Atlanta Dog Spa

I only take my dog there for nail trimmings. The groomer is super sweet and my dog seems to like her. Other than that, I don’t know much else about the other services. The only other thing is that it smells really bad in there, like it needs a serious cleaning.

I decided to erase my previous review and update it with a new one. The owner contacted me about an hour ago to clear up any misunderstandings I had regarding their dog grooming price. She apologized on behalf of her staff and was very sincere about it. The location is in a nice area. There’s a parking lot and a small backyard for dogs to run around. Above all, the staff (or receptionists) were super friendly on the phone and in person. The owner guaranteed that she’ll make sure the pricing will always be exact, so I’m looking forward to it. I’ll be coming back!

I love Atlanta Dog Spa! I have been taking my dog Portia there for 4 years and Anais is the best groomer you could ever ask for. She is so creative and super loving to my sweet pup. The whole staff is excellent! I wouldn’t take Portia Anywhere else.
Sarah O.

I adopted FiFi in May 2014 and knew I would need a daycare to take her to 2x a week. I am a Georgia Tech student /​a single girl in my twenties so sometimes my weeks are crazy and it would not be fair to leave FiFi at home alone all day.
I shopped around for a while before finding ATL Dog Spa. It’s in the cutest, most secluded area so I know it’s quiet and safe. They also have real
grass a separate place for little dogs – I know someone who’s Yorkie got trampled at one of the giant concrete dog places nearby!
We LOVE Atlanta Dog Spa. Fi hates being without me but when I take her to ADS, she trots right in and forgets all about me. It’s such peace of mind to know she loves it there. The staff also clearly loves the animals and the owner is a riot, she’s my kind of gal and runs a business well.

Anais is so amazing with my dog! She gives her the BEST groom and she is so sweet with her. She treats her like one of her dogs. I’ve taken my dog, before I discovered Atlanta Dog Spa, to other groomers and my little aussie/​papillion/​chinese-​crested mix came out of the grooming with jagged edges and rough patches. But when she is finished with Anais at Atlanta Dog Spa she always comes out soft, beautiful, and smells great! Even my dog knows how pretty she looks. She does nothing but prance for days after her groom. Everyone at Atlanta Dog Spa is amazing and great with my pup! I won’t go anywhere else but Atlanta Dog Spa.

my wife and i adopted a rescue bichon and spent three weekends checking out the local daycares in the midtown/​westside area. we’ve been taking him there once or twice a week for the past 2+ years and he loves it. as soon as we put him on the floor, he takes off towards the back room so he can play with his friends… it’s as if we never existed. there are three primary reasons we chose atlanta dog spa over the other places in the neighborhood:
1) ADS has indoor concrete and outdoor grass areas. some of the other places were either 100% indoors with fake grass areas or they had outdoor concrete/​asphalt.
2) ADS has webcams for each room so we can watch him on our cell phones while we’re at work or traveling overseas.
3) in the front lobby, there is a wall with individual pictures of every dog in the clientele with the dog’s name written on it. when we drop ours off, they grab his picture and stick it on a locker where they store his treats, leash, etc. for the day. it’s sorta like we’re dropping him off at school for the day.

My dog loves going to «The Spa». My dog is kind of shy and I am really grateful that he loves to go there. Great staff and great pricing.

Atlanta Dog Spa is an amazing place. I have been a happy client for more than 10 years. They first lovingly took care of our elder dog Max and then after his passing have been second to none with Dexter who goes to day care 5 days per week. They have multiple indoor and outdoor spaces so that small dogs and big dogs can have their own space. There is tons of grass outdoors. The staff is super great and every single person that works there cares deeply about each dogs happiness. The whole facility is very clean and you can tell they take pride in it. We especially love the Halloween party that the owner of ADS puts on every year for her clients. Its little things like that, when you know that the owner and the entire staff will bend over backwards to go the extra mile for our babies.

READ THIS, BUT ALSO SEE UPDATE AT BOTTOM OF THIS ORIGINAL REVIEW!
They up-​charge you without prior warning or notice that this might occur. I brought my two small-​mid sized dogs (about 35 pounds) in for «mini-​baths» (includes bath, teeth, nails) which I was told was $ 50 flat. Not $ 50 plus more if your dog is bigger/​energetic/​a puppy/​bigger/​whatever. Just $ 50 flat. They charged me $ 10 extra per dog because they were «difficult for their nails.» I’ve brought my dogs to several different groomers over the years and have never gotten anything but RAVING about how well behaved and easy they were! I know this from experience as I’ve WATCHED my dogs get their nails cut and filed (walk in service at Petsmart) and they were perfect.
Aside from that I’d say they did an ok job. The dogs smell good and appeared to be happy. However, it was CLEAR they hadn’t been let outside nor offered any water! Terrible!
The staff aren’t rude but aren’t helpful or nice (well, maybe fake and phony) either. My dogs were just allowed to run loose from the back without collars or leases on, both of which I left for them, and they were just tossed on the counter next to me. The bandanas they put on the dogs are, to be frank, butt ugly and a waste of their money.
Additionally, the parking lot is impossibly small.
Very unimpressed. Will never return. I only give two stars because no harm befell my dogs. Other than dehydration and having to hold it the whole time they were there, anyway…
IF YOU DON’T BELIEVE ME, READ OTHER LOWER RATING REVIEWS, INCLUDING THOSE CURRENTLY NOT RECOMMENDED BY Unilocal… THERE ARE STORIES OF INJURIES, BROKEN LEGS, DOGS GETTING LOST, DOGS NOT BEING FED OR WATERED, ETC., AND ABOUT THE VERY DEFENSIVE OWNER WHO REFUSES TO TAKE RESPONSIBILITY FOR MISTAKES… all of which I totally believe!
***UPDATE***
So, the staff saw this Unilocal review and proceeded to call me and try to tell me my dogs scratched the groomer so she had to have another handler’s help and that’s why I was up-​charged. Well, if that’s the case, why wasn’t I told that when I picked the dogs up? All I was told is that they were difficult.
She said she has video and pictures. Ok, fine, if that is the case… These dogs have been groomed multiple times by corporate chains such as Petsmart and other boutique groomers as well and, once again, I’ve NEVER gotten anything but RAVE REVIEWS about how still, perfect, and well behaved my dogs were! I have the little report cards and comments from those groomers to prove it! So, now my question becomes — WHAT in the world did you do to my dogs to make them want to fight you like that? Perhaps they were wriggling around because their bladders were about to explode, or frustrated they hadn’t had a single drop of water the whole time they were there… or worse, perhaps someone did something to make them defensive and/​or nervous.
Also, this staff has A LOT of nerve to call me on a Sunday morning and yell at me. I am the customer! Being defensive and playing the blame game with a customer is NOT how you get me to bump up my review, nor is it a good way to get new or repeat business. Beyond that, it’s frankly catty and immature. And, when I told her there was no reason to continue the call as I would not be changing my review nor bringing my dogs back, she continued to try to talk over me. She did the same when I explained to her I was visiting family and it was my last afternoon with them, and that it’s Sunday and I haven’t seen them since Christmas. Give it a rest, and get over it. This behavior did nothing but motivate me to give them an even lower rating and add this edit to my review.
BOTTOM LINE: IF YOU APPRECIATE CUSTOMER SERVICE AND QUALITY DOG CARE, DON’T BRING YOUR DOGS HERE.

I am typically very hard to please, but Atlanta Dog Spa exceeded my expectations. I am so thankful for the billboard on Huff Road — otherwise I would not have found this gem. There are too many pros for me to list all of them — you have to check it out for yourself. I am just so thankful I found a staff, especially Jay, that loves my Benzy just as much as I do! Thanks so much ADS!

This place is the best! My Brittany loves it and always comes home well taken care of. The staff is amazingly friendly, they even make a point to have all the dogs’ names up each day so they know which woof is which. I have been to places where they leave the dogs out in the heat too long and one year my baby was in the ER for 3 days with dehydration. Atlanta Dog Spa brings the dogs in every 20 minutes and even makes them take a nap each day. The owner Sara really cares about the doggie lives they watch each day. I highly recommend this doggie day care! Thanks Atlanta Day Spa, Spartakis’ Mom :-)

Today we took our dog Abby to this spa… it was great! Abby doesn’t like going to Spa’s too much, and usually wants to run away once I arrive to pick her up. Today she wanted to play a little and poop! I was super happy to see that… Yay! The price is reasonable and looking forward to next time. Thank you Atlanta Dog Spa…

This is the best daycare and boarding facility that I have ever visited. My dog, angie, was a regular daycare visitor until I moved from atlanta to new jersey. But I still travel from new jersey to Atlanta to board angie at the spa when I travel for the simple fact that I know she will be pampered and loved as if she were home. The staff is incredible. They are professional, trained, educated an certified by the American boarding and kennel association. I know angie is safe and happy when she stays here. She gets so excited when we are on our way to the spa. She cant get out of the car fast enough when we pull into the driveway. This is the only doggie daycare I have found that has such vast amounts of outdoor, grassy areas for the dogs to run and play. Their webcams and o doggy app lets me see Angie 24/​7, so I always know what she’s doing and who she’s playing with. And if that’s not enough I can always call and the staff an handlers are always willing to tell me how she is doing. The retail store at the spa carries all brands of food, treats, toys, leashes, collars, clothing, beds, breed related accessories. They even sell candles for your home! The only thing I wish is that Atlanta dog spa would move to New Jersey!

Atlanta dog spa is great! My dog now whines when he cant go to doggie day care — somthing he never used to do. But with that said his behavior has gotten so much better. His nipping has completely stopped, he follows commands and he does not bark at night! We owe this new trained behavior to the staff. they are great dog handlers; my dog responds and respects them. The owner sarah is super nice and truly loves my dog and all pitties. You can’t beat the pricing! 15 $ a day gets you 12hrs doggie sitting!

I boarded my dog there for about a year. In the beginning things were great, but they started to really go downhill. The last time I picked him up from boarding he moped around the house afterwards for 3 days, which is totally uncharacteristic of him. I travel a lot so he is used to being boarded. Also, I always packed extra food (for double/​triple servings) and it always came back completely empty. The last time I asked what happened to his food they said he ate it and that dogs tend to eat more when they’re playing. I have a sneaking suspicion they were feeding our food to other dogs who they likely charge to feed, because the amount of food I took was definitely not able to be consumed by my little dog. As for grooming, the last time they groomed him, they did not cut his toe nails even though they were supposed to, and cut his hair so close to the neck that it caused a rash. The owner got really rude with me implying that he got a free daycare day when I dropped him off for grooming (although they never called me to tell me he was ready to be picked up)! That, coupled with my dog’s behavior after coming home, made me start to worry about the integrity of this place. I wish I would’ve read more reviews on here before choosing to board him at this place. I most certainly would not have, and feel grateful that nothing bad happened to him.

I was a customer of dog food there but after yesterdays experience, I will never support this business again. My coworker saw a Yorkie dart across traffic on Marietta Street with a cone on it’s head. She risked her own life to save it and brought it back to work. We took it to the vet to get it scanned for a chip (which didn’t come up but apparently should have). I called AHS and put an ad on Craigs List. I also looked in the AJC and on CL to see if there were any postings for lost yorkies but I didn’t see one. Eventually someone from Atlanta Dog Spa called me with the opening line of «You have my Dog. Where are you?». I’m very aware that there are dog flippers out there and I needed her to verify for me that this was their dog. She didn’t even tell me she was calling from Atlanta Dog Spa, she just spat at me «It has a cone on her head, of course it’s Bella. Where did you take her?» Excuse me?! #1. If you lost the dog from your spa, I’m certainly not handing her back to you. Give the owner my phone number and have him call me (which is what happened). #2. If you tell me she is chipped and I had her scanned with no chip that came up, I think I have the right to make sure that this is your dog and that YOU aren’t a dog flipper! I even tried to not accept the reward money but Bella’s dad was instant and I donated it to the AHS because in the end, without AHS, Bella might not have been reunited with her family. THEN the story telling started… no the gates weren’t left open by doggie parents, it was 11:30 at night. The dog didn’t jump over the fence either, my Yorkie can barely jump up on the bed and he and Bella are the same size. No one freaking stole the dog either… why would you steal a dog with a cone on it’s head and then drop it off right down the street? TAKE RESPONSIBILITY?! Your employee messed up and let this dog escape, stop trying to blame everyone else, it’s disgusting.

Our dogs are our babies and they love this place! The people there remember them every time and my pups run right to the back to play.
We usually have them bathed before we pick them up and they always look great, but even when we don’t for one reason or another they have never come home smelling like a kennel.
The dogs get to play all day, which makes mine more comfortable, and they come home exhausted from all the fun.

I decided to give ‘Atlanta Dog Spa’ two stars simply because some of the staff is courteous and helpful. Also because I tend to avoid reading 1 star reviews because some write reviews when they haven’t had time to cool down. We now refer to it as ‘Michael Vick’s Dog Spa.’ I have posted a few pics of Bob after his visit.
My husband & I left our dog there while on a trip out of the country, May 29 — June 6. Since he has stayed there several times, I expected him to come home with some cuts and ‘war wounds’ as he is an energetic, playful 2.5 yr old dog and it’s happened before. I called from vacation to check up on him & the staff ensured me that he was ‘doing great & eating well.’
Upon our return, we went straight to pick him up before they close at 5pm. We arrived around 4:15pm (We love the fact that they have Sunday hours). I hate being away from Bob (yes, my dog). When we were in the car, we noticed there was something wrong with his face. One side of Bob’s snout was raw & red. The other was a scabbing hole oozing puss. He also had several cuts on his legs & paws. I called the spa on Monday June 7^th (because they were closed by the time we got home) to ask if the staff knew what had happened to our dog while he was there. I explained that he needed to go to the vet & I just wanted to let them know if he got bit or stung, or what the cause of his injuries were. He was also snorting a lot and reverse sneezing in his sleep. After checking with the staff, the gentleman said that ‘no one is aware of anything happening.’ He offered to check with the other dog handlers that weren’t present and call me back. I told him that I would appreciate that very much.
After taking him to the vet and spending another $ 100+, he was on antibiotics for a couple weeks. I was told that the initial wound could have been caused by several things like nails, bite, or skidding on pavement. Because his wounds were not treated, it had become a skin infection and spread onto his face & head. He is still healing after 20 days. Also, his demeanor has changed. We find him hiding under chairs & being extremely clingy to me around the condo. No one ever called back, so I decided to send an email to the owner a couple weeks later to voice my disappointment.
The following is the appalling email I received from the owner. My return response is shown with **:
Owner: «One side of Bob’s snout was raw & red .»
Who picked him up from boarding? If I saw this on my dog when I picked up, I would have immediately come back inside and asked what is was.
** My husband & I picked him up from boarding. We came straight from the airport at 4:30pm and had been up since 4:00am. We were anxious to get him home and to get to bed after traveling all day. I didn’t get on the ground and evaluate him inside the dog spa. I paid, carried his things to the car & went home. We were driving home when we saw his face and you were closed by the time we got home and unloaded the car. — That is why we didn’t ‘immediately come back inside and asked what is was.’ I didn’t want to leave a voicemail, so I called when the kennel opened on Monday
Owner:After speaking with our kennel manager he tells me that Bob was rubbing his nose on the kennel door. Jorge treated Bob’s nose as if it was a scratch from rubbing his nose. If Bob’s face looked anything like these photos when he left here, it seems that anyone would have noticed.
**It sounds as though you accusing me of lying. I attached the Facebook posting from June 6^th at 6:45pm. I offered up the ‘nose rubbing suggestion’ to the vet because I was hoping that was the problem & she stated that his actual nose would have been affected, not the sides and top of his snout. If your staff paid any attention to Bob, you would have noticed this.
Owner:Regarding the photo from DAY 7: these white marks were not on any of the photos from DAY 1. So how did he get these white marks on his face?
**The photo from Day One shows the red raw area and scabs. The white marks are the areas left after the vet had picked of the scabs that were covering his face. They are bald patches.
Owner: If Bob had a skin infection, it must have spread after he checked out several days later. We are certainly sorry that you had to take him to the vet and hope his face is healed up. We know he had fun playing with his friends here. If we knew that he had a skin infection, we would certainly have taken him to the vet. Again, we are very sorry that the rubbing of his nose caused him to incur a skin infection.
**Bob left your establishment with with a skin infection that was diagnosed by the vet on June 7. Thank you for avoiding the fact that I never received a return call.

I wish there was a place as great as Atlanta Dog Spa near me. Felt good about leaving my dog there. The staff was very attentive & everything was perfect.
I was driving through and wanted to go to the Aquarium and this place was the closest I could find. Had a special online for 6 hours for free for a 1^st time visit. My dog had a bath and her nails trimmed. She smelled fresh for days & I know she loved it there. They even sent a picture /​update to my email after her bath! Thanks so much for taking such good care of my baby!