Chili’s

Over priced on drinks and way overrated, go to Applebee’s at least you don’t get robbed on the drink prices. And they always have 1.00 drafts.

We used to love this Chilis. The customer service has gone way down. The management does not seem to care about customers. The food is average at best. Never thought I would say I prefer Applebee’s.

I wish I had checked Unilocal before dining here. We just had a terrible experience. Walked in and they weren’t even that busy. Waited to be seated. Finally seated 5 minutes later. Only to wait another 15 minutes for someone to finally come check on us. At this point we should of walked out because already the service was so bad (non-​existent) but we stayed. I ordered a grilled chicken salad which was tasteless and the chicken was barely cooked and cold. I hope I don’t get sick. My husband’s meal was brought out incorrectly, too. We got mis-​charged on the receipt. We will not be back. I wouldn’t recommend this Chili’s location to anyone which is a shame since it’s a brand new restaurant. Customer service is everything, people. Maybe they’ll get it together one day. Update: My husband was violently ill after eating here. They definitely gave him a horrible bout of food poisoning. Save yourself and don’t DINE at this awful Chili’s… there are plenty of other great places to try in the area.

Service was suck as hell left us waiting for over 10 min while he go chat n walking around … so I pay for our drink n left … I think cuz I was Asian not white. I don’t recommend this chili’s

Waited 2 hours for 4 meals and they brought out my daughters pizza and it was burnt to a crisp! I was shocked for the waitress to even set that burnt pizza in font of her! Like seriously would you eat that mess?!
Would never recommend eating here, it’s very nice inside however the service is horrible!

Save yourself a trip! The food takes forever, comes out cold. The staff has to stand out in the dining room and apologize for the performance of this place. The food is never fresh. Straight outta the bag/​can.

This Chili’s has been updated and it looks nice. It has more of a simple and clean design. We went on a Saturday night and it was full, about 5 – 10 minute seating wait. Our waitress was nice. The place looked clean but our table felt sticky. We only ordered dessert and it came out in a reasonable amount of time. The person I was with ordered the Chocolate Molten cake which is a favorite of theirs. I do not like the cake which always tastes processed. I tried the Triple Berry crumble which tasted like a buttery pound cake with the sanded sugar on top sprinkled with tart berries and a small scoop of vanilla ice cream. I ate it all by myself.

Placed order for 2 meals (burger and Caribbean shrimp salad), it took 50 minutes to get order, and it was not busy. When salad came, the shrimp was covered in Cajun spices and very spicy. Asked waitress to remove the salad due to the spices and take off the ticket. She send the manager over to address the issue, and she was extremely rude.
We WILL NOT return.

I moved to the area a few years ago, I first had Chili’s a far ways from here (Germany) and it was my favorite restaurant. Now, after the renovation and I guess new management the quality of food, service, and cleanliness dropped… We went here after the renovations finished and we did the 2/​$ 20. He got the steak and asked for medium-​rare and it came out rare. It came back a second time and was still rare.
Then we went again, gave it a chance and same thing happened. So now, we don’t go there anymore we avoid it.

If I could give it 0 stars I would. Went there for my Hubby’s birthday celebration. Our party Had 11 people. We were there for 20 minutes before getting drinks. Food came out sporadically, so basically half of the guests were finished eating before the rest of the people had food. I never got my order after 1.5 hours of being at the restaurant. Beware! Eat at the Chilis near 59 instead of this one!!!

Atascocita chilis is the worst service of any place I have ever been in my life. They need to close the place down the management obviously does not care about Service to his customers. I cannot rate the food because the last three times I’ve been here after 30 minute wait I’m not even getting my drinks I’ve not been able to taste the food. Go away make room for something else better

The food is typical for Chili’s — okay and the menu is kind of all over the place. What distinguishes this from other Chili’s is the terrible wait service. I’ve been there four times and it seems to get worse each time. Tonight was the last time — we went in around six with our five year old son, and the place was just over half full. We were seated quickly and then waited fifteen minutes for our waitress. The waitress seemed to be deliberately ignoring us and we finally said something to the hostess about how she hadn’t even bothered to say «hi» or take our drink order after being there 20 minutes. The hostess assured us the waitress would be over in just a couple of minutes. 8 minutes later, we were still sitting at the table with no drinks and a fussy kid. A family of nine or more came in and sat down, and the waitress immediately went over and took their orders while looking at us like «ha, look what I just did». Anyway, we immediately left after letting one of the manager’s know what happened. I don’t particularly like giving bad reviews, but this Chili’s has truly earned it. Part of me thinks they deserve one star, but their food, while not great, is pretty consistent with other chili’s. Don’t just take my word on this, read the other reviews…;BAD BAD SERVICE
NOTE — went back seven months later and the service was much better so I bumped it up one star

Very slow service. My friend’s and her daughter’s food has been out like 10 minutes already and mine has yet to arrive. The waiter came around and said there was a mix-​up. So we are still waiting… not sure we’ll be back to this location.

I’ll never go back to this chilis ever again… The food was horrible! My boneless wings were hard and the new onion rings suck! The only thing good was the southwestern Mac and cheese! The coke was horrible the dr pepper didn’t taste much better! My bf ordered a margarita and when I seen it I was like that looks like crap and well he said it taste like crap too! Ended up paying way to much for food that was horrible! I should have went to lupe tortilla or something and got better food for the same price!!! I am now paying the price I have gotten sick to my stomach 2 times! Since leaving there!

Big difference from our last visit. We were seated immediately, had a great waiter, and a very good meal. There were 5 of us there tonight and everyone was please. Chili con Queso was hot with just a small amount of spicy ness. I also had the California club. It huge and prepared perfectly. We are looking forward to our next visit.

I give him — 5 stars got the balsamic garlic tomatoes smallest little tiny thing ever and very inconsistent food this place sucks don’t go here

This place has the absolute worst management that I have ever experienced. Do not bother doing the call ahead seating. You will show up to be informed that you were never added to the list and now there is a 45 minute wait. Also, they are always extremely understaffed and it takes forever to get your food out. On a positive note they have good drinks and the food is usually okay. Too bad I will not be returning after 4bad experiences in a row… Not giving them another chance

Much, much better than the old Chili’s! Everyone in our party was pleased with their order and the food came to the table in good time. New atmosphere is cool!
After avoiding Chili’s two years, we’re happy about the changes.

If you’re reading this, you’ve probably been to a Chili’s in your lifetime. You’ve probably ordered their 2 for $ 20 special and you probably enjoyed it and probably went home satisfied.
Waiting for the food here is dumb though. Way too long for a small group.

The only reason this place didn’t get 5 stars is because the bathroom was a mess and although toilet paper was all over the floor the rolls were empty in the stalls. Bathrooms are VERY important to families!!!
The food and service was perfect! Our drinks were filled promptly and our order was served hot n fresh.
My daughter had the lunch special that included a soup & main dish. She chose the baked potato soup which I tasted and it is so creamy and good! Then she had the fresh mex salad that she loved. She had it with the chipotle grilled chicken and it was so fresh and full of flavor. I opted foe the side salad and avocado bacon chicken sandwich. It comes on a pretzel bun but I asked for the wheat Texas toast and it was YUMMY! The tx toast actually tasted homemade with a kittle honey wheat flavor. I’m loving their new menu. For a chain restaurant they have a good menu going and we will be back sooner than later.
Our server was great and we arrived just as they opened so there was no wait. Disappointed that they still allow smoking but fortunately no smokers had arrived during our time there. We do avoid going there for dinner just for that reason though.
Thanks for the great meal! IG @food_gypsy