Barking Hound Village Westside

I have been taking my two dogs here for 3 years (both locations). Mainly for grooming and day care, the staff is nice and very attentive. They greet me and my pups by their names when we walk through the door. I also find the prices (especially for long hair dogs) very reasonable compared to other places I have used in town. Will definitely continue to use them as long as I am here.

We’d been taking our dog here for over 3 years and finally our most recent visit was our last — 3 strikes and you’re out. Over three different overnight stays my dog suffered from an eye infection they brushed off as typical pink eye (our vet said there was a deep scratch on his retina), kennel cough and most recently extreme bouts of diarrhea and vomit where our dog was sick for over a week — all without any explanation, apologies or even attempts to make things right from Barking Hound. The staff seems friendly enough but it doesn’t appear that the facility is well kept since these are all hygienic issues. We will not come back here when they are plenty of other places that are more invested in the health of the animals.

After trying out some of the «nicer» or more «luxurious» dog daycares (Dog Days Buckhead), we found ourselves coming back to BHV and specifically the new location on Trabert due to it’s convenience to our home.
BHV is great. Personally, I don’t really care about the outdoor space issue. My dog needs to play, so I don’t really care if its indoors or out.
The manager is great, the facility is clean and the price is right.
Give it a try and you’ll love it too!

Westside is by far the best place to take your dog for daycare and boarding period. The level of care is absolutely incredible! They treat your dog like their own! The Westside team especially Ronnie and Scott are truly a godsend! Please disregard the bitch fest about westside not having an outside space. I get that it’s important for some owners, but to the owners that are complaining about the inside space; their last location had an indoor place as well. Do you really think that dogs didn’t urinate or poop inside their last location? Come on people. In conclusion westside treats your dogs like family and there level of customer service is top notch!

I was taking my dog to the westside location since January 2015. However, I’m giving them a 1 star because they don’t have outdoor yards to take the dogs out to pee/​poop.
My puppy had urine stains all over him the last 4 pick ups. I am too tired after work to give him baths every night. Also, I think it’s unsanitary and doggy daycare is for caring for your dog. I can no longer tolerate my puppy accidentally
laying/​stepping/​running in other dogs elimination.
At this time I will no longer take my puppy to the westside location until they solve this serious issue.

Doggy day care is one if the best inventions ever! I started bringing my dog to BHVW when she was a puppy and she absolutely loves it. She runs to the staff and doesn’t look back. This is a great feeling, especially when leaving her for longer stays. The staff is very attentive and you really get the vibe that they love working here and genuinely love all the dogs. Their old location was great, but their new location is even better– very clean and state of the art. Web cams are available so you can peek at your dog through out the day (or via smartphone with app). They also offer a great selection of treats and toys which is always nice to pick up after a few days of boarding.

Koda is absolutely in love with BHV Westside and so am I! They take amazing care of her while she plays all day long with her furry friends. The staff is so friendly and knowledgeable about pet safety and the pet products that they carry. Koda comes home exhausted from playing all day! I’m so happy that we found this place, we won’t go anywhere else!

I’ve been bringing my dog here for a few months now and I loved the old location. However, I’m now giving the new location 2 stars because they don’t have outdoor yards.
My dog comes home smelling like urine every time I leave him there for daycare, and I simply don’t have enough money to continue giving him baths every time. This location should have outdoor yards or take the dogs out to pee and poop so that they aren’t being taught to pee/​poop indoors as well as accidentally roll around or step in another dogs pee/​poop.
At first I dealt with it because I understand they’re working on it, but they shouldn’t have opened a new location until they had protocols to make sure our pets weren’t coming home smelling like pee. It’s one thing to get dirty outside, but to smell terrible is something I won’t deal with anymore. I will no longer take my dog here until they figure out this problem.