Hampton Inn & Suites Downtown Atlanta

Not a bad hotel but rooms need some improving. Location is nice that you can get to area attractions quickly but that walk is a little iffy. I would stay here again however.

The rooms were decent but service was atrocious. I stayed here one night for a conference and then switched to The Double Tree. I realized later that I left my charger at The Hampton Inn the night before and tried to go back for it at 11 am the next day. The doors were locked and I couldn’t get into the hotel (although the sign says that the doors are locked from 11 pm to 6am). That was fine except that the receptionist and three of the hotel workers could see me and hear me knocking on the door and they completely ignored me. I called the reception and as soon as they picked up they pretended like they were finally able to see me and let me in. Instead of apologizing, they laughed derisively and condescendingly as if I was a teenager. And they did not return my phone charger. What kind of place are they running here? This is not a professional business. I will not be coming back and I’ll tell all my colleagues from different Universities about this experience.

I’ve stayed here twice now and haven’t been very disappointed either time. The only dislike is that the top sheets need to be cleaned better. If you’re a germaphobe like me, I recommend bringing your own blankets or something. I know it happens, but the housekeeping could stand to shake them off a little better after washing.
Pros: room has a mini fridge, microwave, and food storage. Overall, it’s a nice room. The breakfast is awesome and there are complimentary snacks at the front desk such as water and cookies. Restaurants within walking distance.
Cons: difficult to get to because of the one way streets.

In Downtown ATL, so busy traffic and a bit hard to locate within the one way streets. Parking lot fenced, extra fee. We were comfortable walking during the day, but at night would recommend Über or cabs. Lobby had complimentary water, popcorn, hot dogs and cookies when we checked in. Buffet breakfast had the regular stuff, was good. Every employee had exceptional people skills, went out of their way to help. Lobby was clean, nice. Rooms were ok, a little small, no safe, no fridge, not much storage.

Good. The staff was very nice and helpful. Also it is in a great downtown location close to world of coca cola and the Georgia Aquarium. They offered a nice selection at breakfast.
Bad. It’s an older property and the great location also means some traffic noise. They also charge to park. I don’t understand why hotels don’t increase their rates a few dollars instead of trying to nickel and dime people.
Ugly. It’s a small room with the coffee maker in the bathroom etc. Also there is not much space for luggage etc. In mh room the shower didn’t drain so your legs are taking a bath while your upper body takes a shower.

Great location close to aquarium and World of Coke. $ 10 cab ride to Turner field. Great places to eat near by, and it’s a Hampton Inn, you know what you’re getting. We love Hampton Inn!

Good experience. Honestly, I would stay here again.

Some said this Hotel is old which it is one of the oldest buildings in Downtown Atlanta. It still is very clean and the entire staff is super friendly and helpful. The TV in my room had an issue and the fixed it very quickly.

At first, the property is very unassuming until you walk in. The first thing that hit us was the staff. We were greeted by the front desk staff. Bryce D. and Jamar S. were very helpful, nice and welcoming. Check-​in was a breeze. We used the gym which consisted of free weights and the latest in cardio equipment. You can’t beat the free breakfast!
Upon check-​out, there was an issue with our bill because we were charged for parking. We reserved our stay online which was supposed to include parking so I went to the front desk to seek resolution. I was helped by Miss Chelesa W. and she was very quick to correct the problem. Thank you!
Overall, this was a very good hotel with friendly staff and all the comforts of a prestigious hotel at a fraction of the cost. If you want to stay in downtown Atlanta and don’t want to pay more than you should, this property is worth a look.
TIP: If you book online and are guaranteed free parking, make sure you tell the front desk so that you are not charged for parking. Parking is $ 20 a day.

This hotel fell below the bar set by every other Hampton I’ve ever stayed in. The staff was courteous enough to get two stars for this hotel. Other than that, it had an overall «urban» feel.

There is no closet, ironing board, or iron. The corner is very loud with cars honking at a busy intersection, and the windows aren’t soundproof. You can even hear the horse clopping on the cobblestone outside; good luck if you’re going to try to sleep.
It seems there are no more than about 15 rooms on each floor. With this in mind, the preference, «away from elevator» cannot be honored. I had a corner room, and the women next door screaming as if they’re in high school was beyond annoying. Thankfully security arrived promptly to quiet them.
If you decide to go to breakfast, don’t wait until the last 15 minutes. I realize I should know better, but I was busy working. The hotel had entirely run out of dried fruit for oatmeal, the brown sugar looked like it had solidified, and the hot items did not look appealing. It is sad when the hotel runs out of basic breakfast items, as the weekend had not even completed.
The staff seemed nice, but overall I won’t stay here again mainly because of all the noise. I have stayed in Chicago’s Michigan Mile and NYC’s Times Square previously, not to mention countless airport hotels (e.g. Hilton inside Chicago O’Hare or the hotels inside Singapore Changi Airport’s terminals). None of those hotels were as loud as this one!

Stayed here for a conference that was happening less than a mile away.
A pretty ho-​hum experience sans for two major problems that will lead me to not stay here again.
First, I had a pair of shoes stolen out of my room — out of a box that was tucked next to my bed. Here’s the whole story:
I traveled with a long projector screen, a projector, and two signs. These were contained within 3 odd-​shaped boxes that I kept in my room, next to my bed.
On Saturday as I prepared to Check Out and gather my things, I noticed that 1 of my 3 boxes was gone. It was also the one that I had stored my shoes in (I worked out in these shoes — they were kinda musty after I worked out in them Wednesday night). It was also about 6 feet long.
I reported this to the downstairs, who indicated that the Housekeepers do not remove anything without asking. I then left to my conference. My girlfriend then went down to the front desk and had a longer discussion with them and the same was reiterated.
6 hours later, after the conference, I returned to the hotel, and spoke with someone who seemed important in the Housekeeping Dept., who told me the Housekeeper in question had, in fact, disposed of my box, and it was because my box was near the trashcan (not true, and there were 2 other boxes that were untouched). She then inquired about the shoes, which she said the Housekeeper in question was not aware of. The lady somehow correctly guessed what kind of shoes they were (in general) without me ever indicating as much (I tape recorded this). She then asked what day this was that my things went missing, and I indicated it must’ve been Thursday since I didn’t get my room made up on Friday. She then informed me that the trash is taken out on Fridays (how convenient!), so my box & belongings were gone. She said she would talk to some people, took my # down, and said she would call me back.
3 days later, I received a voice mail from the hotel, in which it was stated that the Housekeeper now recalls finding my shoes in the box, but threw them out because there were no laces in them (not true!). I called back, and discussed it further with the same lady who said she was going to speak with her GM and get back to me. That was 2 days ago.
It’s quite obvious that something odd is going on here — it’s not the Housekeepers responsibility to go through someones belongings — or arbitrarily throw things away.
Enough of the rant, you get the picture.
1. Shoes taken from me
2. Management covering up for their employee

FIrst off, the parking is expensive and tight. Not enough spaces for all the guests so cars are left blocking others and hotel staff has to move the blocked car if you want to leave. At only $ 10 bucks a day there is a parking lot one block away. No need to spend $ 18.
All in all a classy place with interesting room layouts. Only 12 rooms to a floor but make sure you opt for a higher floor if you don’t want to hear the garbage trucks in the morning. On 7^th floor however I still did. Maid service is inadequate as we were completely ignored by the maid on our stay’s first day. No maid service so at 5 pm I notified the desk and when we returned to the room later there was a laundry package by the door with replacements we would have had if she showed up.
Breakfast is very good with a good variety of items. No complaint there.
Also the area around the hotel is dreary and scary at night, (daytime too) so please stay in your hotel.
All the walks to nearby Coke, aquarium, Cnn are a bit longer then advertised. Average 8 – 10 minutes. Certainly not two. And be ready to spend time making love to your car if you travel Atlanta’s highways. Worst traffic jams Ive ever encountered. Apparently there is a 9.5 Billion dollar referendum to help traffic. If its passed, I assume things will be even worse until changes are made to traffic roads and patterns. I’ve lived in NYC and Charlotte and both of those cities are a walk in the park compared to this lackluster city. Enjoy your stay.

This hotel is perfectly situated right downtown, near the expressway but not close enough to hear the traffic. It’s within a VERY comfortable walk to the Georgia Aquarium, Centennial Olympic Park, and World of Coca-​Cola (we’re talking 8 minutes, maybe). The breakfast is ample and varied and the staff is very attentive. Rhea at reception is probably the most customer-​oriented reception employee I have ever encountered: she learned my name immediately and used it on several occasions after my arrival (even though I only stayed for one night). The room was ready at 10a in the morning despite official check-​in being 3p, and the room was clean and well-​appointed. The bed is comfortable, the bathroom spacious, and everything sparkling clean.
I cannot recommend this hotel highly enough for your Atlanta needs.

Manager Dana L. said the reason for my askew door is the still-​settling nature of the building. It is a historic building and structural issues are a concern. They are aware of the door issue but not much can be done at this time.
Four stars for manager’s reading my review so quickly and responding. Renovation is pretty awesome. Hotel lobby with high ceilings and art-​deco like features make it worth the stay. Electric outlets cleverly built into long common tables off the lobby are an unexpected bonus for laptop and iPad junkies.

Just came back from staying here. I was in town to visit Morehouse College and my sister and a friend recommended this place because it was the hotel closest to campus. Interestingly enough when I pulled up to the Hampton at midnight, I couldn’t help noticing the Marriot and the Westin hotels about FOUR INCHES AWAY from the Hampton.
Nevertheless, I found friendly, I was VERY happy with my room and the hotoel was clean. I think I even saved my company some money over the Westin. ;)

Nothing outstanding here… location is okay.
Fairlie Poplar area is relatively close for a quick/​different lunch type options.
The building is old and has been remodeled to support the modern hotel customer.
I do have kudos to Tawana Boyd the Sales Manager there.
Ms. Boyd was very accommodating and took special care of me when I was in need of a conference room.
In fact. everyone that I met was extremely nice.

UPDATE ⁷⁄₂₆: Spoke with the Hotel Manager and it appears that the situation will be rectified. I’m glad she got back to me right away.
I stayed at this Hampton Inn the weekend of July 23 – 25. The hotel itself is an older property but is in good condition. They offer parking at $ 18 per night in a secured lot next to the hotel (Atlanta PD actually is stationed in the lot) and the rooms are your standard size. There really aren’t many dining options near the hotel, but they offer a pseudo mini-​mart in the lobby. (they ran out of bottled water Saturday night but I found some in one of the vending machines.). Nearest convenience store is a few blocks away.
Now to the reason why I not only gave it just one star, but will never stay here again.
I’m not a skinny person, nor am I a fat person. I’m average — at least that’s what everyone tells me. Sunday morning prior to check out, I needed to return to my vehicle to retrieve an item. I was wearing a tank top and some shorts. Went out and came back in with no problems. However, upon checkout, the front desk person (named Dale) said to my face (and I quote):
«I was going to tell you to put a t-​shirt on.»
DID THIS GUY JUST CALL ME FAT???
When I told him in reply «thank you for helping my self-​confidence today», he told me that «I shouldn’t take it as an insult.». Did I also mention that there were other individuals in the lobby as well?
I left the hotel and nearly broke down in tears on the way to the airport. In all my years of traveling I have NEVER experienced this.
Never again will this hotel have to worry about seeing me. Oh by the way, I’m thinking about talking to an attorney.

Hampton Inns are all the same — if you’re a frequent traveler, that’s why you stay at them — it’s a safe, if unexciting choice. There will be fruit at breakfast, free internet, and the room will usually be clean and recently updated. Good enough.
Here’s the one additional thing you need to know about this one — your room key, in addition to the Internet access code, comes with a sticker that says «Earplugs available at the front desk upon request».
The building is renovated, but the windows are original — single pane, totally the opposite of soundproof. if you’re on a lower floor, facing Spring street (Rooms x06 — x12) and you’re a light sleeper, go ahead and ask for the earplugs at check in. You’re going to need them.

Stayed here for 5 nights in May, and I had a wonderful experience.
The lobby is cozy, the staff was very courteous, and my room was clean.
I don’t know if Ezra is reviewing the right hotel, since this Downtown location does not offer a free airport shuttle (I called to confirm with the hotel). You must take the train, taxi, or shared van service from the airport.
There’s not too much exciting stuff going on in the neighborhood, but it is indeed within walking distance to the main tourist spots like CNN center and Georgia Aquarium, or even if you’re in town for a football game.
There are free cookies & coffee/​tea in the lobby area, free wifi, free hot breakfast, what more can you ask for?

My crew and I arrived on time in Hartsfield Atlanta International airport, got all the passenger here on time, Sounds good right? But wait… we then proceeded to ground transportation to wait for our shuttle… still good right…(its raining like crazy by the way)…so 10 minutes passes by… still no shuttle…20…30…40…no shuttle… now, I’m upset. I’m tired and all I want is to go in my room and Unilocal… j/k.but seriously.1 hour later… here comes our shuttle. Thank Heavens…
When in Atlanta airport… choose wisely — my fellow travelers