Brow Bird

I am writing an updated review for Jacqueline at Brow Bird for a few reasons. First, my brows have never looked better! Take her advice ladies — maintenance, maintenance, maintenance. That means an appointment every four weeks — not two, not three, not five, four! You’ll be amazed how much extra real estate you will have for pretty shadow and liner!
The second reason is I cannot stress enough how professional Jacqueline is in everything she does. If dedicated appointments and regularity are not your thing, there are plenty of other places in this city that will claim they can «wax». The online booking/​updating process is EASY (it’s a software platform that many other service related businesses use, so you’ve probably used it before) and let’s be real, it’s 2016. Everything is online now.
If I were looking to become a new client, I wouldn’t be deterred by the wait list or the fact you can’t walk in/​get an appointment in the same day — that’s a sign of a prospering business that has many dedicated clients! Sure, nobody likes to wait but just like a restaurant, if you pull up on a Saturday night and the parking lot is empty, wouldn’t you wonder «hmmm, I wonder if this place is any good?
Peace + Love + Brows! c/​o Brow Bird!

Pure MAGIC!
Brow Bird is absolutely amazing! Jacqueline is incredibly professional, incredibly talented and incredibly helpful! I have had multiple sessions with her, and my eyebrow shape has come so far! She takes her time and is completely dedicated to you during your appointment. She has shown me how to fill in the areas of my eyebrows that are still growing in, where to fill them in to attain the proper shape and has made it easy for me to never want to pluck my eyebrows EVER again!
The booking system is all online. It’s so simple to select the service that you want and see the availability of her schedule. BOOK WELL IN ADVANCE! Her schedule fills up fast, so I highly recommend booking your next appointment right after your service with her. The scheduling system sends you a notification email and also a confirmation text regarding the day and time of your appointment. That makes it so easy for me to add it to my calendar! Jacqueline is so respectful of your time, so make sure you are on time for your appointment so you get your full time with her so she can work her magic!
Awesome location as well! She is located inside the Mana Culture boutique on East 11^th street, and there is ample street parking all around that area! Waller Street usually has a lot of open parking as well!
I couldn’t recommend Brow Bird enough! She is a MUST and I wouldn’t trust my eyebrows with anyone else!

Don’t book an appt if you are the type of person that has a tendency to forget you schedule appts unless you get a phone call or txt the day OF THE APPT, or set up alarms to remind you of everything on your schedule.
They were really good sending me a txt saying that I booked an appt with them and also sending a second txt reminding me of the appt 4 DAYS BEFORE THE APPT…4 days! Are you serious.
So effin pissed for getting charged on my credit card for a «no show». Yeah, I forgot to put it in my phone alarm but when I see an e-​mail 31 minutes after the no-​show appt giving me a copy of my receipt for services I did not receive THEN THAT TELLS ME A LOT ABOUT THE OWNER. So you can send e-​mails and txts when its in your best interest yet cannot send a reminder txt THE DAY OF MY APPT. Keep your $ 25 and I hope it goes towards expanding your business.

I love this place and Jacqueline is super sweet. My eyebrows have never looked better. She is a true professional and I wouldn’t trust my brows with anyone else. If you fully commit to the process and see her as often as recommended, you too can have your best brows ever.
Book early and book often! There’s a wait list for good reason.

Amazing brows and facials. I always leave happy. :) I would highly suggest! Make sure you make your appointment well in advance, Brow Bird is the best in Austin. Appointments go quickly!

Thank the heavens that Jacqueline lives in Austin! I don’t know how I got so lucky stumbling upon her work, but I did. She approaches eyebrow shaping as though it is an art, and that’s the way it should be considering that your eyebrows shape/​frame your face!
She is very helpful, careful, and considerate about waxing, and she makes sure to discuss everything with you before she begins the process to assure you’re both on the same page.
I went a little tweezer happy with my brows this summer, and Jacqueline is helping me repair the damage I’ve done. I trust her with my brows in the same way that I trust my hair stylist with my hair: once you find the one, there is just no one else! That’s her.
If you’re OCD about your brows, like me, then give Brow Bird a chance! Considering the quality of her work, she is super affordable. Also, booking an appointment with her is simple and efficient, as you can do it online so you don’t have to worry about playing phone tag.
Whether you’re looking for just a simple/​clean wax or a full-​on fix like me, she knows exactly what to do to meet your waxing needs.
I can’t wait to see how my brows transform with her professional help.
Thanks girl, you’re the best!!!

So thrilled with my brows after my first visit and can’t wait to go back. Jacqueline is really an artist… or maybe a magician… or both! She is incredibly good at what she does, and I’m so glad I found her.

Absolutely loved this place! Jaqueline is THE BEST. Not only is she absolutely hilarious, she is an expert at her craft! She will study your eyebrows from the start and explain to you what her plans are to get your eyebrows looking fabulous.
It is SUPER EASY to book an appointment. You can do it online through the Unilocal app and you even get a confirmation through e-​mail so there is no way you can miss it. Also, it’s only Jacqueline and she is always in the room helping other clients get beautiful brows so just book ONLINE it helps you and her from all of the trouble.

Jacqueline is the best! I’m in love with my eyebrows :). I’ve looked everywhere for someone that loves big eyebrows just as much as I do and I found her!
I’ve had the worst experiences with waxing at nail shops. I would always break out around my eye brow area and lip area. I gave up on waxing and moved on to threading… Omg they took off most of my eyebrows. I was left with bald spots all the time. I thought I would have to settles for «ok» eyebrows. I let my eyebrows grow out and was looking all over Unilocal for someone to take over my little caterpillars and I found Jacqueline. Reading all the reviews and looking at the pictures just made me sooooo excited to book an appointment. She’s so nice and welcoming. I will definitely keep going back to her.

Beyond amazed with the work done. I appreciate the family feel environment. The knowledge you gain from just a 20 minute session! See you in 4 weeks! Men, she makes your eyebrows look natural and clean. THANK YOU BROW BIRD!

Brow Bird has plenty of rave reviews on Unilocal but it was the photos of brow transformations on Brow Bird’s Instagram page that convinced me I ought to finally get my brows shaped by somebody who knows what they are doing (i.e. Not me!).
I booked an appointment very easily online through the website for a couple days later. I love the online booking format because you get to see all of the openings at once.
When I arrived for my appointment, I waited for maybe five minutes in the cute boutique that houses Brow Bird. Jacqueline greeted me warmly and took me into her ‘office,’ already studying my eyebrows. The room was calming and clean, like ideal spa-​style facilities. She started taking pictures of my face and brows… one small complaint would be that she didn’t ask first, but I feel confident that if I had asked her to refrain she would have. I didn’t mind because the Before and After photos are really amazing in the end.
Jacqueline was VERY professional about making sure I wanted to tint my brows, as this would not only make them darker (than my natural blonde) but also bigger. But I said go for it! She began tinting, waxing, and shaping (I think in that order), keeping up fun conversation with me even though I was her very last client of the day. I believe she went over the prescribed appointment time (again, at the end of the work day) to make sure I left happy. And I definitely did!
In the end, I didn’t recognize myself. My brows framed my eyes for the first time in my life, matched each other, and stood out against my skin (vs. blonde brows before). It definitely had that effect of a dramatic haircut, but even though I had to adjust a little to my new reflection, I was loving my new look.
It is now five days after my appointment and the tint has settled into a really natural color. My brows also look great even as they are still growing in from over plucking. I am so happy with the look, and I plan to go back in ~4 weeks for my next appointment.
If you are on the fence about professional shaping like I was, check out the Instagram pictures! And schedule a brow rehab at Brow Bird ASAP.

If you’re looking for a place to get your eyebrows shaped or rehabbed, your search is over. Make an appointment now!
After moving from California, I have spent literally years trying to find someone who could do as well or better than my favorite brow artist back home. After seeing the before/​afters at Brow Bird, I made an appointment online and I am so SO glad I did.
Jacqueline is amazing. She takes a lot of time to look at your face and brows under a magnifying light and works her magic. She also takes before/​after photos for you which are so fun to look at and see the difference.
So like I said, just go ahead and book now. You’ll be glad you did!

I had my first appointment with Jacqueline yesterday! I could not have been more happy and impressed with the whole experience.
First off– Jacqueline is clearly super super knowledgeable about brows. After my 45 minute long session with her I am handing over my life to her. i have total faith in whatever she says. She is totally wonderful and answered my 1000 questions about eyebrow shape, laser hair, skin care, etc. She is incredibly soothing and I felt sooo rejuvenated after my session with her. I have already recommended her to all of my friends.
My brow tint went absolutely amazingly and I felt so confident going out with my bold beautiful brows!
Cannot recommend this place enough!
Thank you Jacqueline!

I cannot say enough good things about Jacqueline and Brow Bird! She is the best and is very knowledgable.
Jacqueline not only does a fabulous job, but also takes the time to explain shaping technique and pretty much any other questions you might have about your brows or any other hair removal!
I also highly recommend trying the nose hair removal — yes, you may think it is completely insane at first, but trust me, it is amazing!!! You can thank me later.

Jacqueline saved my life! Well my brows life. (Same thing right?)
I had my eyebrows ruined by a cheap nail salon and she was able to bring them back to life! Jacqueline is truly an artist. I couldn’t stop talking about my life saving appointment, that my roommate is there with her now!
I will never trust anyone but Jacqueline with my eyebrows now.
If I could give her more stars I would!

Jacqueline is magic. She truly understands and encourages big brows, which is hard to find nowadays! I have always been hesitant to get my brows professionally done, seeing as how ⁹⁄₁₀ people I’ve seen have been tweezer happy and left me with sad excuses for eyebrows. I PROMISE, you will not feel this way with her. Her expert waxing and shaping skills will leave you with some of the most beautiful, bold eyebrows around! (warning: invulnerability, fierceness, and overall feeling of glamour are common side effects of Brow Bird.)
She also makes scheduling effortless online on her website, where you can see exactly what booking slots are available and most convenient for you. Her facials are also out of this world, her pricing is affordable, and along with her sweet personality– the whole experience is one in a million.
I can’t say enough good things about Jacqueline and Brow Bird. If you decide to take advantage of her services, I’m sure you will feel the same!

UPDATE: GOOD BROWS but BAD CUSTOMER SERVICE
My previous post will remain but I want to let all brow babes in on my mistake of completely missing my appointment. While I understand the «no show» policy is in place to ensure the small business doesn’t not miss out, I DO NOT understand how there is no communication afterwards.
I will preface this that as a self sufficient college student who doesn’t have money to be throwing left and right, I was upset at the charge but I do understand why it exists. After I missed my appointment I contacted her and apologized, as I naturally felt bad about missing my appointment and letting my brows down as well. I wasn’t expecting an immediate response but still wanted to let her know I was sorry.
THEN I emailed her and here we are 2 days later and no response. This is not the best way to go about communication with your customers who referred her friends to you. Hopefully this is a lesson for us both, don’t miss your appointment and don’t fail at communicating with your customers beyond an automated email.
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After running late and worrying I would not get in, Jacqueline made it a point to soothe me and assure me I was in a stress free zone. Her space reflects her demeanor it’s calm, clear, and relaxing.
I will preface this post with the fact that my brows are a mess, after a head injury it left them lopsided along with over plucked and over waxed.
Jacqueline is full of information, she informs you of the road that lies ahead but no matter how short or long it may be I promise you will be glad she’s tweezing it out for you.
These brows are beyond glad I found her! Don’t be afraid and bring an open mind and overgrown brows or over tweezed brows she will show them some love :)

Best in Austin! I’m horrible about getting facials on a monthly basis, mostly because I have never found anyone who I really really like. Well, my search is over and I’ve been back three times already. When I first showed up my skin was dull and dry. After going on a monthly basis, 3 times now, I’ve already seen incredible improvements in my skin. Not to mention the incredible massage, and very relaxing environment. She makes me feel very comfortable and at home.
Today I got my brows waxed and tinted and am in the process of growing them thicker (serious brow rehab!) just after a simple tinting they look incredible, my whole face looks lifted and more youthful.
I’ll definitely be sending all my family and friends here and I’ll be back again next month and many more months to come!!! Great girl and great facials!!!

I’ve been going to Jacqueline for 2.5 to 3 yrs and just love her! She has so much experience and is so thorough. Also, I went to her throughout my 1^st pregnancy (and am now pregnant again) and she’s great about making sure I’m comfortable & sticking to treatments/​services that are safe.
Extra perk– Brow Bird is located inside a super cute little shop! Great place!

I thought I’d be the last person to ever get a spa style facial treatment, but now I’m a convert. Getting an appointment was easy, and I loved the privacy the room afforded and the convenient location from my house.
The esthetician that performed the treatment was thorough, an absolute professional, and explained everything in plain terms that even a guy could understand. Best part, my face feels great!