TGI Friday’s

Staff is always friendly and efficient but the food really took a nose dive over the years. They removed some of my favorites off the menu which Is a bummer… But the food… sheesh…tastes like reheated frozen funkiness. The freezer section branded items at meijer must be what they heat up in the back. Its OK if you have a couple drinks and are just doing the apps, but dinner was pretty sad. I ordered the salmon, a chicken pasta dish for my last 2 trips. Sad and a bummer!

I am mostly a vegetarian. So, I only had the black bean burger here. It is pricey but it is really good. The service and ambience are good too.

It took about 15mins to get seated and another 10 to get someone to take our order.
The waiters were nice enough but seemed to be really slow. Refills didn’t arrive till the end of the meal and the waiter somehow lost one of the debit cards (he dropped it in some cleaner tray?)
Ordered the Cajun pasta and it was extremely bland.
I’m used to spicy food and thought it was just my personal preference but after giving a few samples to friends. They said it was bland too.
The restaurant was clean though.

Wow the improvements here are AMAZING! It was the most clean I have ever seen it! Even the restroom appears to have been steam cleaned!
Rena in the bar is always amazing! Glad the new owners are finally turning this place around!!!

Went here expecting to get endless apps to celebrate finals. Only to hear they don’t do the endless. Disappointed we reluctantly opted for their 5 dollar apps and went elsewhere after. Service was slow and didn’t offer any help.

This place is really hit or miss depending on the day, but I seem to never go on the weekends lol. The cajun chicken and shrimp pasta and the jack Daniel burgers are great here with $ 4 long islands.

The food is always fine. Just like any other chain restaurant. The reason I’m giving this particular TGIF 5 stars is because of their great customer service. They bussed my table (I still had food left on my plate) while I was out for a cigarette and the management took care of it. He gave me and my guest another meal to go and he took care of the bill. We only had to pay for our drinks and they gave us free dessert. They apologized and were very attentive. Our server was excellent, I don’t recall her name but she was great!!!

1^st time at any T G.I. Friday’s.
Great food. Delightful service. Friendly staff. Great food! Lol Those garlic parm wings really blessed my Sunday. I approve this place.

This used to be a great restaurant but not anymore. Had to ask the server three times for my wifes drink before somebody (not the server) brought it to the table. When our meal came we did not have silverware and asked for some. A different server just threw the silverware on the table and walked away. I wanted to punch this guy in his smug face. Later on, this smug server is walking around on his smart phone and not paying attention to anybody. Then this server sits at a table that has dirty dishes on it from customers who left and was still on his phone. After several minutes, the server gets up and walks away. He was so lazy he could not clean up the table, in fact the table remained dirty for more than 20 minutes after he got up. I left and when I got home I filed a complaint with Fridays. All I received is a generic response to my complaint. I am done with Fridays.

Horrible!!! What is going on with this franchise ???
Bathroom like hell, waiting to be served while half of restaurant was empty!!!
Clearly poor service!!!
Do not even consider!

I read the reviews here on Unilocal before going to the restaurant and decided to give it a chance despite the poor reviews. I went in with low expectations and those low expectations were met.
It was mid-​afternoon on a Saturday and it wasn’t too busy at all. We were seated right away and drinks brought out and order taken promptly. Our appetizer came out in a prompt manner and was very good.
But, after a short time my sister’s order came out and not mine. It was about 5 minutes before mine made it to the table. The waitress said they, apparently the kitchen, «wanted her to bring my food out before it died!». Apparently they don’t know how to time the orders with the cooking so as to bring all the orders out at the same time, like every other restaurant knows how to do.
Once I saw my order I realized they didn’t get it right. It was missing both side dishes and came with a vegetable side which I didn’t order. The manager, at least I think he was, since he didn’t introduce himself as one or wore a name tag or a uniform, went right back and brought the sides to me. He was nice and concerned though, which was good.
The waitress was also nice, but didn’t seem to be on top of her game. When she took our order she didn’t write anything down and relied on her memory which probably contributed to her forgetting half of my order.
The food was okay. My sister’s chicken was very dry and my half slab of ribs was slightly dry. But my steak was good.
Due to all the mishaps, they knocked off $ 7 from the price of the appetizer, which was mozzarella sticks, from the bill.
Despite that I don’t think I’ll be returning to this location again.

I used to visit this place for years, amazing staff and food! I moved outta state, came back to find a total different atmosphere! All new staff. We sat with empty drinks, long wait on the kitchen, food was overcooked. Very surprised and disappointed.

I was surprised to see the overall rating for this restaurant was only two stars so I took the time to read through some of the reviews and mostly it seemed that they ended up with very poor service that particular day. I feel very sorry for those people that they had that sort of situation but I can only say that in the many times that we have been at this particular restaurant service was always very good. People were kind, they were prompt and the food was excellent.
In my opinion all of the sizzling chicken dishes are excellent. And for dessert the Tennessee whiskey cake is the best in the area. I also recommend that you become a stripes number it’s a decent deal.

Went here the other night and was the worst experience I had. When we arrived it wasn’t that busy and our drinks never got refilled til when we were leaving. My husband got his food and I was watching him eat, my food was given to another table. When my food finally came it had tomatoes on it and I ordered without. After all that I never got my salad and waited another 15 minutes for that. After all this my husband and I witnessed wait staff yelling on the floor. I will never go back to this location and was the most horrible experience.

Worst experience I have had in a long time. Servers yelling at each other and our server never came to fill drinks. She just came to take our order and give us the check. Order came out wrong, after waiting 45 minutes we weren’t going good to send it back and wait again. Don’t think we’ll be back at this location. Terrible.

Did not stay to have our waiter take our order. KARINA sat us and was EXTREMELY rude. My boyfriend and I were seated by her (rolling her eyes and walking away while we asked questions on the specials) she had the worst attitude when we asked to sit in the only booth available and seemed very irritated having to clean it that she took her time and continued to talk with the other server leaving us to stand waiting. We were not greeted when we walked in the doors of TGIF we had to walk to the back to find someone to seat us. And with just our luck it was Karina. We left and went to Applebee’s where their service was everything and more. Sorry TGIF but as long as you have Karina as one of your employees I don’t see this location getting any better.

My wife, nephew and I went there yesterday on Memorial Day around 4:00. There were maybe 3 tables when we arrived and we were seated and told Jessica would be right with us. Well over 5 minutes later, Jessica arrived and when I «Well, there’s Jessica!» enthusiastically, if not perhaps a tad sarcastically, she explaind that she was the only person serving. Uh oh. She took our drink order and food order and disappeared. Another 5 minutes go by and she brings waters, explaining the drinks aren’t ready, so she’s providing these. Well, thanks for that Jess! At least another 5 minutes goes by when by the grace of God, my nephews sizzling chicken and shrimp shows up, delivered by someone I do not know and have not seen. She plunks it down and says «Can I get you guys anything else?» I blurted out, «you’re serving this? We don’t even have our drinks yet!» So, she disappears.
Another few minutes go by and Oh Boy! The drinks have arrived! A few more minutes go by and Oh Boy again… here’s Jessica with the other 2 entrees! She asks if we need anything else. I said «Yeah, can you tell me why his entrée was served before we even got our drinks?» She is instantly on the defensive «I’m the only one here and I’m doing the best I can» (or something to that effect.” I explained that was well and good, but didn’t really answer the question. She then explains that maybe it was because they like to serve the Sizzling chicken and shrimp when it first comes out and it’s nice and sizzling. I said, «Well, you could have just said that instead of getting so defensive about it. It was not an unreasonable question to ask». Well she was out of there at that point. Guess they don’t plan ahead and time all the entrees to come out at the same time.
There was a manager type person lurking around, occasionally clearing tables. He could have been much more helpful assisting Jessica if she was so overwhelmed with her 4 tables.
I didn’t respond to her again. I was going to give her $ 0.00 tip, but ended up giving 15% out of pity for her having to work there. We won’t ever go back.

They can’t grill a burger and the bathrooms reek worse than an outhouse.
We went there on a Sunday afternoon where the restaurant was slow and the service was slower. I went to the restroom to wash my hands and was almost knocked out by the stench of the men’s room. I suppose it is possible that one of their guests had urinated all over the floor, which was very sticky, but I suspect that it was mostly infrequent cleaning of the facility. I left feeling that my hands were clean, but now I needed to take a shower.
I ordered a burger and was glad the waiter asked how I would it prepared. I love my medium-​rare burgers. It came out well done. Unfortunately, the waiter waited over 10 minutes to check in on us and attempts to flag down another staff member were unsuccessful. Apparently their personal conversations took priority. He was apologetic and told me he would put a rush job on a medium rare burger. 15 minutes later another burger came out — again well done. I took a few bites, but my companions were already done with their meals, so I boxed up the rest for later.
Friday’s used to be good and was one of our favorite restaurants. However, as a chain it has gone downhill, some much worse than others.

Once upon a time there was a young kid who rarely got to eat out. His parents were boring you see, and they never got out of the house.
Among the few times that this kid got to eat out, he never manged to try enough of any menu to get a feel for his preferred dish. There were a few times where waiters/​waitresses would serve other tables with hot steamy sizzling dishes, drawing the attention of all nearby hungryfolk. Each time this happened the kid would think in his head: «Where the hell was that on the menu?!?».
Now it is 2014 and most restaurants have obtained enough competence to make such dishes distinct from the rest (…because they are). Much to my childhood glee, which I plan on carrying with me until worms eat out my eye sockets, I took the chance to order one of these attention-​grabbing meals.
Time passed, and finally our waiter arrived at our table with our orders.
Ugh.
Not only was my dish not sizzling, but the cheese was also cooled down to a mucky consistency. The food tasted OK (I didn’t eat any of the cheese), but half of my order was due to the promise of something appealing beyond your average ‘merican dish of a burger and fries. That half got shafted so hard that it would have been more comfortable in a steel mill operated by male po*n stars.
This could have been due to a slow waiter or a lame chef but either way, my experience was balls. I hope I remember to drop all expectations during my next visit should there even be one.

What a bunch of racists here. Refused to serve our party that included Asians and Latinos. Also refused to serve the African Americans sitting at the table next to us, all while continuing to serve the white patrons. Avoid by all means if you are not white!
I will be calling HQ and I hope they all lose their jobs at this location and they close this location down.