Joliet Towers

Since I moved in I’ve had 3 different managers. I’m not sure what is going on in management. But my word does not reach anyone. I’ve been complaining about bugs this whole time and it took 4 months for them to actually take care of it. Which I still have bugs. There excuse, was that it was the first time they heard of it. Sorry mam I understand it’s ur first time but I’ve been living a lie since I moved in. Everyone said they would help me out and never did. I asked for a early termination fee eliminated and I wouldn’t write this review. But they wouldn’t let me get out of this cockroach palace so here is my review. Stay far away from this place. It’s a bunch of liers and scammers.

I’ve been living at Joliet Towers for a little over 2 months at time of writing and have a lot to recommend. The building is a little old but the management is extremely proactive and not a day has gone by that I have not seen the maintenance staff hard at work fixing, remodeling or simply maintaining the grounds in a safe and aesthetically pleasing condition. For example, there was a brief issue with the laundry facilities maintained by a third party which was swiftly resolved by the management in order to ensure the residents had working appliances on site. This is a far cry from my prior lodging, which only fixed problems after excessive complaints and was in complete disrepair with nothing being done to fix said problems.
The building is in an excellent location, with ample parking, extremely close proximity to the Gardens on Havana shopping plaza and bus routes conveniently within feet of the complex. My one bedroom apartment has hardwood flooring in the kitchen, hallway and bathroom, ample space for storage and an excellent view with plenty of natural light available. The rent is very reasonable and utilities include free communal Wi-​Fi with individualized log-​ins. As mentioned previously, the maintenance staff is extremely quick to respond to any problems and the management has a ²⁴⁄₇ after hours line in the event of utilities issues at night or over the weekend.
If you’re looking for a pleasant place to stay with fair rent and ideal location, Joliet Towers fits the bill. As mentioned before, the building is a little older than some, but the responsiveness of the management and the constant improvements ensure that it is receiving plenty of TLC and will only get better in future. As someone who went through a leasing nightmare prior to moving here, this is certainly a welcome relief and I would recommend any parties seeking lodging in Aurora to give it a look.
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This is by far the WORST place I’ve lived. I wish the «star» would go to management because that was THE ONLY good thing about this shit hole. I should have taken the Unilocal in 2012 seriously about the BUG situation. Its HORRIBLE.
I started out there with a fine place, no problems, thought it was a deal living there. No way. The apartment smelled funny when I moved in, but didn’t think much of it. Turns out, it was the smell of this completely worthless fumigation they did called «cedarcide». I found that out because, I saw so many roaches, it was absolutely disgusting. I saw them EVERYWHERE. Management told me to take pictures, because I wanted the hell out of my lease. I never was released, it was considered «discrimination» but now I’m just so happy to be the hell out of there.
After MAJOR fumigation and other powder and gel crap, the roaches sorta went away, but I still saw them from time to time, its SO GROSS that you can’t leave something on the stove cooking to go outside and take the trash out without covering it. But then the worst came…
I got a notice on my door that they had to fumigate every apartment by me, in the B building… saying someone in my area had bed bugs…
They fumigated, I had to leave for hours, my cat had to be transported somewhere and the fumigation DID NOTHING. They fumigated my apartment so many times, and with my asthma, it was a nightmare. My cat had to be permanently moved until I could get the hell out of there because they would fumigate every week. They tried to clean the carpets, but, EVERY WEEK I WAS BITTEN BY BED BUGS. I washed my sheets, every couple days, and was a VERY clean person, as always. Management confirmed I was clean, and one of the cleanest tenants there. I work in apartment leasing, and this is a JOKE of an apartment complex.
After I moved, I had no problems with bed bugs. They are confined to Joliet Towers. Management tried, but corporate should have taken this place and bombed it long before this. I mean, get everyone the hell out of here, its a nightmare.
DO NOT MOVE HERE UNLESS YOU WANT BED BUGS.

Me and my wife moved in to these apartments as our first apartment together, everything was really nice for the price and it was a month to month rent instead of signing a 12 month lease. We lived here for about 2 months and discovered that we had been infested with BED BUGS and it took them 2 weeks to come out to even start treatment and another 6 weeks to finally even get the situation under control, We had a terrible experience with this apartment complex trying to get that situation under control then after move out them trying to nickle and dime us over our security deposit that we only received a 25% refund on and were just tired of arguing with someone in there corporate office. We moved out in March and finally got everything squared away at the end of July middle of August all in all the management team at this facility was very nice as we got all of our paperwork squared away but when it came to presenting a problem it seemed like it was just a problem that we should deal with not them. Give this apartment complex a ¹⁄₅ only because its reasonably priced and we didn’t get stuck in this hell hole for 12 months.