Robert B Feil, DDS

Love the staff at Dr. Feil’s office. Just be prepared to be cancelled on… like a lot. Most of my office goes here and we all joke on whether or not appointments will actually happen. The cancellation call could happen on your drive in to visit. If you make it in without cancellation its a great experience.

Had a deep cleaning and a crown done. They did an excellent job!!!

We’ve been going to Dr. Feil for years. He’s awesome and his staff is great. We never have an issue getting appointments. Furthermore, we never have to wait more than a couple minutes when we do arrive. Great place. Great location.

He’s a wonderful dentist and person. I typically hate the dentist, but Dr. Feil and his staff are some of the nicest people you will ever meet. They are highly skilled and personable. I have never waited in the lobby for longer than 5 minutes, and I truly appreciate it. They value their patients’ time and well being. Highly recommend!

I was a patient at this office for almost ten years and originally went to Dr. Feil due to his stellar Unilocal reviews. Everything was great for a long time. Then about two years ago things started to change. One of the great things about this practice is that they open at 7:30. I always scheduled 7:30 appointments so that I could be done and in to work at a reasonable time. The problem with this is that when they cancel one of these appointments on you 8 minutes before the scheduled time, you are most likely already in their parking lot. This happened to me. Twice. In a row. That is, I was cancelled on at the last minute and then my rescheduled appointment was also cancelled. Now, I get it, sometimes people are sick (first cancellation) and sometimes there are dental emergencies (second cancellation). But at that point, I felt like they owed me something more than just a terse «Sorry, we have to cancel your appointment. When do you want to reschedule for?» And each time you’re talking about waiting a minimum of another month to get a new appointment. While this was my major gripe, they also hired a hygienist who doesn’t live up to the gentle dentistry mentioned in the office name and also likes to lecture (sometimes ridiculously) about proper dental hygiene. When I said that I flossed every day, I was told that was the bare minimum and I should really do it two or three times a day. Really!!! I guess there’s no pleasing some people. But ultimately, that’s the thing — there supposed to be pleasing me, not the other way around. I’m giving three stars because I still think Dr. Feil is a good dentist and the office doesn’t have the outlandish prices of some places. Luckily though, I moved out of state and no longer have to deal with cancellations and holier than thou hygienists.

I am someone who grew up not liking to visit the dentist, I guess it was because we had these mean dental nurses in my school that made me really afraid of any dentist.
Through recommendation by my bestie, I started going to Dr Feil in 2009. I still remember my first experience. The staffs at the front desk were friendly and welcoming.
My first visit was not without any pain, it was not this practice’s fault but my previous hygienist/​dentist who did not do a proper job cleaning my teeth. So Albert the hygienist needs to do a deep cleaning.
Since that first time I am no longer scared of going for my routine cleaning. I love Albert cos he is so funny and made me very at ease. Dr Feil is very friendly and honest. I refer a friend who suddenly developed a crack on her crown, her dentist wanted to charge her over a thousand to replace that crown. Dr Feil gave her a free consultation and examination. He advised her to go back to her dentist. Her dentist should not charge her anything since a crown less than a year usually comes with a warranty. He said if she insisted not to return to her old dentist, the crown will cost her about $ 800 at his practice but he said the best thing to do is to go back and talk to her dentist.
I do not think some reviews here are fair. If one does not look after his/​her teeth and have dental issues, one has to endure the pain or discomfort that came with that one visit which helped to correct those issues. If I have gone to another practice after my first visit at Dr. Feil’s and that other practice did not cause me pain, it is not because this other practice is better but just that the visit at Dr. Feil has corrected the issue and I had to pay a price for the fault of my previous hygienist/​dentist.

I have been a patient of Dr. Feil for 10 years. I have always had great
experience’s and the staff has always been wonderful.
Recently I went in and had a cleaning and it was a extra good
cleaning. The gentlemen really took his time. I also asked to have my teeth whitened and they worked me that day. My teeth are much whiter! The best part
of the experience is the friendly and competent staff…
I will continue to drive across the city to Dr. Feil!

I had a great first experience at Dr. Feil’s office. I want to compliment everybody I came in contact with. The front desk staff immediately welcomed me as a first-​time patient. Bridgette, the assistant hygienist, helped me instantly retrieve my dental records from my previous dentist, and Albert was the most thorough hygienist I ever experienced. Albert made me feel comfortable by explaining exactly what he was doing through the cleaning, and Dr. Feil put a mirror in my hand to show me the specific problems he saw with my teeth. Thanks to the entire team!

Really love Dr. Feil’s office. I have had a couple of run ins with dentists telling me I have cavities that didn’t exist so I am very particular about who I will go see. After reading Dr. Feil’s reviews, I made an appointment about a year and a half ago, and I have been very happy. My appointments have been what dentist appointments should be like. no fuss and as stress-​free as can be expected. And to respond to some of the other reviews — yes, Dr. Feil will tell you if you are doing something that is doing damage to your teeth. Isn’t that what you are paying him to do? Besides, he would be negligent if he didn’t.

My visit to Dr. Feil’s office a few months ago was a real disappointment.
Dr. Feil came highly recommended by a number of friends and colleagues in the Atlanta area. After hearing such glowing feedback, I decided to make an appointment here a few months ago. Needless to say, my experience did not live up to expectations.
The front office staff was extremely warm and friendly, so I felt comfortable upon walking in. But when I went back to the exam room for my routine cleaning, I learned that the «Gentle Dentistry» tagline is rather misleading — from getting x-​rays to having my teeth cleaned, I felt uncomfortable and at times in pretty severe pain. The hygienist who performed the cleaning was rather rough and aggressive. He also repeatedly told me that the bleeding in my mouth was not normal to the point where I felt that I was being reprimanded like a child. I know that my few times a week flossings aren’t quite up to par with dental professional standards, but I have had regular cleanings with not nearly this much sass and pain and struggle.
Dr. Feil was pleasant enough, but I was feeling too much pain and frustration to appreciate anything that he was saying to me. I felt that my visit could have been much more cordial and positive.
The only plus from the experience? I got my act together at the advice of the aggressive hygienist and bought an electronic toothbrush to minimize the gum issues.
Since my not-​so-​pleasant visit to Dr. Feil, I have switched over to Dental TLC and could not be more thrilled with my decision!

(UPDATED: see below)
Let me throw out a few caveats before I post about my experiences here: I’m a busy person and have to take time off from my day job to go to the dentist. Like most of you, I’m sure I’m about average when it comes to teeth cleaning. I brush in the morning and at night and floss a couple of times a day. But I’m not a fanatic.
In short, I don’t set the bar incredibly high as far as dental care. As long as my teeth are in good shape and still in my mouth, I’m good.
Unfortunately, Dr. Feil’s office failed to meet even my low expectations. Dr. Feil cancelled on me twice, the day of my appointment. I found that to be inconsiderate since I usually have to make arrangements to have time free to go, and because I am expected to show up on time.
Another thing that bothered me was the time it took to diagnose and treat a cavity. Partly this is my fault. I had a (major) personal event come up shortly after my cavity was discovered and life just got in the way. After being scolded for I don’t know how many minutes about not handling my issue in a timely fashion (a scolding that came from the gatekeepers of time, oddly enough), I explained I had a personal issue that kept me from getting it taken care of sooner. I found the staff oddly unsympathetic, but whatever, I’m not going there for a heart-​to-​heart.
So we finally get round to setting up the appointment with the specialist, an endodontist. That went as well as can be expected. The specialist said he would fax my records over to Dr. Feil who would set up an appointment to fill the cavity. The specialist’s appointment was in August. I don’t know who dropped the ball there, but I am going to assume it was Feil’s office staff based on the pattern of behavior.
Today I called Feil’s office and politely explained that I had a new dentist and asked if they could send my records over. They said they’d email them. They never did (the endodontist emailed his records, though).
The office staff is a mixed bag. Some of them are friendly but the first tech who cleaned my teeth reminded me of my high school gym coach. As I’ve said, I’m not a fanatic about my teeth but I also CARE about their condition. So that was off putting, for sure. Going to the dentist gives a lot of people anxiety. I get some, but if I was really high-​strung about it I would not want to be treated that way.
Bottom line for me: my cavity is still an issue and it has been a year since it was diagnosed. I’m approaching critical mass, but I am getting it taken care of. I’ll cop to my role in the debacle. At the end of the day, it’s my responsibility to get these things fixed and look out for my health. Let’s just say Dr. Feil’s office hindered my treatment more than they helped and that I wouldn’t recommend them to anyone who isn’t retired or unemployed.
UPDATE: The morning after I posted this review, I received my records from Dr. Feil’s office.

I made an appointment 2 weeks in advance after getting repeated phone calls from this office for my check up. Showed up today and they told me I didn’t have an appointment. Talk about a waste of my time and their inability to keep their appointment book straight. I’m not going back and so are many of the people that I have referred to them over the years. No apology whatsoever from them. They acted like I was the one who messed up. I have brought them their business over 3 years and this is how they treated their loyal customer.

Hmm weird I thought I had reviewed Dr. Feil’s office. Being the Duchess should explain why I love him. Love a Dentist? Yes i do! Ive been going to him for about 2 years and late last year, I got frustrated due to them being able to get me in for an appointment while in pain so I ventured off the path of light. I ran back to them ASAP and they welcomed me back with open arms. I’ve had about 7 fillings done with them and many cleanings. I have been referred to an Oral Surgeon for more complex work even though there are other offices that do all procedures in their office. I don’t mind.
They make me feel welcome and I don’t feel like they just want my money. I refer everyone to them. I guess I really shouldn’t so they don’t get TOO busy for me but it’s all good! :D

I made the mistake of going to a different dentist out of convenience and boy did I learn my lesson. After having a bad experience and being told I needed a ton of dental work done, Dr. Feil welcomed me back to the practice without any awkwardness and is approaching my treatment in a much more conservative– and less expensive– manner. Dr. Feil is worth the drive!

After reading the wonderful reviews on Dr. Feil, I just had to go see for myself! As I just moved to the area, I was in the market for a new dentist. I called the office yesterday, fully expecting a 2 – 3 month long wait. Amazingly, they had a cancellation, and could fit me in this morning! I quickly scooped up the time slot.
My first impression of his office is that it’s almost more like a spa than a dental office. The rooms are nicely decorated, and super clean. It’s nice that it’s a single dentist practice, so that each patient can get their own dedicated care, without having to worry about being lost in the shuffle.
All the employees were really nice and helpful, and the visit was a great success. No cavities!
I would strongly recommend Dr. Feil and his practice to anyone in need of a great dentist!

Went to Dr. Feil not too long ago for a cleaning and exam. I must say that I was very disappointed with Dr. Feil. He didn’t even exam my mouth. He kind of glanced in it, listened to what the hygenist had to say and zoomed out of the office. He was in there for look 1.5 minutes. WTH? His hygenist gets 2 thumbs up though. She did a great job with cleaning and examining my mouth. I think him and his office staff are creating all these fake super fantastic profiles that are raving about how good he is cause it’s NOT TRUE. Take your insurance or hard earned money to someone who actually cares about your dental health!

I’ve been going to Dr. Feil for about 4 years now, and while I still do have a good experience with him, there have been some changes within the office and things that have disappointed me lately. The last few visits I’ve felt very rushed — I don’t think he was in there with me for more than 2 minutes before he zipped on out of the office. I go to my checkups every 6 months religiously, so I figured if he gave me a clean bill of health then fine — no need to chitchat.
Unfortunately, there was a deeper problem that began a long list of very expensive and painful treatments. He recommended two other specialists to work on the problem areas, but they both stated that these things really should have been identified much sooner.
Maybe it was just a fluke, and I do intend on going back to finish up the final work, but I’m sad to say that I’m now very wary of the attention to detail that Dr. Feil is giving.

I had a fantastic experience with Dr. Feil’s office. Everyone was very nice and very helpful. The only bad part about my visit was that I showed up 10 minutes early and had to wait 15 minutes past my appointment time while there was no one in the waiting room. I would deduct half a star for that part.
The person that cleaned my teeth was extremely thorough and my teeth felt so clean. Not a spot of coffee stain on my teeth! Dr. Feil was so nice and really listened to my questions and concerns and didn’t make me feel rushed at all. He even walked me to the receptionist and pulled out my chair! How nice is that?!
I wouldn’t hesitate to recommend this dentist to anyone. They do a fantastic job.

I had a perfectly fine visit to Dr. Feil’s office, and would not hesitate to recommend him to friends also looking for a new dentist (in fact, I already have).
However, my hygienist was a little rushed and not the best at making conversation. During my college years I was a little lax in getting my twice yearly cleanings, and I guess it showed because I’ve never been so admonished for not flossing. He certainly did a good job shaming me into submission!
Dr. Feil himself was absolutely fantastic. He was very kind and calming, especially after I was slightly terrified at the horrific dental procedures that were sure to await me per my hygienist’s warnings. He gave me some good recommendations for a follow up visit to a periodontist, and also told me that he thought we could avoid the 3x year visits the hygienist thought I needed by just implementing some extra brushing.
Everything was billed correctly to my insurance, and I appreciated the follow up survey that I received via email. Dr. Feil’s office is a perfectly competent one that I will continue to use, but I didn’t have the rosy «I used to hate dentists and now I don’t» experience that other Unilocalers have had.

I just had to update my already 5-​star review, because I’ve been going to Dr. Feil for 2 years now, and I just had my first root canal. Normally that procedure induces dread, and I have heard my share of horror stories. So, in spite of my absolute trust in Dr. Feil’s dentistry skills, I was a nervous wreck… and it showed!
So Dr. Feil sat me down and explained the entire procedure to me and made sure I felt comfortable before proceeding. (I’m sure the gas helped calm me down, too.) While the root canal was not a super awesome fun thing, Dr. Feil did a super awesome job… and it really wasn’t a bad/​scary/​painful experience by any means. Seriously. I was so surprised!
So, an extra 5 stars for Dr. Feil and his kindness. The staff are all fantastic, too — scheduling appointments is easy, and everyone is friendly and professional.