George’s Cleaners

Hours of operation are Monday through Friday 7am to 7pm. Saturday 8am to 6pm. Closed Sunday.

WARNING. THEY WILL RUIN YOUR CLOTHES AND NOT TAKE RESPONSIBILITY.
George’s & RIta’s Cleaners are owned by the same person, I would not recommend using either. Rita’s ruined 2 of my husband’s white Zenga Couture shirts. Theresa who manages both places has very poor customer service and is the person who handles the customer dry-​cleaning issues for both stores. She first tried to act like she wasn’t Theresa (herself), then she tells me to return with the shirt receipts and she will help me. When I return she tries to tell me she has nothing to do with Rita’s and will not give me the owners information to try to resolve the problem. Each time I’ve been there, she tries to help other customers who walk in after me before helping me like I do not matter. How does a business based on customer service not take responsibility and lie to your customers?

After my honeymoon, I was looking for a somewhere to take my wedding dress to be cleaned and came across George’s Cleaners. The lady that worked there was very nice. She showed me stains and things they could do to make my dress look like new. When I went to picked it up I couldn’t believe it !!! It was just like new, all of the spots were gone. I am so grateful to them for taking care of my memories. I will definitely use them again.

I took my uniform dress to be hemmed. It unraveled while wearing the first time. It was also pricey. I will not be back.

WORST CLIENT SERVICE EVER!
I brought in my $ 150 dress I wore one time for my Birthday to clean and she ruined it. Half of the Gold studs on the dress turned BROWN! When I confronted her about the dress she tried to tell me that it was the way the dress was suppose to be. I had to prove to her that it was not like that by showing her photos of the dress. Once I proved her wrong, she then blamed it on my «sweat.» I had to argue with her that I did not sweat in my dress, she then blamed it on my deodorant. I asked her to find a way to FIX the dress as I loved it, but she did not want to take responsibility for ruining the dress.
I called the store that I purchased it to get their feedback and found that they have never had a problem with the dress and that it was in fact the cleaners fault.
After 2 weeks of arguing with her, she got her son on the phone. FINALLY they agreed to pay for the dress even though they still won’t take responsibility for it. It was basically to get me to go away.
Although they did pay me, they still have not taken responsibility that it was their fault. The owner kept my dress and tried to take it back to the store to get her money back!
She was absolutely RUDE and disrespectful. I will NEVER bring any garments back to her to clean. She never even refunded the amount I PAID to have her ruin the dress! Absolute worst client service!

WARNING. THEY WILL RUIN YOUR CLOTHES/​BAGS.
I brought in a leather purse to have cleaned. I’ve had it for one year and just felt like taking it for a quick cleaning. It’s my absolute favorite purse. I’ve never stained it or spilled anything on it or in it, I just wanted them to clean the inside and the bottom since I use it so often and wanted to MAINTAIN IT AND KEEP IT FOR A LONG TIME.
The woman informed me that they would send it out to their leather guy and it would be back in one week. I came back in a week, paid $ 68 dollars and was horrified at the condition of my purse. There were weird black stains all over it, stains that WERE NOT THERE BEFORE. I was so confused I asked her about them and she acted like she had never seem them. Finally she realized I was not going to let this go and said to come back in another week and they will try again.
I went back today and guess what. STAINS WERE STILL THERE. But different story from the lady. She now claims the stains were there when she got it? (no they were not) and that it is an old bag (it is one year old) and that it had a funny smell (um no it did not!).
Needless to say I will never be returning. Oh, and she refused to give me any sort of refund. Absolutely absurd.

Steer Clear!!! No way!!!
I tried this cleaner for our everyday dry cleaning, but they were VERY expensive! So, I started only using them for our specialty cleaning (stain removal, items that need careful cleaning, etc…). For a while, they did a good job, but lately they have not been so great.
I took a jacket to them in January that I bought, and noticed a grease spot on it before I even worse it for the first time. I took it in to George’s with the tags on it. They «tried» without success, and then charged me $ 12. My mom later tried dish soap, and it came out immediately. Hmmmm…
Last week I took them a silk/​satin jumpsuit that had gotten a little blood on it from a party. Not a big deal, and in an area where you couldn’t really see it, but I wanted to see if it would come out. When I came back a week later to pick it up, I looked over the clothing item. Not only was the blood still there, but now there was a huge water mark on my jumpsuit. All down one leg there is now a huge stain! When I asked her about it, she yelled at me (in broken english) and said «it’s good enough. It’s fixed. It’s all better». I told her that it was not all better, and that she made it worse. There was not a huge water mark/​stain when I dropped it off, and now there is!!! So frustrating. I asked her to try it again, and she said that she couldn’t because it would ruin the fabric. So then she started scratching the silk/​satin material with her finger nail. I asked her to stop so she didn’t snag it, but she continued to do it. When I told her that it was not worth the $ 12 she wanted me to pay, she ripped it out of my hands and said «then you cannot take it! You cannot afford to pay me?» You have got to be kidding me!!! I cannot believe she would dare say that to me! I told her that I can easily afford to pay her, but I refuse to do so when she just ruined a $ 400 jumpsuit!!!
Long story, well longer… I paid her $ 3 to get her to stop yelling at me. I will NEVER NEVER NEVER use them again. She yelled at me, ripped my clothing out of my hands, accused me of being in financial trouble, and then told me I was her most difficult customer. I wish I would have really told her what I thought of her, but at that time I just wanted my jumpsuit back, and to leave there — and never come back!!!
Overall, never use them! They are rude, expensive, and not good!!!