Urban Grind Coffee House

I stopped into Urban Grind for a quick afternoon diversion. The gentleman working the counter was polite and made a fresh batch of dark roast coffee for me. When it was ready, he delivered to my table along with my carrot zucchini muffin. When I was done, the same guy picked up my plate with a smile.
The atmosphere was quiet, but the place has a nice energy and a variety of seating options.
I enjoyed my experience thoroughly and I’ll stop by again whenever I’m in the neighborhood.

Just needed a little study caffeine boost and I’m so glad I stopped at Urban Grind! The turtle mocha and grilled cheese were amazing and really, really well priced compared to other coffee places. They had a lot of different options as far as smoothies, other specialty coffees, teas, etc. and I definitely want to go back. The environment was perfect for catching up with a friend or studying on your own. They have board games, comfortable seating, and the noise level was relaxing. Last but not least– the barista was so pleasant and personable. Definitely 5 stars!

Yuck. Gross coffee, too cold inside, and terrible music. It’s not somewhere to go if you are a coffee enthusiast. I guess I could see how the atmosphere could be appealing to some… but I can’t imagine I will ever be back. We waited forever for a terrible tasting latte and cup of regular coffee

I really wanted to like this place I really did but after my second experience with them I refuse to come back. So last night my friend and I went and when I ordered everything went smoothly. My friend met up and came in like 10 minutes later, she ordered her coffee and this is where it goes down. My friend had never been to Urban Grind before so she had asked about the coffee the young boy responded with «I don’t know I hate coffee» um say what .but you’re a barista ?! Then my friend attempted to give him 5 singles to get a 5 back because the kid said he was low in change and couldn’t give her the right amount back from her original payment (she had paid with a 20). The kid gets super flustered not being able to handle two transactions so my friend pays for coffee but never received it. Check this because the kid at the counter got flustered he told my friend and I that the supervisor (who wasn’t there at the time) and him need to review cameras and if anything she’ll be credited a free coffee AFTER reviewing the cameras. What the hell do you need to review cameras for !!! She didn’t take money out the drawer or anything she was trying to help you out. At this point I was so angry and embarrassed because I had raved about how awesome this place was and then this happened. We ended up leaving and just hitting up Octane. Until this kid gets retrained or replaced I’m never coming back ever.

NEVER AGAIN!!! I decided to check this spot out when a friend told me how cozy it was to get a cup of coffee and get some work done. I attempt to order a beverage at the counter, using a $ 20 bill to pay for my purchase. The male barista advised me he did not have enough $ 1 bills to complete my change. As a kind gesture, I told him I had some singles I could give him. So he gave me a $ 5 and I went to my table and got five $ 1 bills for him. Upon returning to the counter I provided him with the equivalent amount of singles for the $ 5. He then proceeds to give me $ 5 less than the amount due to me for my change. Understanding that he had confused himself, I attempted to explain to him that me giving him change had NOTHING to d0 with my actual transaction. He alleged that I was trying to trick him, but ultimately gave me my change.
I then go back to my table to wait for my drink and after more than 30 minutes, received nothing. So I go back up to the counter where he stated that his manager would have to review the cameras (I assume to make sure I didn’t try to trick him) and that he could not give me the drink that I PAID for. I inquired how I was going to be compensated and he said, once investigated, I would have a credit for my next visit.
I am a professional woman with have NEVER in my life been treated as a criminal for a $ 5 drink. The associate clearly could not count and should not be working ANYWHERE involving monetary transactions. Not only did he alleged I was all but a criminal, he didn’t even come over to me to tell, me, I had to get up to ask about my paid drink. I had to email the manager who apparently gave him such instructions and still trying to figure out when & how I will be reimbursed. I try to support local businesses rather than the usual chains like Starbucks but I will NEVER and I mean NEVER return to this business EVER again… Not even for a free beverage.

I make a point to stop in here when in town for work. The lady at the counter is always so helpful and nice, great place to get some work done while traveling and the drinks are awesome. Love the chai

I just had the most amazing Cookies & Cream Frappuccino from this place OMG! Is there any way to lick the inside of the cup cuz I seriously want to right now!!! I’m not a big coffee drinker but I’ve also had the White Mocha Raspberry Frappuccino and during the winter I LOVE the Hot Cinnamon Caramel Apple Cider w/​whipped cream. They also have great tea and the customer service is always good. The young lady who served us today was really really sweet and made such a beautiful drink it inspired me to take pictures and write this review. There’s a tiny parking lot with about three spaces, but there’s also free parking along Marietta St. The vibe inside is intimate & really cool ~ warm colors, funky furniture, unique artwork displayed by a rotation of artists, a book station to read while you chill out, free wifi, and even a music station. I like that they cater to independent artists. There’s a nice varied menu of coffee house treats, including sandwiches & chips and ice cream. I really like this place. A step up from Starbucks in my opinion. I was able to use Scoutmob today for 50% off which was also really cool. They have various social events throughout the week, including open mic poetry and comedy night. I even noticed they had salsa lessons one night.

I came here to work and have a cortado — I absolutely love the area ! You can park for free on the side or across the street in the garage. The music is relaxing and the atmosphere is nice …

I only walked across the street from the AAMCO to wait for my serpentine belt to be replaced– I have been here before for an informal interview but never came back to actually patronize this establishment but I have to say that I love the ambience the décor. I’ve been making an effort to support local businesses and the service here is awesome! I would come here regularly if I lived nearby. This is a cute gathering spot and the coffee is excellent.

Fast service and the customer service was fantastic. My triple latte was perfect and I will be back!

Me likey! For multiple reasons so read on, friends…
1 It’s cozy. Those sofas are almost as comfy as mine for curling up with a book.
2 It’s got this whole bookcase/​buy/​exchange thingy and board games (so fun!).
3 It’s also got very good versions of my two favorite coffee drinks, lattes and café au lait.
4 It’s got paninis! I love paninis.
5 It’s across the street from my new apartment.
NP (seem to) WH — though the young lady who helped me this morning was kinda grumpy. Clearly she had not sampled the wares she was serving yet. I do indeed enjoy Octane (whatever, y’all who decry it as too hipster and such, pshaw.) but now I know that I have two options on my street, which means one to fit either of my (er, many) moods.
The reasons I love the Westside just keep adding up.

Vibe-​wise, Urban Grind is the antithesis of the sterile Octane down the street. UG has plenty of comfy seating with old velvety furniture and jazz playing in the background.
The barista was super friendly, gave me some recommendations and I settled on a peppermint black tea. It took a minute to make and she actually came out from behind the counter to deliver it, rather than just leaving it on the counter. The tea itself was pretty good. Since they weren’t super busy, I ended up at a big table in the corner, sitting on a vintage torn-​up vinyl booth lining the wall.
I would definitely come here more often if I lived in the area!

One of my all time favorites. It’s a great place to hang out and grab coffee. My best friend and I would always start our Sunday’s here. Come here if you are in no rush — there will certainly be a wait because there’s usually only one person behind the counter. Everyone who works here is so nice and delightful though and it’s certainly always worth the wait.
In terms of specifics, you have to try the white raspberry mocha at some point, as well as New York’s Famous Ratner’s Veggie Burger. Best freaking mini brunch meal in Atlanta, and a hidden gem.

I’ve been here a few times to give it another try since I workout at Torq. However, coffee of the day is always bitter and cream was sour the last time. The bathroom is very run down. The staff seems unhappy too. We drove past Octane and there was a line out the door.

I don’t frequent coffee shops as much as I used to after I graduated, so when I find one that I really enjoy, it has to be Unilocaled! I was visiting a friend in Atlanta and we chose to work at Urban Grind on a Friday. This coffee shop has a great, cozy environment. With couches, desks and booths, there was plenty of seating for a Friday during the day. I’m sure it gets crowded later in the afternoon/​evening, but we had of plenty of space to sprawl out our work. They also have extension cords and plenty of outlets for you to charge up.
I got an almond milk chai latte, and it was delicious! They have soy and almond milk behind the counter so that’s a definite plus. They’ve got plenty of yummy looking pastries and deli sandwiches behind the counter. They have some ice cream and snacks as well. The barista struck up a conversation with us and was incredibly friendly. They’re very attentive to who comes by the counter. She was the only one working so she took all of the 4 orders at once and then proceeded to make the drinks. I think that could be an issue at peak times when the lines were longer.
Overall, comfy coffee spot. I would come again and recommend to anyone in Atlanta.

So nice and comfy in here. We feel like we can stay in here for a while sipping on good coffee mixed in great conversation. This is an ideal spot for a good morning coffee, highly recommended. Customer service on point.

Very soulful little coffeeshop that’s not as pretentious or snobby as Octane. It feels much more homey and inviting, and the playlist is on point — Nujabes, yoga music (LOL), Gotye, etc. There’s a lot going on every night and it’s kind of distracting so I think I’ll pass if I need to get work done. They make pretty good coffee/​drinks/​food and have outlets everywhere (more than Octane’s 4 outlets, at least). Prices are on par with Starbuck’s.

This is my go-​to for coffee if I’m not in the mood to make it myself. Octane is not even a football field away, but I go here for something a little sweeter since each place has their coffee niche that they fill. Urban Grind fills the «I want Starbucks, but I really don’t want to a) drive to a Starbucks and b) pay for the Starbucks name.»
I’ve had the white raspberry truffle (cold), the turtle mocha (hot and cold), and the caramel macchiato (cold). The syrups they use are very flavorful, however, if they put even just a little too much syrup it’s a little too flavor until you mix it super well (I’m looking at you raspberry). However, even if you mix it super well some of the syrup, especially the caramel, will slowly settle on the bottom of the cup so when you’re getting those last few sips in, you might decide not to finish it. They’re also super sugary, so don’t plan on eating dessert with this or your taste buds will be overpowered.
The employees are really friendly, so if they’re not busy I’d recommend striking up a conversation with them. A couple of cons though is that every time I’ve gone, they’ve only had one person working, so they not only take the order but make the drink, and they tend to take one person’s order and make it before taking the order of the next person in line even if there are 2 – 4 people waiting. Hopefully, that’s just because I’ve gone at off hours.
Parking is on the street and on the «side lot» which is still street parking because it’s in the bottom of an apartment building (M Street). Oh, and they really like doing local community events such as salsa lessons on Monday nights, comedy nights on Tuesdays, and open mic poetry on Thursday nights (Fall 2014). Unless you want to partake in these events, it might be a little crowded to just grab a drink and go in less than 5 minutes.
Pro tip: They have a frequent buyer card. If the cashier doesn’t give it to you, you can ask (politely of course) for one.

Last time I went here was this past summer with a few friends before checking out a concert at Terminal West down the road. We needed something with a little sustenance as we had recently eaten dinner and didn’t need another full meal. So we stopped here and ordered some smoothies. I don’t remember much other than that the barista was friendly and the (pre-​made) mango smoothie he blended was awesome — hit the spot!
Probably my favourite thing about this place is the atmosphere — it’s full of plush, vintage furniture, bright, cozy colors, and just feels «lived in», if that makes any sense. (By stark contrast when we went into Octane — it was cool, sleek, modern, but emitted a little of a an unintentionally? cold atmosphere). Check Urban Grind out for poetry nights, too!

Okay so the parking situation could be better. But my drink was delish and that’s what matters. I had a Black Forest iced latte. Yum. Try finding that elsewhere.
The inside is smallish but it didn’t really matter because even on a late Saturday morning there was hardly anyone there. They have an appetizing-​looking selection of sweet and savory foods I would have tried if I didn’t happen to be on my way to lunch. Sounds like they have bands play or open mic poetry nights sometimes which is nice. I would go back again if I am in the area.