix ended up needing to be pulled, needed a graft, implant, and new crown. I’ll just say it’s much more than 2 grand to repair.
I wasn’t pleased, but I tried to let it go and never wrote a review (as much as I wanted to). But now, #12 broke off as well. I can see that it broke in the same place as the last one he did. So now that one will need to be pulled, grafted, implanted and re-​crowned.
I have crowns that are over 15 years old. They’ve never come off… not once. Both of these teeth failed. One of them didn’t last a week, the other slightly better for a few years. Still a failed job in my opinion.
I highly recommend you visit an endodontist if you need a root canal and Brunson is your general dentist.

Dr. Brunson has always been professional and courteous to me when I’ve needed a dentist here in Austin. I am between Insurance coverages and he charged me a reasonable amount for my latest visit. He seems to have all the latest equipment like digital x-​rays, which is so much more comfortable than the old film style.

I’ve been going to Dr. Brunson for a few years now and absolutely love this office. Over the years, I’ve had a crazy amount of dental procedures (and really owe my parents a lot of $$ for what they spent on my teeth as a child) but now have moved on to routine maintenance. I go every 6 months and have had great appointments. From the very first time I visited Dr. Brunson, he has remembered who I am. Not sure if he’s making notes about personal stories in his files, but he asks me about specific volunteer work I do. Always makes me feel good that he remembers details like that. His staff is professional and never leaves me waiting. I just walk right in at my appointment time and waltz back to the chair. They have great technology here as well. TVs to watch and Xrays that show up on the screen when he discusses dental care. Since I’ve seen so many dentists in my lifetime, I’m pleased to have found one that really knows his stuff. I even changed my dental plan to get into one that covers his practice.

My whole family have been going to Dr. Brunson’s office since moving to Austin four years ago and we all love him and his delightful staff! Would never consider seeing anyone else!

CAVEAT EMPTOR
First, the good:
*The office staff is wonderful. The receptionists and dental hygienists were always friendly, courteous and respectful and always worked with me to schedule a convenient time.
*The technology. I liked receiving automated text message and email reminders regarding my appointments — very helpful. They always came in plenty of time so that on the rare occasion I needed to re-​schedule, I met the requirement of 24 hours notice.
The Bad:
SHORT VERSION:
I got a 2^nd opinion and J-​Brun went into attack mode. He was reduced to the behavior of a 3 year old and told me that if I didn’t trust him, I should find a new dentist.
IN DETAIL:
Dr Brunson advised me that I had recession along my gums and that I needed to meet with a periodontist. I was told surgery would be the next logical step. Needless to say, this was somewhat disconcerting.
Having grown up in a home where my Mother was a CRNA, I knew to always get a second opinion, get educated, learn everything about the condition and be your own best advocate. I did exactly that. I made an appointment with another local dentist. I also made an appointment, in another state, with my Dentist I’ve been going to since childhood. In other words, I took Dr. Brunson’s advice regarding my gums very seriously. This however, proved to be extremely dissatisfying to Dr. Brunson.
When I returned to Brunson Dentistry for a routine cleaning, I was asked about the corrective steps I’d taken regarding my last visit. I explained that I consulted a local dentist for a 2^nd opinion and that I was going to see my childhood dentist and then weigh a course of action. This was met with an explosion of anger. If you’ve ever seen a 2 year old throw a temper tantrum where they get angry, red-​faced, hostile, and whiny then you’ve essentially seen the reaction with which I was met. I was rendered apoplectic by Dr. Brunson’s bush league reaction and left to wonder: why do I have to explain to a DOCTOR that I want to be well informed?
Dr. Brunson first personally attacked the local Austin dentist I’d consulted saying that she had a «unique» way of doing things but that HIS office «believes in science». He also asked how I found her and when I said I’d used a Groupon he hissed: «well that should tell you she’s not on top of her game right there!» (While it’s true that Forbes and The Wall Street Journal have not yet noted Dr. Brunson’s astute observations, I’m sure they’ll catch up shortly). I was also unaware that a DDS served as an MBA in digital media marketing and social networking but should you need the polymathic expertise of a dentist in a low rent shopping center, I know right where to point you. But I digress…
J-Brun’s head nearly exploded when I told him I was going to see my childhood dentist for a third and final opinion. It was at this point that he angrily told me, «I’VE TOLD YOU WHAT TO DO AND YOU HAVEN’T DONE IT! IF YOU DON’T HAVE TRUST IN ME, THEN WE SHOULD PART WAYS.»
Ummm, OK. Done.
As this infantile acting man attempted to put another bow in his verbal quiver, I explained that it was not a lack of trust, but that I will do this on MY timeline, at MY own pace, when I’M fully educated and fully comfortable with the procedure. Again, why do I have to explain this to a DOCTOR?
This was unacceptable to him and he told me (I’m paraphrasing now) that I should get another dentist. I was so shocked at his behavior that I said nothing. I’ve always, always been told that if your doctor is afraid of a 2^nd opinion, then s/​he shouldn’t be your doctor and folks, J-​Brun isn’t just afraid of them, he’s INFURIATED by them.
Needless to say, I had all of my records transferred to another dentist — for which I was charged $ 10 dollars (classy) and am no longer being subjected to the tongue lashing I endured that day.
Oh, by the way, my childhood dentist agreed with Dr. Brunson’s initial diagnosis and has referred me to a periodontist. So it’s not that Dr. Brunson is incompetent — he clearly is not. He was smart enough to give the right diagnosis and is smart enough to surround himself with great help. Regrettably, however, he conducts himself like an insecure, angry little toddler. That’s not the kind of guy I want drilling into my skull.

While Dr. Brunson is an excellent dentist, one of the best things about him is his staff. He’s surrounded himself with people who seem to genuinely care about their patients. I’ve been going to him for a few years now and I’m always greeted with a smile and by name! As far as the dental work goes, Dr. Brunson is professional and helpful. He’s one of the best dentist I’ve seen.

My husband and I both had great experiences as patients of Dr. Brunson. I was concerned about having to go to an in-​plan dentist after two rather disappointing attempts to find a denists in the area, but the third time really was a charm. Dr. Brunson and his entire staff really made us feel very comfortable and taken care of. Our appointments were always on time and quick. There was never any pressure for unnecessary procedures or up selling. I finally felt like my teeth were in good hands with Dr. Brunson. We highly recommend him to anyone that is struggling to find a good, trust worthy dentist.

82-​year olds don’t much cotton to change. And it doesn’t really matter what you think of their new dentist. It’s what THEY think that matters.
My dad has really warmed up to Dr. Brunson. I think he knows that he can trust him as much as I have come to, and that Dr. Brunson exists solely to provide good dental care. In fact my dad and Dr. Brunson are to the point now where they make jokes to each other. It’s so good to see a dentist put a smile on my dad’s face instead of a ton of metal in his mouth.
Dad and I always get back-​to-​back hygiene appointments, so we toss a coin to see which of us goes first. He got the 7:20 this time and I took the 8:20. The hygienist was done with him just in time for dad’s 8:00 medication, which took a lot of worry off the table during my cleaning appointment.
Great hygienists, backed by a terrific dentist, and a totally friendly and helpful office staff. Dentistry is usually such a pain in the mouth, but not here.

I love this guy. He’s a straight shooter, doesn’t dance around telling you what’s wrong, how much it will cost and what will be involved. I absolutely hate dentists, except for this guy. His staff is always warm and friendly.
A+++++ Would let him drill me again. (hehe, internet joke)

Great experience. I’m so glad I switched from the crappy dentist-​mill of a scam I first visited to here. It was such a happy and easy experience it makes look forward to coming back. Beautiful office, televisions by the chairs, and comfortable seating is just the easiest reason it was great. The hygienist I have had have been very friendly, very easy going, considerate of sharp objects, and between me and you not bad looking. Dr. Brunson is also very professional and unbelievably friendly. He small talked with me but also took the time to explain everything he would be doing and what my x-​rays showed, the health of my teeth, etc…
Great experience, I will stick with him as long as I live in the area.

Dr. Bruson is a good dentist he is very friendly and is good at what he does, but his secretary Jessica is very rude and unprofessional. She does not know how to provide any type of customer service and has a bad attitude. There are thousands dentist in Austin that can do the same thing he does and had friendly staff.

Dr. J is the shiznet. Just got back from establishing care and feel comfortable he won’t jack up my mouth. Thank you so much Ardie S. for the great review.
His staff had me fill out a pretty standard history before my appointment, and I was happy Dr. Brunson actually sat down with me and followed up with questions about my previous care. After X-​rays and an exam, he uploaded the pictures his assistant took of my teeth and then showed me my mouth on the televison/​monitor in my room while explaining in layman’s terms what he found during his exam. I loved this.
He is so professional and knowledgeable and approachable all at the same time.
I also like the fact that he was an offensive lineman at San Angelo State and on the d-​line and o-​line for Midland Lee in high school during the years Friday Night Lights was written. Very cool.