Dover Dental Center

I recently switched dentists and couldn’t be happier. Dr Maryam Hafezi made me feel very welcome and was extremely professional. I had a cleaning done and a routine exam which went great. Friendly staff and great expertise. I highly recommend this dental practice and will be referring friends and family.

I just went to Dover Dental for the first time for a check-​up/​cleaning and couldn’t have been more impressed. Staff was friendly and Dr. Hafezi and the hygienists had a great chair side manner. I needed a filling put in as well and it was extremely quick and painless, even the numbing shot. It was such a surprisingly good dentist visit it inspired me to join and write my first Unilocal review.

I have been seeing Dr. Hafezi for years now, and I followed her to her new office here at Dover Dental. I will not go anywhere else! It is hard to find a doctor who really cares about you as a patient. I drive all the way from the city just to see her. I have had horrible experiences with previous dentists and I will never let anyone touch my mouth again but Dr. Hafezi! I came in for my 6 month cleaning earlier today and I met her new office staff and they are so friendly and share the same care for me as Dr. Hafezi does. I’m glad she has a good team behind her at her new office. I highly recommend Dr. Hafezi and her new office team!

I loved when Dr. Desai worked at Dover Dental and now that Maryam Hefazi (?) is the new dentist, I ABSOLUTELY despise this place! The wait time is ridiculous (30 min). It’s a small office– they had 2 hygienists and the dr staffed with only ONE patient in a room and me in the waiting room! Why does one patient need 3 staff?! I have given them 3 separate chances and today was the last. I WILL NOT give this doctor my business any further. It’s a shame because this is the closest dental office near my work. I’d rather drive further and I’m guessing that it would be more convenient of a wait time and a more pleasant visit!
First time– the hygienist (a middle-​aged woman) took the bib off of me and in the process, ripped my earring out. My ear started bleeding. No apologies and didn’t offer a band-​aid or antiseptic.
Second incident– normal cleaning and filled a cavity. Filled the wrong tooth! A perfectly good tooth at that; no pain or spots noticed.
Third and last incident– scheduled an appointment for a cavity. Charged me the copay without even seeing me or verifying if it was a cavity. (I feared that it may have needed a root canal due to the pain.) There is a small black hole on a back molar. She asked if this was the tooth and I replied it was the one with the black spot. I’m not the dentist; YOU ARE! She does the work and I come back to work. Tooth still hurts. I look in the mirror… the black spot is still there! She filled the wrong tooth AGAIN! This time I am unable to floss between the molars; the filling is preventing me from flossing between them. I’ve had enough! The excessive wait, the horrible service, and the lack of knowledge! It’s incredible that she still has her license!
At the end, she tells me that the pain is not from that small black spot and that I should use sensitive toothpaste which I do. I’m not sure what she was looking at but there is only one spot that is causing pain— and she totally missed it! INCOMPETENT!!!

Dr. Desai is a fantastic dentist! He is a great communicator and only does what is necessary for the patient. He takes his time to explain the details and minimizing pain. You always get the feeling that he is up to date on the latest and best technology and keeps himself informed on ways to make things easier and less painful for his patients. I’ve been going to him for years now with my son and we wouldn’t go anywhere else! He is the best dentist that I’ve ever had in over 40 years. He is also very reasonable with his prices and tries to help where he can. Overall — excellent and fair dentist with great attention to detail! I highly recommend him for kids and adults alike.

Waited an hour for an appointment without an apology or an excuse. Staff seemed incompetent

Just received a call from Dr. Desai’s wife to discuss my experience. I completely appreciate the fact that my business DOES matter to them.
As I said in my first post, I don’t have a problem with my dental work… he did a fine job on my teeth. But I do hope they get the emergency phone number issue resolved.