Alphagraphics

I’ve used other printers in the past and always had issues. AlphaGraphics has not let me down. I’ve ordered signage and business cards from this location and am relieved to know that I have a printer I can trust now.
Recently I started a new business and needed some temporary business cards ready fast. I assumed that Vistaprint would be the best option for this in the short term, but when it came down to it, the expedited shipping was as much as 100 cards! I was able to buy 500 cards locally with Alphagraphics for slightly less than what it would have cost for 100 at Vistaprint. I won’t use anyone else for my printing needs!

Doug S. at the Braker Lane, Austin, TX location was wonderful! I came back to this location with a similar project we had needed done earlier in the year for the company I work for. It was a catalogue with binding. I was impressed with his customer service the first time around, he didn’t disappoint this time either. They are speedy when you need something done with a deadline and very communicative about the process. He was wonderful and we’d love to work with AlphaGraphics again for any printing/​binding needs — I highly recommend AlphaGraphics!

Is it the print shop or the person at the print shop that makes it GREAT? In this case it’s both. I worked with Carle Aldrete there at Alpha Graphics on my 2015 business cards. I’m old fashioned and still place a current calendar on the back of my cards. Unfortunately in the past I’ve had it done POORLY, barely visible and also with an incorrect calendar by other vendors so I’m very sensitive with my calling card these days.
Carle took the time to find our what I was looking for and was also able to find my new company insurance logo. The order came in on time and I was able to afford double the number of cards I had purchased last year for about the same amount.
OOPS, I almost forgot the mention he was able to make up name badges for my staff and I. This guy and his company are HANDY to have around. In a world where almost everything is impersonal and ordered through the faceless internet it’s nice to know there’s a place you can go and see, touch and smell paper and ink.

I’ve used Alphagraphics for print runs for almost a year now, and have had my ups and downs with the place, but would definitely give 4 stars for some of the awesome people that work there.
Initially I started getting prints made at AG because the 18×24“s were so cheap, so I wasn’t expecting a ton knowing the price, and sort of got more or less what I expected. Sometimes the prints would come on different paper than I specified, sometimes one or two out of a batch would be scratched, sometimes the wrong amount would be printed. Also, I was almost never contacted when my prints were ready, and I had to regularly call to check up on their progress, which I’m sure was super annoying to whoever answered the phone. More often than not, when I called, I’d get a «Oh so-​and-​so didn’t call you?» which made me think that perhaps I was supposed to be contacted. Even with that, I dealt with it cause the price was so good, and their online file transfer system was super convenient.
However, at some point it started to go downhill from there, to the point where I was losing money because the prints were taking so long, or the printing quality was so inconsistent I couldn’t use some of them. I finally had to say something, and was really impressed at how receptive AG was and how willing they were to make sure I was happy.
As soon as I expressed my concern I got switched to a different account rep, Sydney, who is AWESOME and has since worked super hard to make sure everything is perfect and alleviate any concerns I might have. Seriously, Sydney (and the other awesome people I have worked with since) deserve like 12 stars instead of 5. The employees are definitely what has kept me printing with AlphaGraphics.
So overall, things definitely average out on the positive end. I’ll keep printing there + would recommend!

I’ve used AlphaGraphics for personal and work printing, and they have been great for both!
I especially appreciated their assistance, when I was creating wedding invitations. We went through so many revisions and they were very patient with me.
My only complaint was that communication was rather slow and sparse at the beginning. I would have to wait for weeks at a time before getting a response. One day when I called, the supervisor was the one that answered. After I expressed my concern with the lack of communication, there hasn’t been a problem since. So kudos to a quickly resolved issued.
Another bonus, is that they have several locations and are willing to deliver if needed!