Beetnik Foods

I bought a number of the frozen meals at Whole Foods to have a quick and healthy lunch option at work. The amount of gristle I have had to spit out is appalling. It makes me think that they wanted to monetize the gristle and fat that they cut from the meat they sell, and decided that pulverizing it down into frozen lunch meat was just the way to do it. For almost $ 10 a lunch, it’s not okay. I felt disrespected by the poor quality of the food. And every time I tried a new variety (I bought a bunch at one time and kept trying them thinking surely the last one was an anomaly) it was the same story. I’m not sure why Whole Foods would carry such a gross product. I guess there aren’t that many paleo-​friendly frozen meal options. Business opportunity for someone out there!

I actually like their frozen dinners but I keep buying ones where there are sauce stains on the outside of the plastic container. I wrote to them and they gave me some story about spillage during shipping but these are plastic wrapped and the container is wrapped inside of that plastic so the spillage has to have occurred during packaging. It’s a hassle returning the ones I buy and find with these stains.

The Peruvian and Moroccan Stews were not good. I could not eat them. Had to toss.

Tried the frozen organic meatballs. Every bite was a disgusting mix of gristle and I guess, meat? Yuck. As someone else mentioned, I highly doubt the people who run this company actually eat the food.

Just received my order today and was pretty disappointed with the sizes of the products I received. I ordered a package through Living Social which was supposedly worth $ 136 — I paid $ 55.99 but what I received was MAYBE worth $ 30. The cod fillet literally looks like it would be gone in two bites — the organic chicken breast was tiny. Pretty disappointed and will not be ordering from them again. I will stick to local, grass fed, organic food that I can buy here in Vancouver for WAY less than this company charges. 9÷17÷15 update — Just pulled the sirloin steaks that were included in this package out of the freezer — and the label states «PRODUCT OF AUSTRALIA»! This, despite the fact that the description on Living Social states they «bring AMERICAN meats straight to you door and that «all meats are sourced from Jacobs Bastrop Ranch in Bastrop, TX»! BUYER BEWARE — you are not getting what you THINK you are getting!

My husband and I have ordered steaks (filet mignon, rib eye, sirloin, etc.) and seafood (sablefish, halibut, cod) from Beetnik on several occasions and have been consistently impressed. The beef is pasture raised and grass fed. The seafood is wild caught, which makes the quality excellent. We have also been happy with the packaging and shipping. The items arrive individually packaged and still frozen. We will definitely order from Beetnik again!

I don’t know about their farmer’s market or their delivery, but the Beetnik frozen dinners are incredibly good. They sell their frozen dinners at HEB and Whole Foods and I was surprised to learn that they are an Austin-​based company. I tried both the Chili and the Organic Chicken Meatballs with Marinara Sauce, Carrots, and Zucchini. The Chili was as close to homemade as you are going to get in the frozen foods section. Their Organic Chicken Meatballs were amazing and only 240 calories for the entire dinner. I haven’t had any frozen food from a supermarket that beats this. More expensive than most frozen dinners but much, much better than anything else I have found out there.

I’ve ordered twice from these guys, both with LivingSocial offers. I was hesitant the first time, but was happy with the frozen veggies and meat. I was careful to have it shipped to a business address so someone would be there to receive it!
On my second order, I got a bunch of steaks, steak tips, chicken and a few odd balls with some chili pepper brownies, cheese cakes and baked potatoes. Again, I MADE SURE I would be home when they shipped. I emailed customer service to see if they needed a signature and they responded very promptly. The steaks were amazing. Wherever they source from in TX is fantastic! Desserts were just so-​so. The potatoes were surprisingly good, probably because there seemed to be a lot of butter (a cheat on my diet!). It all ended up being cheaper than if I went down the street to Whole Foods for everything.
As for the other responses, frozen eggs, really people? Did you expect those to be good? I think it’s a shame they even sell them, though I’d never order them from any where. If you want frozen eggs, get an Egg McMuffin.
All in all, I would order from them again, though it’s expensive without a deal. Maybe I’ve just gotten lucky?

We ordered Beetnik food using one of on line coupons; food was delivered on time, it was frozen, it tasted amazing both the meats and deserts, cheesecake was wonderful!
We will order from them again!

I ended up ordering from Beetnik a few more times. My initial experiences were very positive, but my most recent one — not so much. Most of the items in my most recent order did not come with cooking instructions, which I found annoying. I ordered some new things this time and haven’t been thrilled — granted, they’re the ones that didn’t come with cooking instructions, so it is likely a user error issue.

I ordered the LivingSocial special. Everything arrived super quickly and packaged with care in dry ice and separate containers so that nothing got squished. So far, we have had the tenderloin steaks, the twice-​baked potatoes, chicken breasts, and cheesecake. The food was delicious, of good quality, and the price was really great with all the food we got – cannot be beaten at a grocery store. I would order from the website for more, definitely. So glad to have found Beetnik!

I purchased a livingsocial deal and called to follow up on my shipment. I was told that because I had the shipment sent to a business and the business was closed on a Saturday (day it was shipped) that I basically lose the deal. I offered to pay for shipment and was told that it was not an option. That because the food spoiled I lose out on the order and my money spent. I was then told that during the order process that there are «several» times where I am alerted of the risk of sending to a business. I just went on the website to see if this was the case. I did a trial order up until it was time to confirm the order and not once was I alerted of any kind of notice regarding shipments to business. I would give this zero stars but I had to choose a rating to post this review. No food + no refund = Not a happy customer!

Disgusting.
I hope the people who produce these meals have to eat it themselves. They obviously don’t, or they would know how atrocious they are.
My boyfriend got a Groupon for a set of meals. Most of it was frozen vegetables, fruits, and like 3 sets of a gross egg scramble.
These are the easiest/​cheapest things to get and make FRESH.
Right now I am eating their beef chili which tastes like dog food with about a pound of salt added.
Terrible quality and extremely overpriced.
My boyfriend contacted them for a refund and they gave him a credit for which he would have to spend even more money to purchase even one decent item.

I ordered from Beetnik because I recently started a paleo lifestyle and was looking for convenience. I got a couple of Living Social deals which is how I found out about them. My boyfriend orders paleo meals from a local company that delivers his meals twice a week and they always look like pretty good meals so I figured I would give this company a try since the Living Social deal was so good.
My package arrived as expected and described on their website and everything was still mostly frozen but that is really the end of my good experience with this company. The food is definitely sub-​standard compared to the meals my boyfriend receives. Don’t believe the photos on their website… the food doesn’t look like the photos.
There are a couple of things I don’t really understand about Beetnik’s food ingredients. The deal I got included 4 – 5 breakfast scrambles… the worst eggs I have ever tasted!!! When I reviewed the ingredients it has tapioca flour in the them which explains the gritty dry taste they had but why would they need to include this? I have made eggs before and frozen them for convenience and they reheat fine… no need for extra additives… just made them taste like dirt and cardboard. And I promise I heated them per the instructions and even tried adding guacamole or salsa to them to make them tolerable and they are still awful. There were a couple of scrambles that said they had vegetables in them too but while I could taste them… you can’t really see them in the eggs… do they pulverize them before adding them in to the mix???
The meals… while not awful… they were not great either. They are tolerable at best and I did eat all of them but after I finish with this round of meals from them I do not plan to order anything from this company again. The local options are much better, fresher, and the amount of food you get for price is also better for the same or less cost than Beetnik’s regular prices. The package I got was 5 dinners/​5 breakfasts for $ 49 (regularly $ 99). That works out to about $ 5 per meal with the Living social voucher and $ 10/​meal without (not including $ 9 shipping). I can go buy the eggs and veggies myself and prepare breakfast meals ahead of time that taste much better for pennies compared to their meals. And the dinner meals might be worth $ 5 each but definitely not $ 10 each… really would only realistically pay $ 2 – 3 each if I bought something like this at a store.
I appreciate what they are trying to offer people but they are not even close to competing with other companies that offer similar products locally. So if you don’t have any other options you might give it a try but stay away from the breakfasts.

I want to write an update since Beetnik did end up reshipping the order, but it was a lot of hassle and it wasn’t until I contacted my credit card company that Beetnik called me back. The first re-​shipment only has half of my order, and I had to call customer service again to get the rest of my order.
I contemplated the reason I bought from Beetnik in the first place. It was because of convenience. It’s expensive, and not the best value, but it was convenient, until now…
For this order, me and my husband had to call FedEx multiple times. I spoke with the Beetnik customer service for multiple times over multiple days. We had to make sure someone’s home for 4 days to wait for the shipments that did/​did not deliver.
Considering the total time spent getting our order, this is the most expensive and inconvenient food delivery we have experienced.
Will I order again? Maybe, but Beetnik needs to rethink their responsibility to the customer. Their job doesn’t end once they receive the payment, they have to make sure that the order is dropped off at the customer’s address in good condition. I was told that there’s driver’s discretion in whether the order is dropped off, but unless there’s a secret fridge on FedEx trucks that I don’t know of, I can’t possibly think of a good reason for a FedEx driver to think that it’s a better idea to take perishable beef and seafood with them on a delivery tour than leaving it at the door of the customer when a signature is not required.

I am also shocked at the poor reviews. I have ordered from Beetnik about 8 times. Two were groupon deals, one was a Gilt flash sale. All came quickly, well-​packaged in dry ice. The food quality is fantastic. I love the tenderloins – they’re super healthy, free-​range, and truly delicious. Last time I went with my husband’s family to Ruth’s Chris, I barely touched my steak, all the while dreaming about my favorite tenderloin at Beenik. I’ve also loved the applewood smoked salmon and the free-​range chicken. The veggies are tasty and well-​portioned.
On one occasion, we weren’t around when FedEx dropped off our order. Rather than leave it on the doorstep, as FedEx has done in the past (and what we expected), FedEx took the order back to its facility. They didn’t attempt re-​delivery for four days, and the food was totally defrosted when it arrived at our place. I contacted Beetnik by e-​mail and they gladly offered to resend my food. The person who assisted me, Tamara, was super prompt, super friendly, and fixed this issue without hesitation. I was totally surprised that they re-​sent me my order, even though it was due to no fault of theirs at all (totally a FedEx mistake).
I love this company and have found their customer service to be excellent. I am confused by reviewers who ordered food, rolled out for several days, and were angry when the food spoiled in their absence. Beenik’s job is to make awesome food and send it to you. That’s it. I didn’t expect anything else, and was pleasantly surprised when they delivered.
There are always some unreliable reviews on Unilocal.Trust me, Beenik is the best.

I am also surprised at the negative responses people have had to this company considering I had one of the BEST experiences ordering from Beetnik Foods. The company was recommended to me by a friend because I have a serious gluten allergy. The gluten free ravioli was by far the best I’ve had and even my boyfriend loved it and he’s a pasta guy. Now we have to order it all the time! I also ordered grass fed filets, salmon and cheesecake. I forgot about all of it for awhile in my freezer because I live in NYC and everyone here eats out. I had ordered it all back in May (received my order within a couple of days) and just ate a piece of salmon this last weekend in July and it was still fantastic!
If you are a person who has any kind of food allergies or just wants foods already portioned out this is the ideal idea for you.
After reading some of the negative reviews my recommendations are as follows:
1. These are frozen foods being delivered all over the country. I recommend having them delivered to your office if you know you are there during business hours. That’s what I did and the dry ice inside the cooler kept everything just fine until the end of the day when I could take it home.
2. I have not had to «deal» with the customer service team as I did not have an issue but I did call and speak to their customer service rep Vania to ask some questions about the gluten free processing and she was absolutely wonderful and helpful.
This is a small company that deserves to grow. There will be some hiccups along the way but if you give them a chance your tastebuds and significant others will thank you!
— The very happy gluten free customer in the big city.

DO NOT ORDER FROM BEETNIK. My order was left at my door and no one signed for it. I was out of town for the weekend and by the time I came back the next day, all of the food in the box was warm and spoiled. I called their customer service and they basically said «its no one’s fault» and «there is nothing we can do».
Terrible experience.

I am incredibly disgusted and appalled by this company’s lack of respect for their customers. They blatantly lied to me about my order and they are unwilling to refund or reship it.
I will make it a point to warn others not to order from this company.

For what it’s worth I’m going to be the odd ball and give this place 4 stars.
Why?
Well after reading all the horrible reviews and getting a ‘reminder email’ from Living Social that my Beetnik Living Social coupon was about to expire soon, I decided to just go ahead and redeem my coupon and hope that my Paleo Tasting Meals would arrive some day. I had absolutely no expectations because of all the reviews I read regarding late shipment, no shipment, poor customer service, etc.
I never got an email confirmation or any kind of communication that my order was received or that a shipment was on the way, BUT again I had no expectations. I just ordered, forgot about it, and ‘hoped’ I would receive my shipment ‘some day’. The ordering process on the web site however was pretty straight forward and easy breezy.
I never contacted customer service so I can’t speak to that.
I ordered/​redeemed my coupon on 3÷10÷2013. To my surprise, I received my shipment on 3÷13÷2013. I haven’t tried any of it yet and yes there are no ‘food preparation’ instructions, but all of it looked very well packaged. Quality of the food ‘looked’ up to par. For what the deal offered, I’d say it was worth it.
I ordered, got my shipment quickly, and everything looked good. No complaints here!