The costs of Hotels in the Boston area are more like New York or San Francisco than, say, Chicago-which is bad enough! The trick is to find lodging 60 minutes out and use the commuter trains. The Comfort Inn in Auburn is such a place, with the bonus that the room we had was pristine, the breakfast choices plentiful, accessibility off of the highway convenient and the cost very reasonable. The staff were very helpful and friendly. Our bathtub was missing its plug, and maintenance brought the plug with a small gift bag of snacks«for the inconvenience»!
Joe F.
Classificação do local: 5 Peabody, MA
A great place to stay! My family recently stayed at this Comfort Inn in Auburn while attending Senior Award Ceremonies and Graduation Ceremonies at the College of the Holy Cross. The room was clean, prepared and ready for us when we arrived. The WIFI was fast, and all that you would expect of a room was in perfect condition. Now for the best part, the pace and the scheduling of the schools events made us move quickly in the morning at check out time, and of course we left a small bag behind. We did not notice the bag was missing until we got home and began unpacking. After a call to the hotel and speaking to Gloria Perez it was clear she knew exactly what to do and quickly located the bag, checked its contents and verified all was in order. Thank you Gloria! Gloria then put me in touch with the general manager Brian McNally who promptly agreed to go out of his way to have the bag shipped back to us. These two exemplary employees are the reason we highly recommend this Comfort Inn. In some other circumstances the result would have been very different. A big thank you to Gloria, Brian, and the Comfort Inn!
Michael K.
Classificação do local: 2 Boston, MA
We stayed here for one night recently. When we checked in it was a bit crazy because there was only one employee working behind the desk and he was doing several things at once. He even forgot to have me sign the necessary paperwork. Our room was on the first floor and I regret not specifying that I wanted to a quiet room when making the reservation. Our room happened to be next to one of the exit doors. I could hear people coming in and out of it all night. Also, as some other people have mentioned, the walls are paper thin. I could hear people talking and even heard one person getting sick. I hope he/she was ok. When I went to use the bathroom sink and turned on the hot water, it sounded like a street drill. Apparently there was something wrong with the pipes. The next morning we woke up early to take advantage of the free«hot» continental breakfast. The breakfast only consisted of yogurt, cereal, toast, pastries and waffles. There was a sign in the breakfast area that notified guests that no scrambled eggs or meat was available. I guess someone underestimated the amount of food that needed to be ordered. I’ve stayed in many Comfort Inns and this is by far one of the worst ones I’ve stayed at.