Becky B is the lazy«loan specialist». She only tells you what she can’t do for you because of lacking of documents or stipulations but doesn’t tell you what exactly she needs to go forward. If you get this name just call and get another person. She is not trying to promote business. All the associates I spoke with were very helpful.
Sandra N.
Classificação do local: 5 Livingston, CA
Linda and Janice are the best. They are always kind and have smiles to brighten our days.
Tee T.
Classificação do local: 5 Atwater, CA
I walked in one day needing to refinance my auto loan. I was helped by Janice who made everything so easy. She requested some documents and got right to work got everything ready as fast as she could. The transaction was quick and easy. I didn’t hesitate to get my other car refinanced and it was even faster and easier the second time. I don’t usually give reviews of anything but I feel this one is well deserved. I am very satisfied and am sold on this bank. I will be going here for all my future loan needs. I don’t think you could ask for better customer service.
Kelly S.
Classificação do local: 1 Yorktown, VA
Tried to open an account online after carefully reading the guidelines. After I had received a letter of approval I get a call a couple days later saying that I was actually NOT approved since I did not live in California. This credit union is no better than any bank I have dealt with. The olé bait and switch method.
James E.
Classificação do local: 5 Lodi, CA
A great credit union to bank with! I no longer live anywhere near a Patelco but I am staying with them because of the great customer service. Linda is always so helpful with any questions or concerns that I may have. You will not find a better place to bank!
O S.
Classificação do local: 5 Alameda, CA
Quick highlight to exceptional ‘above and beyond’ attitude of the team — Janice and Linda — member service representatives. Me and my wife was just simply WOW-d by the staff’s thoughtfulness and exceptional service. I stopped by this branch without making apoointment and the time was not on my side, but Janice and Linda made it happen for me even though they were extremely busy with other clients. Linda even shortened her break to assist other clients while Janice was taking care of my paperwork That is called«above and beyond» service. Also, Janice was extremely attentive to details, personable and very professional at the same time. Absolutely delighted by the service at this branch.
Brea T.
Classificação do local: 5 Del Rio, CA
No complaints. Always friendly employees where they actually remember you.