CB2

I’ve bought several items from this location. I’ve always had the best customer service with Josh, Kim and Steven. They’ve gone above and beyond to help me with my purchases and recently with an item I received that was damaged.

Though I am a frequent CB2 shopper and have bought many pieces online, I visit this location often. I love checking out their furniture in person before my purchases. Unfortunately, though I frequent the place often, I find the customer service to be sorely lacking. Almost every time I go in this location it’s like pulling teeth for anyone to say hello, none the less get service. What they don’t know is that I have purchased many large pieces in the past but refuse to order from the store (I just buy small stuff). I don’t know if they receive commission or not but they are not getting it off me! I have been visiting this store for a year and it has been the same thing 95% of the time. Disappointing to say the least. Get it together CB2. Love the store, not the service.

CB2 is Crate and Barrel’s contemporary furniture and accessories store available only in select cities around the world. CB2’s Midtown Atlanta location opened in 2010 and is located in the 12^th & Midtown mixed-​use development on Peachtree St. It’s a very nice stretch of Peachtree with restaurants such as STK, Café Intermezzo, and Mi Cocina nearby.
Parking for CB2 is available inside the 1010 Midtown parking deck, which can be accessed behind the store via Crescent Ave. CB2 will validate parking for up to two hours. There’s a back entrance to the store directly from the garage.
CB2 is modern and sleek. Stepping inside the store is like stepping into the beautiful pages of its catalog. The products can generally be described as a mixture of clean, trendy, bright, colorful, quirky, vintage, handcrafted, useful, functional, space-​saving, industrial, chic, transformative, and fun. It’s neat to just walk around the store and check out all the cool ideas and innovative designs floating around.
Whatever you purchase here is sure to be unique. Some of my favorite CB2 offerings include the assorted old school filament light bulbs. The bulbs and filaments come in a variety of shapes, sizes, patterns, and colors. There’s off-​the-​wall artwork, funky throw pillows, artsy table settings, futuristic glassware, simple yet sexy couches, rugs and runners that run the gamut in terms of colors and weaves, tastefully designed paste wallpaper, and tealight holders that look like dinosaurs. If you’re into stylish décor, this is the place for you.
The prices are relatively reasonable for novel furniture like this. Examples include couches for about $ 1,200, decorative throws for about $ 40, barstools for less than $ 200, dining chairs for less than $ 80, coffee tables for less than $ 400, and desks for less than $ 600 (for each product). There always seems to be some sort of sale going on, so check CB2’s web site, catalog, Facebook page, and Twitter feed to learn about discounts. If you sign up for CB2’s email mailing list, you’ll get a promo code good for 15% off one order.
You can order online and pick up in-​store for free.
The employees are polite and helpful too.

Nice store with modern looking furniture. If you are looking for a store with contemporary items, this is the place to go.
All of the employees that I dealt with were super nice and helpful.
Deducted one star because their parking situation is not ideal nor convenient during busy hours or on the weekends.

Great place to get fresh ideas. Better than West Elm.
The prices have crept up but they quality hasn’t gone down. If you can catch items on sale or floor samples then even better.
The recent focus on mid century modern is a plus!

I’ve only browsed CB2 in the past, never made a purchase. But they have things from functional to weird to everything in between.

While I have had nothing but great experiences buying cb2 furniture and décor online, I have had absolutely terrible customer service experiences interacting with employees from this store.
I don’t believe in leaving long, exhaustive reviews (because no one wants to read every detail of your trip to the store), but my experience with multiple employees during multiple trips to this location forces me to conclude that the average employee here is incompetent, lazy, and couldn’t care less about providing customer service. I will not be returning.

We went to this store on Thursday and picked up the most adorable pink file cabinet at the floor sample price of $ 60. I’m super excited that I was able to snatch it for such a low price despite the minor imperfections.
The store itself is smaller than I thought once inside. There weren’t a lot of stuff to look at. While we weren’t ignored by the two sales associates that were there, we didn’t feel like this store’s customer service is anywhere near its parent store, Crate & Barrel. But at the same time, it was good to at least get some acknowledgement and not completely ignored like West Elm’s customer service.

CB2 moved on me. They used to be in lower midtown and now are in the heart of ten-​ten. I enjoy their — you know — feel. As a dude, it’s hard to get super — amped about home decorum but this place is nice and some things are reasonable priced. Good spot for the area.

Got some great things from this place for birthday gifts and Christmas gifts. The employees were nice and helpful. It’s a smaller crate and barrel layout which is nice to pop in and look around. They have no restrooms downstairs. I had to use the employee restroom which is upstairs and I was waited on by the employee that walked me up there which was embarrassing.

I LOVE Crate & Barrel, so naturally, I love it’s «baby», CB2. On a recent trip to Atlanta, I made it a point to go into the store. Besides, I was eyeing a coat rack I saw online & with a 15% off coupon, I had to see it in person before making the plunge.
The store is beautiful & organized. The employee I talked with was very nice & even gave me some advice on moving to the city. He was very personable, especially when he felt my angst of purchasing the coat rack (at $ 79.95 (on sale), it still was a bit expensive).
I do like the quality of their products; I own a few of their serving pieces. Everything is very modern & unique, even some pieces look «vintage» & hip. A lot of their products are reasonably priced, others seem really expensive.
In the building where they’re housed, they offer free 2 hour validated parking. The store is located in a busy, happening area.

CB2 is like Crate and Barrels younger, cooler cousin. They offer décor that is just slightly more interesting and edgy than Crate and Barrel. You can find timeless pieces at either place, but CB2 would be more modern, while Crate and Barrel is more traditional… kind of…
I was super excited when CB2 came to Atlanta. I had scoured the website prior to and already knew I would want everything in the store. This is the only location in GA and luckily it’s in a good spot and close to home. I stop in periodically for inspiration and when there are sales going on. The furniture can get pricey, but they have all kinds of cool accent pieces, dishes, knick-​knacks, etc. that are very affordable.
The employees are friendly and will offer advice and opinions when you need help. This is not a «stuffy» type of place. They are welcoming and fun. I recently learned that if you park in the deck, you can get your parking validated. This is great news because Park Atlanta is rampant in Midtown and it can be easy to lose track of time in CB2.

I’ve never lived near a CB2 prior to moving to Atlanta in the summer, now I can’t imagine living in a city without one. The store has a great mix of affordable home décor and furniture pieces to modernize your home/​apartment. I especially love the dinnerware as it’s not very expensive to piece together a set, plus there are several different styles to switch things up when you’re entertaining guests.
The quality is definitely there as well. I’ve purchased tray tables, lighting fixtures, dish sets and decorations. Each piece looks as if I had just purchased them yesterday, with no obvious wear from usage. It may seem like a small thing, but the same can’t be said for the few Ikea pieces I’ve got around the apartment…
Location and customer service are great too. I’ve always been greeted with a smile and offered help when I visit. The employees are happy to grab me a brand new product upstairs if I come to the register with something off the sales floor (such as pillows and fixtures.) Being in Midtown is wonderful as well since it’s a 10 minute walk from my place and a 5 minute walk from where I work. Can’t complain!
Parking is good, though with so many concrete pillars the spaces can feel a little narrow. If you’ve got a large vehicle you might need to be careful. Your best bet is to park in the 45 minute spots near the Bank of America entrance if you’re not planning on staying too long. (Those spots are separate from the other lanes, less of a chance of door dings.) Don’t forget to pick up parking validation before you leave the store! The first two hours are free.
Overall I’m always pleased with my shopping experience here. Looking forward to new and exciting products with the coming seasons.

I have been shopping at CB2 for the past four years, online and in store. The quality has proved to be A+ and well worth the value. I cannot count how many people I have referred and how many pieces I have purchased during these four years.
However, the sales staff during the entire year of 2013 is TERRIBLE. I recently moved and was looking to upgrade several pieces in my apartment. I knew exactly what I wanted and just needed a sales associate to place the order. Not only was the gentleman useless and not knowledgeable on any of the products, but he was extremely rude and I even caught him talking about me to another one of the floor associates. I was ready to walk out, but I was moving the next week and did not have time to check out other home furnishing stores. I had been in and out, purchasing a few things here and there, and was about to make a big purchase. Of course, that’s when he sucks up to me and acts like I’m his favorite customer.
I let it go and walked out and thought about writing this review several times. The next week, I stop by to exchange a vase that was leaking profusely. Again, the snarky sales associate told me the vase was for decoration, not for water/​plants. I have owned 10+ vases from CB2, NONE of them have ever had this problem. Is this how you treat a customer over a $ 10 vase? I had to grab another vase by myself because he was unwilling to work with me. Could not believe this. He completely ignored me as soon as I evenly exchanged the vase. No apologies of any sort. Decided to forgo the purchase of a furniture piece while I was there, completely infuriated.
I have worked retail for 7 years, and I would NEVER treat any customer as this CB2 staff does. Such a shame, as I will never buy another product or step foot in this CB2 ever again. The only person I would recommend is Eric. He has been there since the beginning, and he deserves every sale in that store. Every other associate is completely useless, rude, and unbelievably pretentious.

When this store opened three years ago, I was excited to have a Crate & Barrel outpost within walking distance. Touted as the hip, urban, and lower-​priced counterpart of the traditional store, I expected CB2 to bring some fresh energy and inspired design to the «Midtown Mile.»
The store does look impressive from the outside, with cool window displays and catchy corporate branding. However, I’m not so sure about the quality of the merchandise sold on the interior, especially at current price levels. Some of what’s billed as retro-​chic looks to me like bad 1970s furniture. And I wasn’t a fan back when I was growing up in that decade. I’m willing to acknowledge the style of CB2 is not geared to my tastes, but IKEA has similar designs at a fraction of the price.
Service seems to be quite nice, as I was approached twice by the same salesperson inquiring about my needs. Unfortunately, CB2 doesn’t carry anything «practical for cooking,» according to aforementioned salesperson. Instead, I was told to check out Cook’s Warehouse. (I was in the market for a large mixing bowl, a new whisk, a salt grinder, and a wine opener. You can get the wine glasses, an ice bucket and tongs, but alas, no opener. Or anything else I needed.)
If the furniture style of CB2 appeals to your modernist aesthetic and you have extra disposable income, then there’s plenty here to delight you. CB2 also carries a wide variety of accent pieces and interesting little doodads that might make good hostess gifts or stocking stuffers.

Amazing customer service combined with beautiful furniture and amazingly high price tags! This place ain’t Ikea, but I loved every minute! :)
I got a lesson in Feng Shui, tips on how to make the condo feel «warmer and brighter» (who knew you could actually do that?), and «Perfect Paint Colors» that show off my taste for clean sharp lines and sassiness.
The salespeople are incredibly knowledgable. I love the fact that they read customers well. I was asked my budget in the first few sentences of the exchange. My experience was perfection!
Thank you CB2… you bent over backwards for me and lack of manpower to transport my goods!
BRAVO!

CB2 is the mod side of Crate & Barrel. You can expect stylish modern furnishings and accessories, and really good service.
Do keep an eye on construction and details… Sometimes the items are just a little amiss.
I recently redid my small home office with a Laired Desk and Walnut hutch. They’re great items, and a nice compliment to the Barcelona apartment sofa.
It’s a great place to shop, and to ‘look’ for ideas. Kate is really helpful, too. Parking is easy and they can have items delivered. I always go here if I can’t gauge a product from the catalog.

I have been waiting for this store to open for years, and after the first week’s dust settled, I decided to go in and take a look around. I love that CB2 is the best of Crate’s contemporary pieces expanded, with a slightly lower price point. Slightly. The designer for the store, and all the designers that came from all over the country to put the store together, did a fantastic job. The clean lines of the products and fresh takes on their tablescapes were pretty impressive. The staff still had the opening jitters but were very nice and helpful, classic Crate employees.
I am currently enjoying their tweets on Twitter, offering discounts like right now, if you bring x amount of canned foods to the store during the specified dates, you get a discount in the store. This is a new concept for C&B, and I appreciate this new marketing approach (and so does my wallet.) They’ve done a bunch of cute things to draw you in and give you extra savings. Check out @CB2Midtown and watch for the special deals.
(*No, I do not work for the company, anymore, but I am still a loyal customer!)

Atlanta’s first location of this Crate & Barrel sister concept just opened on the ground level at 1010 Midtown (which has the actual street address of 1080 Peachtree Street – tricky). You can enter the store through the Crescent Street parking deck (first 2 hours free) or walk in from Peachtree Street.
CB2 is the only store capable of making me regret living in a cottage-​style home. I have major loft lust. You can’t pull off this style anywhere, but a girl can dream. After years of receiving the catalogs, I’ve fallen in love with the store’s signature bright greens, oranges, and pinks. Minimal lines juxtaposed with blocky frames. Plastic or metal unique accents. Select natural textures – beautiful.
Put another way, CB2 is a happier, more upbeat, slightly less expensive and more interesting version of West Elm. Price wise, CB2 is mid range – downright cheap if you usually shop at Design Within Reach, or seemingly expensive if you’re from OTP. This CB2 store feels more like a boutique than a mall store – whoever designed the layout has serious retail chops. Nothing is easy to find, so expect to wander around oohing and aahing (and filling up your basket). Certain items (the accent plates) make great inexpensive impulse purchases. CB2’s quality, service, and return policies are comparable to Crate & Barrel’s.
What a great addition to Midtown! In sum, CB2 is a fun place for anyone to stop by (free and convenient parking? yeah!), and an essential if you’re furnishing a loft or condo. Check out the pictures I’m uploading too.

Want to know a secret? I don’t like to decorate (PLEASE don’t take away my Gay Card). I came here anyway because Jesse «needed» some things for his apartment. Actually, he didn’t need anything, but he was like a kid in a candy store walking through here.
Surprisingly, I was too.
Maybe it’s all the pretty candy colored balls everywhere… or the cool fabric wall decorations… or the neat wire sculptures. It’s probably impossible to pick one thing because they do everything so well.
We left with some vases, desk accessories, an awesome table lamp, and an hourglass with lime green sand. Three bags full for under $ 200 seemed pretty reasonable to me… and two of the bags were reusable. WOO HOO!