ADVANTAGE POOL SERVICES

I do a great job maintaining my own pool, but from time to time things come up that are over my head. I contacted Kelly with Advantage Pool Services on a Thursday. She promised Brandon would call and come by on Friday. I moved appointments and cleared the day to wait for him. I contacted Kelly again around 3 PM. She said he was hung up but would make it by on Saturday. Again, I cleared by day and waited. He didn’t show. I was stood up TWICE! I cannot recommend Advantage Pool Services to anyone. Their services are nonexistent.

I called around to find a pool service to help repair our pool (the pipes decided to create a lovely new swamp area around the pump). I wasn’t having good feelings about the general response of «we’ll schedule a time to schedule a time». I called advantage after getting a referral and Bill just happened to be heading our way so he could look and determine what to do. We were able to determin that it indeed needed replumbing (I love being right) and Bill told us his schedule and was concerned about timing but at that point I already decided he was going to do the job. He or someone in his office made sure we were in communication if there was a schedule change (a nice thing to have nowadays) and he was even nice enough to let my husband «help». The pool works better than it has in years and he was conscientious of our budget, even made some last minute changes my husband requested and got the job done right. We will absolutely call again in the future and hope we get to visit with Bill again. Great job and thanks! I forgot the pool could turn blue!