Barton Creek Pediatrics

The absolute best pediatrician I have come in contact with in Austin. I have a wide range of personalities in my children and each one loves her and are happy to see her. My youngest is the one that has been in and out of the office the most due to health issues and while we were in the hospital I would get phone calls checking on me and her both! I love all the staff and I am almost jealous that I can’t have them for my own health needs.

We have been going to Dr. Wheelock for over 3 years now and my girls love her. For a little while due to some insurance changes we had to see another doctor. She was good and we like her, but as soon as the option came to switch insurances and go back to Dr. Wheelock we did. Her gentle manner is super important, especially with my older daughter who is more sensitive. For me, the fact that the nurses are comfortable with me nursing while my daughters got vaccines was also key. They are so gentle with my kids. Dr. Wheelock was supportive of our choice to have our births with midwives and very comfortable with taking over their care after 6 weeks when they had their last check-​up with the midwives.
Additionally, Dr. Wheelock has taken time to talk through any health or developmental concerns I have had. I have never felt rushed during an appointment and have always felt listened to. She and her staff have been very thorough.
Our interactions with the nurse practitioners have also been good. If there is anytime that we specifically request an appointment for a check-​up with Dr. Wheelock, however, we have always been able to get that. There are certain days and times where she is not in the office because she is a parent herself, but it has never been an issue for us.

When my daughter was born 6 weeks premature, finding the right pediatrician was a much more important decision since her health was so fragile. With our release date from the NICU very unpredictable, their office worked to get us in quickly after her release. Dr. Wheelock spent ample time examining our daughter and reviewing her medical information to make sure nothing went overlooked. I’ve never found an MD whose whole approach to medical care aligned so closely with my own. She’s a great balance between traditional medicine and alternative, natural care. As a parent, I have the freedom to make decisions about vaccinations and she always has great suggestions for natural remedies such as adding coconut oil to bottles instead of high calorie formula to help my preemie get extra calories in a more natural way. We also had suspicions that my seven year old son had celiac disease. When we asked about testing, they asked great questions about his health in order to dig a little deeper and went forward with the testing just to be on the safe side. After his blood work came back positive, they pointed us to a great pediatric GI doctor that confirmed the diagnosis. Now with two happy healthy kids, I owe a lot of that to Dr. Wheelock and her team. :D

First of all you should ignore that 1 star review. I’ve been going to Dr. Wheelock for almost 2 years and we saw her within the first few weeks of appointments. When we did see her she apologized profusely for not being able to see us yet. I get same day visits basically any time I need them and they even make home visits now, which is awesome! I have only one complaint about the office and it’s that they don’t have a great phone system, they don’t have a hold option and so it can be really difficult to get through on a call. That’s a little annoying, but as you can see, I still give Barton Creek Pediatrics 5 stars because they really are that good. I would be willing to deal with any amount of logistical hurdles in order to go to Dr. Wheelock, even if I had to physically go to her office rather than call. She is incredible. And the nurses are great. The last time my son got shots, he didn’t even cry (CRAZY!) because the nurses are that good. When we were in a car accident, their office called us immediately to make sure we were ok and schedule a follow up visit. They have been extremely attentive with every specialist need, and have been proactive in dealing with referrals or paperwork matters. She has my sons medical history memorized (or at the very least keeps a thorough chart and reads it before every visit), and I can always trust her to be thorough in every check up. She always makes me feel comfortable asking questions even when I feel like a hypochondriac. She is really good at making every parent feel comfortable as a parent. She is a true advocate for the health and safety of children. Another plus, her office is easy to get to, you don’t have to pay for parking, and there are always spaces available. Also they are meticulous about keeping their toys disinfected. I can’t say enough good things about this office.

We love Dr. Wheelock!!! I did a lot of searching around for a doctor who was homeopathic in their thinking and was flexible with the vaccination schedule. The way she explains things is great. She takes the time to make sure you understand and answers questions thoroughly.
She is also amazing with my VERY hesitant/​reserved little boy. He hates people poking and prodding, but somehow she is able to do the check up without much fuss from him.
She’s the only doctor there, so if you want a group she might not be your best choice. In response to another reviewer that says she never saw the doctor, that hasn’t been my experience. In fact, we have only seen Dr. Wheelock for our well checks and anytime I make my appointment I am always able to get it with the doctor. Maybe it’s different when you’re bringing a child in sick??? We’ve only had to go for well checks (knock on wood)!
Anyways, she is awesome and we are so happy we found her!

I moved to Austin recently and i picked this office for my kids pediatric visit. and guess what after about a year and many visit, still i haven’t met the doctor, there many nurse that every time visit my kids and i really don’t like it every time i ask the front office for an appointment with the doctor they say there will be a 6 months waiting time !!! i pay to my insurance and i pay the copay to be visited by a doctor not a nurse ! i wii never go back to this place again.

LOVE LOVE this practice. My only regret is not switching here sooner, but we did when my daughter was 6 months old. We had started off at Pediatric Associates of Austin but were really disappointed in the care we got there. My daughter has had stomach issues and instead of just dismissing them as «normal» Dr Wheelock and the NPs have been great and thinking outside the box as to what could be causing her problems and giving me really great ideas on ways to help her. We have been going there three months now and made several visits already. Even if she is a farther drive, i highly recommend. Also, we did not vaccinate and this office is respectful of our decision, rather than than as I previously experienced. Also, they are prompt no long wait times in any of our visits.

As a single mother with a young child, I am everlastingly grateful to the entire staff of Barton Creek Pediatrics. They have helped me by phone when I was as far away as NYC or even as close as South Austin, without gripes, and most professionally. When my son goes to the office for an exam he doesn’t want to leave. The toys and room décor are almost as inviting as the nurse staff who he warms up to instantly. Even shots are nearly OK in his opinion.