Shortline Hyundai

It took a month but as expected, Shortline Hyundai finally responded to my BBB complaint by giving them the standard «We did everything we could for the customer» lie. In the meantime, I purchased a Nissan Altima from Autonation. They offered me $ 10k off the sticker price by phone, and unlike Shortline, they HONORED it. As I said originally I would rather buy an RTD bus pass than do business with a Shortline dealership.

I went in to just ask about trading in my lease for a purchased vehicle and within two in a half hours I was driving out of the dealership in my new car. Atilla was fast, friendly and fantastic when it came to everything!

Vincent Porras sold me my second Hyundia and the car speaks for it’s self. I got a Elantra GT HATCHBACK. I love my car! I was told I would get a free tank of gas for a good review. Thanks Vincent!

I’ve owned several Hyundai vehicles. Shortline has always done a superb job in meeting my service needs in order to keep my power train warranty in effect. I like their Aurora location at E 1^st Ave. and Havana St. The Service Advisors are always polite and explain what needs to be done, and when, and why, and sometimes why it costs a lot, like the timing belt You really feel you’re in good hands with factory trained mechanics.

Attila, Delia and the Shortline team were great to work with on leasing my new nicely equipped Elantra GT. The vehicle fits my current needs & budget and is fun to drive! Delia and Attila always make sure the customer is happy with the purchasing experience.

We had such a great experience at Shortline Hyundai! The person you want to see is Rashid Kotroo. He was amazing. He did not pressure us in any way, and was very friendly and helpful. He got us approved for a brand new car and it was really a long shot for us! We left with a great Hyundai Accent and we couldn’t be happier. I strongly recommend Shortline Hyundai. Make them your first stop when you’re looking for a car.

Atilia got in touch with me shortly after I expressed interest in a 2016 Hyundai Tucson on my corporate work perks TrueCar webpage. He made sure to have the vehicles I was interested in test driving available in a timely manner. He was very knowledgeable about the vehicles I was interested in and did not pressure me into anyone vehicle. He was very friendly and took the time to answer my questions. I was apprehensive about the monthly payments given what I had already been quoted by my insurance agent. However, Atilia suggested I use a reputable online insurance provider and even helped me to get a new quote. I was significantly surprised by the savings and ultimately decided to proceed with the lease of the 2016 Hyundai Tucson Sport package. The vehicle handles great and is extremely attractive. I look forward to driving this vehicle for many years to come!

I didn’t buy my car here, but the service department is awesome. Heather is awesome. very good customer service!

This is a review for the service department. If your vehicle is out of the warranty coverage DO NOT USE THEM!!! Major rip off! They gave me an estimate for repair which was 8 times higher than the mechanic I ended up using. I brought my vehicle in for 1 problem and they claimed that they found a 2^nd unrelated issue. After inspection, the mechanic I used advised me that only 1 repair was necessary and that Hyundai was just trying to get more money out of me! I’ve been happy with the work they performed when my vehicle was under warranty, which is why I’m giving them 2 stars.

This is a review for the service department. Quick service but the waiting room is horrible. It consists of 4 black chairs. No tv. No comfort. And a sign saying, «please clean up after your children». Not conducive to sitting for 2 hours while your car is services. Arapahoe Hyundai is much better! They have a huge room with a television. Drinks, snacks, etc. not coming back here. Plus Shortline is approximately 40% more expensive for the same services!!! Of course I didn’t find that out until after the service was performed. I was the first appointment of the day and an oil change took an hour and a half!!! I was the only customer here. At Arapahoe Hyundai they are always 30 min or less all day. And 10.00 cheaper than Shortline.

Stay away. Line from alien. These guys lie. Had the worst experience of my life buying a car. Lied from the get go.

After spending my time researching cars online and getting the TrueCar certificate, Delia with Shortline contacted me via email and text. We schedule a time for me to come in and when I did she knew exactly what I wanted but showed me other options to make sure I was certain. All staff members were pleasant from Sales to Service and Financing thanks for the great experience Delia!

Thanks to Yoseph Albouri and Kevin Skane, for getting me into the car I wanted! They had provided excellent customer service! I have never been to a dealership where they make you feel comfortable, and who are very welcoming! Great job everyone who works there! I definitely recommend this place!!!

The sold me a used car with issues I was unaware of I have a warranty that doesn’t cover any of the issues I’m having. The service department are halfwits who can’t remember who brought cars in.

Sales staff was terrific. One of the best car buying experiences I have had. I purchased the Genesis over Infiniti, Lexus, Audi, BMW. I love the car.
However, the service department leaves much to be desired. Came in for o change and recall on tires. They did not have the tires ordered and had to come back a second time. Waiting area is well below par for a high end car like the Genesis. If you are use to the Luxury brand experience in service, you will be disappointed.

We bought a 2015 Santa Fe Limited from Attila Szabo at Shortline last week and had a great experience! He was friendly, helpful, and patient with all of our questions. He clearly explained the options and features of all the cars without any of the condescending talk that your usually get at a car dealership. Attila made the whole experience so easy (with no pressure at all) that we left feeling happy and excited about my new car, rather than feeling stressed about the experience. Every person we interacted with at Shortline was friendly and helpful and this is something I cannot say about any other car buying experience that I’ve had. I would absolutely return to buy a car from Shortline in the future!

I just bought a new 2014 Hyundai Sonata Hybrid at Shortline, and this was the most pleasant car-​buying experience I have ever had. It was no-​nonsense, no-​BS, no running back and forth to the manager. Salesman Greg Smiley was great to work with. I had searched for vehicles on
, so I knew what a good deal was going to look like. Greg got me a good deal right off the bat, and the finance department got me a great loan. I highly recommend working with the folks at Shortline.

I had a great buying experience at Shortline Automotive., I give ten start to my salesman Adam Ferry and an additional 10 to Hyundai Fianance for making my step-​daughters dream of owning a new car. Great experience, great customer service and great salesmanship. Thank you.

Leased the vehicle no hitches. A little more expensive than the Arapahoe dealership, but we were already there. They weren’t interesting in making a competing offer.
Problem is a week after the paperwork was signed and car transferred and massive downpayment provided, they threatened to repossess the car because we said we graduated from university recently and are employed. No warning, just threats. Deal was done and we didn’t owe them a damn thing (attorney read the paperwork), but we are nice people, so we carried in the physical degree and paycheck from work. A week later, they demanded bank statements and academic record releases. Continuous threats even though we have been nothing but compliant with their batsh! t crazy record needs (far beyond what is required to condemn a criminal to die).
It has been such a drain on our time and energy; meanwhile, they have been complete @$$holes!

So far so good. Had a speaker fixed under warranty which is nice. Had to go back because they didn’t hear an additional speaker that needed fixed, nor did they take the extra step to check, but the second time is a charm. This time I had them check all speakers and check for any recalls. Going to pick up my baby now, so we will see.