Stuart Weitzman

Not sure what the other 1÷29÷16 reviewer experienced, but I’ve only ever had the best experience at SW Perimeter. The manager, Almasa, and her staff know the product through and through, can answer any question you may have, and know how shoes should *properly* fit. They’re incredibly attentive to details, and go above and beyond to help customers. I also really appreciate the fact that they give their frank opinions, and don’t just try to sell you on everything. If a shoe doesn’t look great on you, or they think it might hurt your particular feet after a while, they’ll tell you! High arches? Flat feet? Everyone wears shoes differently. And I don’t know about you, but when I’m spending that much money on a shoe, I like honesty. But if you tell them what you’re looking for, they’ll help you find it – and if it’s not available at that time, they’ll still remember your preferences for future reference. Keep up the great work, ladies! Your level of professionalism, care, and kindness make me want to keep coming back whenever I need new shoes.

DO NOT Buy shoes from other stores. Worst customer service. Never have I were questions what I am doing a store, of course I am buying and shopping for shoes (in this case). This store doesn’t deserve to sell product in a mall. Might fit for Beverly hill to snobby people and that’s exact how they act.

I dropped my purse that i purchased for Nordstrom to be fixed. Its a gun metal color and it got pretty banged up and ended up black scratches on the bottom and back. I took it to them and it took a week. I guess the cobbler they sent it to cleaned it up and used the closest color he could get to fix my beloved purse.
I was impressed with their customer service and I would rather go to this location at Perimeter than the one at Lenox.