North Auburn Rehabilitation and Health Center

My mother stayed at NARHC twice over a 6-​month timeframe in 2015. The first stay was due to a fall that resulted in a fractured hip, for which she stayed for just over a month. Her rehab coach and other therapists were fantastic as was the nursing staff, the technicians and nursing aid. They were kind, caring and compassionate and kept us informed of her progress. They worked with her daily and her recovery went very well given her health status. They initiated two care conferences during her stay to discuss her progress and release plan with in home health.
Several months later, she was admitted again following a hospital stay with congestive heart failure. She was weaker than before and was admitted to the long-​term care area where she stayed for about 10 days before we moved her. She was given great care, the staff was professional, positive and compassionate. And always helpful to us, the family.
Overall, I would rate the staff and caregivers very high. They were always professional, outstanding and never appeared understaffed. The only reason I am giving them 3 stars is the facility itself is old and outdated and in need of repair in areas. It does not have A/​C and was uncomfortably warm during the summer, while my mother was there. The ventilation also was poor and the facility smelled bad. Additionally, the staff seemed rather disorganized at times. Never in an unprofessional way. They seemed very conscientious and committed to their jobs.

A zillion stars for this wonderful facility that took such good care of me after I broke my hip. My husband and friends checked out the three skilled nursing facilities in Auburn and liked this one the best. I am so happy that I came here after I left the hospital.
The staff are professional and friendly, and bend over backwards to keep the residents comfortable and happy. This included some residents with dementia and some people who were just «difficult». The staff treated each person with respect and infinite patience.
Certified physical and occupational therapists worked with me every day and quickly moved me from bed ridden to wheel chair to walker to cane. Likewise I went from bed pan to commode to a real bathroom. I celebrated every promotion.
The facilities are not new, but neither are they cold and sterile like the hospital. Picture a country inn with chandeliers, wall paper and charming antique furniture. There are about 75 permanent and temporary residents at any time. Long ago most rooms each held three beds, but now it is two. This leaves the center bay for guest chairs and equipment, leaving plenty of room around the beds if you are on a wheel chair or walker. There is a big sliding glass double door in each room leading outside, so there is plenty of air and light. Each bed has a private tv, with a cordless headphone so you don’t disturb your room mate. There are also lounges and a «café» for bigger gatherings.
There were many daily activities to keep everyone busy and active. A few of them were bingo, arm chair yoga, games, crafts, auctions, an on-​site beauty parlor, etc. Transportation was available for outings such as shopping, going to the Puyallup Fair, or doctor visits, etc.
The food was very, very good. I was hoping to drop a few pounds during my stay, but that did not happen. Each week you fill out a menu preference sheet for the next week. I don’t know how they keep track of the diets and preferences for 75 people, but they even got it down to what between-​meal and bedtime snacks you like. There is a general dining room, for those on special diets or needing assistance with eating. I ate in «fine dining», a separate restaurant like area with chandeliers and big swag draped windows. There is a server who waits on the tables, just like in a restaurant.
Pain management is an emphasis area, but the nurses were very stringent about their record keeping. I saw no one «whacked out» on too many meds. Likewise, no one is ever confined in any way, even the people with dementia. The staff knows each person and keeps a close eye on residents who want to wander away outside, or those who are a falling risk.
I made many friends among the residents and staff, and plan to visit when I am able to drive again.