1023 Construction

I can not recommend ¹⁰⁄₂₃ Construction, LLC /​Andrew Kelly Georgia General Contractor#RBI002659. My family and I had the unfortunate experience in contracting with Andrew Kelly and his company to build our custom home. There are numerous problems with our house that they are responsible for. Andrew’s poor oversight, his disregard to building codes, disregard for industry building standards/​guidelines, poor craftsmanship, and unprofessional conduct has left us as homeowners on the hook to diagnose and correct all of their construction defects. By breaching their contractual obligation to fulfill the builder warranty, we’ve had to expend large amounts of money and time to organize a structural engineer, wood flooring expert and other licensed contractors to properly diagnose the defects and make corrections.
The Facts:
1.) The poured basement walls were not done to plan or to International Residential Code.
2.) They changed the elevation of the home without our approval causing additional issues.
3.) The incorrect basement walls and elevation change caused the 2 car garage bay to turn into 1.5 car bay and doubled the number of steps into our home.
4.) Andrew Kelly and 1023 Construction were made notice of a warranty claim during the home’s warranty period for major framing issues that have numerous areas of the new home outside of National Association of Home Builders guidelines, National Wood Floor installation guidelines as well as code violations. Our floor areas are so far out of level and building standards that marbles roll down them and our children call one of the areas a slide. We have a hump in the middle of our family room to the front foyer main walk way. Our main hallway upstairs slopes to one side by ½″ over 5ft. ¹⁰⁄₂₃ Construction said this is all typical of an open layout and did nothing to address it. Their poor framing and craftsmanship has also caused a code violation on the stair case. When pointed out to Andrew Kelly, he asked if it bothered me. Very irresponsible and unprofessional.
5.) Andrew Kelly was made notice of wavy, crowning and popping wood floors during the warranty period. His response, this is typical and seasonal. After hiring a National Wood Floor accredited inspector, his report showed a plethora of unacceptable installation errors. In fact the report states the subfloors are so out of level the wood floor installer should never have laid the wood floors on this framing job. The floors and subfloor were also never acclimated properly causing even more problems for these floors. Besides the apparent crowning, we have gaps in our wood floors were you can see the subfloor.
6.) A shower showed signs of an installation error as the shower pan never fully dried out. They blamed it on a porous stone. However, shower pans that don’t dry out are a breading ground for mold, foul smells, and other issues. Again, Andrew Kelly completely ignored the issue and ultimately refused to investigate and make any corrections. I contracted another general contractor who had the shower ripped out and as suspected the shower pan was not installed to Uniform Plumbing Codes and the drain was installed crooked.
7.) An ongoing electrical issue of a continuous arc fault breaker pops in the home that 1023 gave up on trying to correct. Electrical issues that can create potential electrical fires in an occupied home are beyond irresponsible.
8.) Potential Fraud: Andrew Kelly on behalf of ¹⁰⁄₂₃ Construction filled out and signed a builder review form mandatory by the bank holding the construction loan. Andrew Kelly intentionally left a pertinent question blank that would have revealed he is a member of another owned LLC called Mahalo Investments III that has a 4 million dollar judgement by a bank. This bank was also awarded charging orders for garnishments against any other companies owned by Andrew Kelly such as ¹⁰⁄₂₃ Construction, A. Kelly Design Build, Etc. The bank would have never approved Andrew Kelly to build the house if this was not purposefully hidden.
There are many other problems that Andrew Kelly and ¹⁰⁄₂₃ directly caused during this build, but I have chosen to only identify the most crucial and concerning items on this review. Andrew Kelly has made no attempts to correct the problems except an offer to sand and refinish certain areas of the wood floors. Sanding does not remove a 1″ slope over 4ft and code violations. They were given so many opportunities to make this right to their customer but instead tactically delayed and made excuses. Problems can arise, but a builder that does the right thing honors their warranty to fix construction defects properly. The facts from our experience lie in the 100’s of emails, pictures, videos and professional reports that have been gathered on the existing construction defects. Based on our experience of contracting ¹⁰⁄₂₃ Construction and Andrew Kelly to build our custom home, I could never recommend this company.