applebees

Whoops. That’s what I get for not reading my fellow Unilocaler’s reviews. It took 50 minutes to get two SALADS after ordering on a Saturday where the restaurant was not very busy. When they did come out, the portions were smaller than you would expect. The server was quick to greet and seat us, but then basically disappeared for an hour after we ordered. Some kitchen dude had to run out our food. Thank goodness for that automated touchscreen payment thingy at the table so we could pay up and get the heck out of there.

Well, I was thrilled when I saw an Applebee’s being built here months ago, it used to be a wonderful chain restaurant, Hubby and I became regulars initially because its close to home and had decent food, with a good atmosphere. Went there recently, and noticed that the serving size of the food was dramatically reduced, my piece of Salmon was very small, but still tasty. I ordered a half slab of ribs to take home (as I usually do) I was dissapointed when I warmed them up, for $ 13.99 I had the smallest half slab of ribs I ever seen, I only had 4 bones, this must have been from a Pygmy Pig! Not worth the cost, I felt ripped off and wished I would have looked at this before I left the restaurant, but I trusted that they would be honest with their portions instead of giving me a fourth of a portion instead of half. You lost another regular customer.

The restaurant looks nice has a good atmosphere. The servers were pretty good but the food was not great. The food was warm and one our dishes they served uncooked chicken. Although they took care of the bill, it doesn’t remove the gut wrenching feeling in my stomach. Sorry but won’t be coming here for a long time if ever.

I usually only look up reviews. I try to stay away from making them. I work for a dealership in service and understand how frustrating it can be to see reviews from people who are just ridiculous and self righteous. Or they have never really given a place a chance. I gave this place two chances. First time they completely forgot a half rack of ribs. No problem. Called to see what could be done. They said it would be refunded. OK, awesome. It never made it back to the credit card. OK whatever, the food is really good. Ordered again tonight and the salad was literally lettuce and cheese. No bacon, cucumbers, nothing. Also, my girlfriend and I’s favorite dessert of all time, the Blondie, did not come with the special sauce. THAT IS WHAT MAKES THE BLONDIE!!! come on guys. I know it’s Friday, but that has to be standard to include. We will probably be back, but you better believe the order will be triple checked before we leave. Good thing the food is delicious.

Have been here a few times hoping it would get better but today’s lunch was the worst. Waiter was pretty good but the food was sub par. First my wife’s chicken wrap came with a hair in it and my quesadilla burger came with a piece of plastic in it. I told the waiter and he told the manager. The waiter apologized but nothing from the manager. So needless to say we will not be back ever!

Usually service is pretty good, food is either a hit or miss but tonight my visit is disappointing all around. Started with me asking for ice water with lemon when I requested more lemon the waiter rudely raised his eye brows and mimicked «more»? Mind you the cup is big and I only got one. For food I ordered the chicken tenders that came with fries and cole slaw, fries were horrible so stale in taste and the chicken were toddler size! And they forgot my cole slaw. Stay AWAY from the chicken tenders and don’t ask for extra lemon

Received a call from manager after writing a letter to the corporate office. He did apologize for the terrible service, told me that the waitress would be spoken to about the complaint made and sent a gift certificate to «try and get us back in the restaurant». I probably won’t go, but I’ll give the gift certificate to a friend. I was appreciative that he called to apologize, but it doesn’t really detract from the way we felt/​were treated while in the restaurant the night before.

This is the second time we have been to this location. The first time, the server didn’t acknowledge is for 20 minutes, when she did, she was extremely rude telling us we should sit somewhere else. (It was in the open seated bar). That experience there took almost 2 hours for us to get our food and leave, and the food was sub par.
Tonight, we walked in at 10 pm, when it was extremely slow. Our server was actually quick to greet us, but that was the only thing she was quick at. It took 40 minutes for our food to hit the table and when it did it was wrong. The server never came back to the table to check on us and we needed refills. Finally, we flagged down another employee and he immediately got us refills and took my wrong food. He comes back out to tell us the wings are being prepared. Great! 10 minutes later, our «server» comes out and approaches our table and says «what’s wrong» with an extremely rude tone. When I explained what was wrong, she rolled her eyes, said «okay» and walked away. I finally get the correct food, then we waited for 20 minutes for her to notice we were done. Finally I have to flag her down and ask for boxes and a Togo ramekin of ranch. She says okay, and then goes to chit chat with another server in the corner and takes about 10 minutes to get our boxes, no ranch. I ask for the ranch and she says okay and once again goes to chit chat with another server. After 10 minutes, we just left after lying on the little kiosk. I’m sick of the terrible service that this Applebee’s provides. Never going there again.

I usually like Applebee’s and this is a new location. We’ve been here several times before, food was ok but nothing to write home about. Today it’s literally like an icebox in here I’ve got a shawl on and my mothers is wearing a sweater and we are still freezing. Too uncomfortable to have a pleasant meal.

We came at a VERY slow time (9 pm). It is now 10pm and we have only gotten our appetizers. It shouldn’t take an hour to come out with two dishes.

Granted, it’s been quite some time since I’ve been to an Applebee’s, but I was quite disappointed. $ 20+ bucks for a sandwich with cold fries and a salad? Yikes! Nothing special about this place and they have changed the menu so much that I hardly recognized them as an Applebee’s. Whatever you do, don’t «play» with the electronic gadget on the table because it will add another buck to your bill! I’m sorry, but if you want me to use an electronic gadget to order my food, I’m not also going to pay you for that «privilege»! It was really cold inside the night we went, but the wait person was cold, too, and she was able to get someone to cut the air a bit. Sorry, we won’t be back anytime soon. There are too many other places in the area that offer more value for the money.

Another bad experience. Sunday afternoon, 3pm, 9 months pregnant and all I want is soup and salad. I chose two items from the menu and was told I couldn’t have a soup and salad combo bc it was the weekend. After confirming with her manager, I ended up purchasing the two items separately and ultimately not getting the salad I wanted bc they don’t offer the combo or half sized salads. My husband asked for a strawberry limeade and received a strawberry lemonade. When he got his refill she said they made it wrong the first time and proceeded to give him a cherry limeade. This may not seem like a big deal but lemonade with fruit vs sprite with grenadine is a big difference. She didn’t even ask him which he’d prefer. He would’ve liked to have had the same beverage for the whole meal and not have it changed hallway thru. The store manager was clearly seen asking all the other tables around us how their meal was and making small talk but he completely avoided our table. Knowing that we had a issue with the menu to begin with I would’ve expected him to at least stop by and see how we were doing but he didn’t. He avoided us like the plague. Our booth had greasy finger prints all over the walls and our hostess was neither in a rush to seat us or thank us for dining when we left. Apparently her conversation with another employee was too important to be disrupted with a simple, hello or thank you and good bye. We will not return to say the least.

Went to this location for the first time last week. Very attentive staff, surprisingly delicious appetizers and clean, Aurora themed decorations. Only bad thing is the ridiculously overpriced drinks.