Automotive Services of Austin

These guys will SCREW you! Last summer they replaced my battery and alternator, well here I am less than a year later and my car wouldn’t start again. Took it to a different place (Aamco on Stassney, those guys kick a**!) and the ‘new’ alternator fried my new battery and I had to replace them both again!!! (For a couple hundred less than what Pep Boys charged last summer!)

Overcharged and took forever to tow when they said they would be there in 15 min

Another sad experience with another auto repair shop.
My rear turn signal bulbs of ford mustang went out, it was a saturday and I had to get it done. Found this shop on google.
Went there, guys are cool to deal with but it took 1 hour for them to get the bulbs.
Time was still not an issue, but they charged me $ 57 for three tiny rear bulbs. I checked online, a pair of bulbs cost $ 5 and for 3 of them it would mean less than 10 bucks.
For replacing them these guys charged me more than $ 50! I should have just done it at home.
Moreover their computer was broken so I couldn’t get a receipt! I was told it would be emailed to me but haven’t received it yet.
Lastly, the guy tells me to write a good review on Unilocal and he ll give me a free oil change next time. Well I’m sorry you’ll rip me off first and then offer a free oil change to mislead all these Unilocal readers, that’s not how it works!

I took in my car in yesterday to check on my tires and a sound that was coming from the bottom of my car. They went above an beyond and were incredibly helpful despite how busy they were. I would definitely recommend this place above any other in Austin. They really do treat all their customers like family! Thanks Angel and Daniel!

I had a good experience here recently. You can tell this is a family business.
They assured me every step of the way and completed the repair sooner than expected.
I will return if I ever have issues in the future.

Now, I not car savvy what so ever, but I feel in these situations the most you want is for your car fixed properly and quickly. This place did just that. The staff was super friendly and helpful, even offered me a free ride. Everything’s good so far.

I had a panel hanging off the bottom of my car and pulled into the shop to see if they can help. They fixed it for me within about 15 minutes and charge nothing. While I waited I spoke to the wife of the owner who explain that they had been in the community for a very long time and that’s the shop was fulfillment of her husband’s long time dream to have his own mechanic business. Not sure how they are on bigger jobs but they were very gracious and helped me out in a bind.

I was looking for a tow truck to pick my car ASAP and decided to go with these guys because they promised me a pickup in 15 minutes. Instead I get a cal half an hour later telling me that the driver is about 45 minutes away. That’s an hour late! If they would have told me that right away I would have saved my time and went with another company that was charging me less!

My back left wheel locked up the other night… I had it towed to the nearest place which happened to be this overpriced shop.
$ 960 for 2 calipers, 2 rotars and brake pads? OR $ 1,415 for that + brake pads on the front.
$ 500 to have it towed 90 miles north on a 75mph interstate and would have charged extra per person and milage if it was a «longer trip»
I looked up the same parts he had quoted me at autozone/​oriley and found out they were ¼ of the price if I were to buy them myself!
Im sick to my stomach over this ordeal. I plan on getting my car the hell out of that place before they try to charge for any sort of storage fee.
I understand they may do great work, but at least take me out to dinner before you …

I’ve been to these guys twice, and both times they got me back on the road faster than I was expecting. Very informative and knowledgeable. Prices may seem high, but sometimes you gotta pay it.

Terrible. Failed an inspection here, and passed after 10 minutes elsewhere. Did not honor my offer to refund my money, either. Go somewhere else.

Angel and Daniel were extremely helpful when I brought my car in. They definitely know what they are doing, won’t rip you off, and, most importantly, treated me well while I was there. I had to get two of my cars serviced and it was already 5pm. They took care of BOTH my cars in an hour and had me and my wife ready to go. I will definitely go back and see them for any of my automotive services needs!

I have had several good experiences with these guys. They are honest and don’t overcharge me for things I don’t need. They have even done a little bit of work for free for me. Turnaround time can be a little slow sometimes but overall they run a good outfit.

Paid $ 82.50 for diagnostics which I didn’t mind. $ 33.63 for Fuel Filter (kind of hard to believe when Auto Zone has them in stock for $ 18.99) and the owner was wearing an Auto Zone hat so I’m pretty sure he shops there. Then charges $ 49.50 to replace and remove the fuel filter, came out to $ 171.65 for all the charges. To top it off they wasted half a gas tank to «test drive» the vehicle. When I walked inside the owner asked how can I help you, I told him I was there to pick up the truck. He picks up the phone and starts doing other business ventures to bite time as his employee comes back from test driving. They had already said the vehicle was ready and I had paid for it, it really needed another 30 mile test drive? This employee was one of the same employees that picked up my truck with the tow company A&A Wrecker that driving my vehicle? So I get charged for both even though you’re with the same company. Needless to say I hope you think twice about bringing your vehicle here. I learned a costly lesson!
Read my review about A&A Wrecker they have the same awful service!

Just plain HORRIBLE service! Took a car in for inspection, and they kept failing it with something different every time. Last one: bad gas cap, really?!