Vons

They have matcha pocky ! I looked everywhere to find it. I’m so happy. Love you Vons! They even have match mochi ice cream

Well it has been a few years since my last review, so here is the update.
The store is convenient for me, the parking is now full al the time, since the close of a competitor down the street. The store is clean and well stocked, and the staff is always polite and smiling to me. They seem to be working hard to keep quality up and with the flood of people that is to be commended. They always have a nice selection of roses at a reasonable price, I like that! The deli counter makes a good sandwich at a great price. The Bread selection is huge. Well yep, I am a fan.

This store is so dark and claustrophobic. The isles are full of staff stocking shelves which makes the already narrow isles almost impossible to navigate. They seem to be stocking no matter what time of day I am there. I was looking for whole wheat bread crumbs and was told by a checker that «what you see, is what you get»…that was helpful. Overall I miss the Albertsons that used to be in town. Hard to believe two stores owned by the same company can be so different!

Used to go to albertsons and haggens because this store is so awful. Rude horrible checkers. Zero has changed since last time I went. Avoid this place unless you like slow rude checkers. Brittni is especially rude. I think she actually tries to be.

Ok. So Came in to show a friend from out of town how much this place has improved. Well thank you Brittani for reminding me of how rude you people can be! Can’t wait for haagens to be replaced with something wonderful!

I’ll start by saying the employees are friendly and the store is clean and well stocked.
Now. For the love of food born pathogens and melted ice cream: TRAIN YOUR BAGGERS! I would have liked to send my suggestions in an email to a manager, but there isn’t a link on your website, so Unilocal it is.
1) Please don’t put my raw meat on top of my celery and apples. Thanks so much for not making me and my family sick.
2) If I go to the trouble of putting all of my frozen items together at the front of the belt, and I put my insulated bag on the top of the pile – USE THE INSULATED BAG!
3) If I brought in five bags, please don’t cram everything into one, with the bananas on the bottom.
4) If it doesn’t have a convenient handle (gallon of milk, six pack of soda, bottle of bleach) please put it in a bag. Items that would fall into this category: cantaloupes, bags of candy, block of cheese. I brought you five bags, remember?
5) If you forgot to put my newspaper in a bag, and I had to come back into the store to get it from you, apologize to me for the inconvenience and retrieve it from wherever you have stashed it. Do not say, «Oh, I put it back on the rack», and continue talking to your friend. Better yet, try to find me in the parking lot so I don’t have to come back. It was your mistake, not mine.
6) A gallon of milk and a loaf of bread should never share a bag. Ever.
Managers, please, put some groceries in a cart and let your baggers practice. This is my last experience in your store before I leave. You need it to be positive. Otherwise, I leave aggravated and want to complain. To Unilocal.See the problem?

This was a pitstop on my trip back from LA.
I shop Safeway enough to know that Vons’ prices are not going to be low, but if you shop carefully and load your card with store specials, you can often save money.
I got some Japanese tea and the price wasn’t low but it was reasonable, given that it wasn’t an Asian grocery store.
The cashier was reasonably friendly, and fairly efficient.

Fairly good produce selection, and meats. But the customer service sucks. Most of the checkers don’t talk or acknowledge the customer. In fact they don’t even look happy to be there. The baggers are horrible, they clearly do not know how to put items in the bag without destroying your soft stuff. Shitty. I give one star because Unilocal won’t let me give no stars.

Fairly good produce but there are always over ripe watermelons and last time they had moldy avocados.
My main complaint is their butcher with seafood. I purchased three lobster tails and two were rotten once we opened them for cooking. Unbelievable the poor quality of their soggy mini shrimp as well. The guy was very nice and helpful and great to my daughter but they don’t seem knowledgeable or caring about the quality of their product.
Place seems a little worn down overall

Better prices than some of the other grocery stores. Only place to get Nestle flavored water.

Not sure what happened but this time was terrible! Not one staff member around to help. And when I did find someone they acted rushed and too busy. Check out wasn’t any better. Dead silence while he rang me out. Terrible customer service will not make me come back. I will stick with Albertsons. Which is closer anyway.

I’ve been in here a few times for some odds and ends; I usually shop at Trader Joe’s. Every time I’ve come in, everyone has been very friendly and helpful. The store is always clean and easy to navigate. The people at the checkout stand are always nice and smiling, engaging me in conversation as they ring me up.

Recently this store has made impressive improvements in the amount and quality of organic produce. What I am most happy about is their offering of vegetarian and vegan products. Thank you, Vons, for expanding your vegetarian/​vegan frozen foods, especially Gardein products and Sophie’s Kitchen. I will not only be buying for myself and my husband, but for my daughter’s family in Morro Bay.

The produce my wife and I bought Earthbound butter lettuce had athids in it. YUCK! This has HONESTLY happened MORE than once! HOW AND WHY they are still getting 4 and 5 stars is beyond my understanding. THIS IS THE RATING this place should get. Oh the postings and comments I could put about other things.

I went to Vons at 7pm tonight (Monday) there was Regular lane open and a express lane open. In the express lane was 3 cashiers/​courtesy clerk with no customers, in the regular lane was 1 cashier with 5 plus customers in line… The cashier was bagging for himself and we were all waiting patiently!!! Like for real??? If the chit chatting employees simply looked outside there register they would’ve seen us. I go to Vons mostly because it’s close to home and right off the freeway… Next time I will stop off at Whole Foods… They try to keep their lines 2 people or less. They always have all the registers open.

I have loved this store in the past and continue to shop here because it is convenient and most of the time, has great prices. However, management really needs to pay more attention to their busy times. Tonight, there were a ridiculous amount of people waiting — over 25 at 6 pm with only 3 check stands open and when we finally got to the front, there was no explanation, no apology and no sense of urgency.

This is the Elite Grocery Choice in Atascadero. World class customer service (for the most part), great selection of ALL items, and always extremely clean. Bravo to Serge (Store Manager) and team!

Very nice place, everyone very courteous. obviously I am not in L.A.
I was in and out quick with what I needed and I appreciate that. Prices weren’t bad.

This Vons has an awesome selection. The ones in LA don’t have half the stuff they carry here so we went a little crazy with random specialty items we never see near home. Totally clean and organized with friendly service.

I like this grocery store! Their bakery is the best supermarket bakery in town hands down. Their fruit tart is AMAZING, and a go-​to whenever I am hosting friends or family at my house. Their deli has a good selection of items, and their deli sandwiches can’t be beat! The hot chicken artichoke is fabulous, and made with high quality ingredients in an expedient manner.