Advance Auto Parts

Don’t fall for these guys «free loaner tools» sign in their window. THEY LIE. They won’t even loan you a screwdriver to put a turn signal bulb in.

I pop in here from time to time to get something specific or perhaps just to browse and talk shop with the guys that work there.
Very knowledgeable people and they have given very good referrals and advice on car repairs over the years.

They tell you to contact the dealer. That the red flag right there.

I’m writing a review of a car parts store. That should speak volumes. A visit to the car parts stores should be a very simple, in-​and-​out affair. Nothing should be particularly good or bad about it, much like, say, a drugstore.
However, this place stands out for its exceptional customer service and their willingness to lend you a hand.
My car nightmare is not one worth delving into, but suffice it to say I may have committed multiple homicides had it not been for the friendly folks at this location. They lent me a battery (yes, your read that right LENT me a battery) so I could drive to Sears to get my warrantied battery replaced. Then, even though that Sears told me my alternator was fine, the guys here, free of charge and after testing it, assured me that my alternator was indeed shot to hell (and, my mechanic agreed with them, alas). I bought something here and lost the receipt. When I wanted to return it, there was no problem at all, as they kept my purchase in their computer and, after verifying my phone number, gave me a refund no questions asked.
I kid you not. If I need ANYTHING car related, I will traverse the extra few miles to patronize this shop. Really. Even if it’s just bug-​removing washer fluid (I actually did drive here just for that the other day).

You took a big weight off my mind by offering a free on-​the-​car charging system check. And you gave me a handy printed report that I can file away with my new car battery warranty as proof that everything is alright. Now I know it was just two bad batteries from Costco and I don’t have a lingering electrical system problem.
Thanks Advance!

I’m glad this place happens to be right across the street ’cause when you have a car as old as mine, it can come in handy. I drove in and told Miguel (probably one of the friendliest employees I’ve ever encountered) I had a dead battery. He went out to my car, tested it, confirmed death on arrival, and got to measuring the corpse in order to fit her with a new one.
The store was kinda busy, so it took him a while to get me my new battery, but with install I was in and out of there in less than 40 minutes.
Gertie the convertie approves of this establishment.

Oh YAY, let’s keep the five stars rolling on this location. This past week, I had been driving back and forth from Oklahoma to Austin on personal business, and while I was in OK., they experienced a severe cold snap, so the temperature dropped about 40 – 50 degrees overnight (this is common there) but once I drove back to humid Austin, my battery died.
I was more than irked, because I did not realize that moderate temperature changes made the battery work harder, and I bought the battery in November 2007 (because that is what the sticker said) from an Advanced Auto Parts up north. I did not realize when I bought the battery back then that it automatically had a 2 year warranty.
So when I brought it to this location, Graham (HE IS THE NICEST GUY, by the way) determined that the battery needed replacement and I was still under warranty, so I paid nothing.
He put the new battery in, letting me know that I still have a new 2 year warranty on this one, too!!! I was very happy about that. He took out the old battery and put the new one in, and was WONDERFUL about it all!
Thank you, Graham, and thank you for this location! It is super close to where I live, so I will always be going there for something.