Look around before you decide to store here. Price gauging with random unexplained increases.
Liz H.
Classificação do local: 2 Aurora, CO
Watch your credit card charges. After renting a moving truck, and returning it with a full tank of gas, I noticed that they charged me a fee for not filling it. Only $ 18 or so, but when I called to sort it out the manager absolutely would not listen to me. At least she gave me some regional manager’s telephone number though, and he actually LISTENED and refunded it to me.
Katie N.
Classificação do local: 1 Denver, CO
This is the worst rat infested, flood plain-designed, worst staffed place in existence. ALL of my possessions that I stored here had to be incinerated. After purchasing the complete insurance option I had a big fat $ 0 for compensation with a lot of attitude. Shoddiest run business EVER
S k.
Classificação do local: 1 Denver, CO
watch your statement like a hawk!!! they charged me 14 months of their required insurance. storquest said proof of insurance is required and gave me 3 days to prove insurance. it took me a week and i gave them the documents, thinking they would only charge me at most, for a month of insurance. the manager sent me an email back saying the insurance was canceled but it was not. instead of charging me for a month of insurance(or technically the 4 days) they charged me for the full 14 months of insurance in advance because i took 7 days instead of 3 to show them proof of insurance. now they are saying that corporate has to approve the refund. clearly they were not authorized to charge me for 14 months of insurance in advance. watch your statements and beware of any ghost charges. it’s up to you to prove otherwise.