Dutch Cleaners

I have been going there for YEARS. Many years. They did a good enough job, but I liked them because they were friendly. I moved farther away and still dropped clothes there 2 – 3 times a month. They knew me by name. Suddenly today I am told my husband’s shirts are two wrinkled, and I need to be charged for hand pressing. They were in the same state they always are. This is after I have dropped them off and already arrived back home. So not only did they change there pricing and policy, I now have to make a special trip to retrieve my items, because I am not suddenly going to pay double the rate. Taking my business elsewhere. Somewhere with a drive through! I won’t miss the crappy parking situation at Dutch either.

They are a little on the pricey side but, in all fairness, consistent with other cleaners I’ve used. I was heading out of town recently and they were able to clean a blazer for me within 24 hours — which I really appreciate. They’re near my house, and in a good location on my way home and next to the Kroger, so I’ll continue to use them.

Over priced and poorly done.
I literally dropped off one dress shirt and two pairs of slacks.
The outcome: one of the pairs of slacks has shrunken and the shirt, which I took in to have one spot cleaned up from a spill, still has the spot.
And it was overpriced for the piss poor job. Won’t be using these guys again despite their convenience.
Deuces to the Dutch Cleaners

These crooks are outrageously expensive. I definitely take blame for not asking upfront what the cost for my dry cleaning would be, but I definitely learned my lesson. When I went to go pick up my four men’s button-​downs, dry cleaned and without starch even, cost $ 21.40. THAT’S $ 5.35 A SHIRT! That’s at least $ 3 per shirt than anyone else I’ve been to. When I looked at my itemized bill (that I had to ask for) I called to point out that this was unreasonably expensive. They shrugged it off and said that’s their price. I guess that’s true, but I can assure you that I will NEVER return, warn anyone I can away from these guys and definitely ask for pricing when I drop off clothes, not when I pick them up wherever I try next.

I have used dutch cleaners few times now, my experience has been good so far. They located right at the same building (and in between) Willy’s and Kroger.
I travel on work pretty much every week, so I need my clothes professionally washed & pressed. In those few times, they had my clothes ready by the time I got there. I even got t there much earlier once, it was still ready to go.
As far as customer service goes, they are not much of talkers but I’m usually in and out in 2 minutes, so as long as they do their job fine, I don’t have any problem with that.
Four stars.

Tried them for wash n fold service. Mixed my clothes in with another order (joy!) charged 2.5 times the going rate for wash n fold (found out after using them). Still don’t know if I received all my clothes! Will not be going back.

I have used Dutch Cleaners four times since leaving Pro Cleaners in Buckhead. Each time, I have received fast, courteous service and experienced none of the issues that other reviewers have mentioned. The first time I retrieved clothes from Dutch Cleaners, I was in panic mode as I had dropped off ALL of my suits and had nothing to wear to work. I literally walked in the store with a shirt, tie, basketball shorts, and flip-​flops on. The owners, sensing my distress, were great and assisted me before they were technically open for business. They provided me with a dressing room to toss on my suit and sprinted the rest of my order to my vehicle! I know some have had mediocre experiences with these cleaners, but they anticipated my needs and definitely delivered! I will certainly continue to use Dutch Cleaners and give them my highest endorsement!

The most horrible dry cleaners I’ve ever been to! One star is too high of a rating. I had brought in a garment that had never been cleaned yet and it came back looking like I had washed it several times in the washing machine & dryer. When I inquired about a refund for compromising the color of the fabric, they happily blamed it on a manufacturing defect. Refusing to refund me my money for the lack of service & permanent damage to my garment is enough to make me never come back! If you want your clothes to come back in a different condition, please don’t hesitate to go to this establishment.

0 stars. Avoid this place at all costs.
This dry cleaner not only ruined my wife’s WEDDING DRESS, but they refused to pay for anything.
We received the dress back a week after they promised to have it back, and hung it in the closet thinking it was clean and we could sell it when we had time. When she took it to the consignment store to have it priced, they pointed out a huge tear in the lace on the front that had been stitched up, and noted that it wasn’t even clean (there were spots all over the dress). Needless to say it was not in condition to sell.
So for $ 175 they did a great job of destroying it. When I went back to the store to bring this to their attention, the «owner» refused to acknowledge anything, took pictures of the dress (which I explicitly asked her not to do) and told me to get out.

Very disappointing! On several occasions, I dropped off suits and shirts only to pick them up with buttons broken and/​or missing. This happened continuously, regardless of the fact that I asked them to repair the buttons and be careful with my garments. The service is fast, but not at the cost of ruining my clothing!

I asked for a phonecall letting me know how much my skirt and shirt were going to cost before altering them and I ended up paying too much because they never called and went ahead with the alterations. I am not happy.

Love. Same-​day service with drop-​off until 10am AND ready for pick-​up by 3pm?! Done and done. Most places stop accepting around 9am and make you wait past 5pm. Also, my loose buttons were sewed and secured to happy satisfaction (still same-​day). Friendly service, too.