Staples

Grace in the copy center has you covered! Extremely helpful with my business brochures. I will be doing more business here because of her!

Went in looking to purchase a new all-​in-​one computer. First employee said they didn’t know anything about them, second was the same. The last employee was as clueless as the others but did call for someone from the tech department to come over to help me. No one ever showed up. Will purchase my computer elsewhere.

I’m not sure where these positive reviews for the Print & Service center are coming from — In the past 3 years I’ve lived here (I literally around the corner from Staples) every single encounter has been horrendous. The print staff — particularly the heavyset woman with long brown hair, chooses to turn their backs on the customers and make book bindings or do other work than help the person in front of them. This has been the case when I’m the only one in line AND when I’ve been in line with 3 or 4 other customers. You’ll literally print faster buying your own printer and hooking it up at home.
A graphic designer’s nightmare.

This is the slowest Staples ever. If you need to make 1 copy, have in mind you will need at least 25 minutes off to make it! The employees are very slow, not motivated and usually not very interested in their jobs. I have come several times now, and the first time they didn’t had a staple to borrow, the second time their cutter was broken and today I waited 20 minutes for the lady to give me the copies underneath the counter, because she was too busy talking to another employee and doing other jobs. They are never rude, but the slow service really gets into my nerves!

Pretty friendly staff ever time I go into this Staples. They usually offer help finding anything or answer any questions I have. The prices vary, sometimes I find good deals on school supplies (binders, paper, pens, etc) and sometimes not so much. Although the other day I went to Staples to get some ink for my printer and was shocked by how cheap it was. I remember paying anywhere from 19.99 to 39.99 for one ink cartridge but instead I got 4 for 49.99!

Have received very mixed service from this store — there have been a couple kind and helpful employees but have also received very poor customer service here.
I called to get pricing from the copy center and they told me to go to the internet. I asked if they could look it up for me so I didn’t have to. (that is what service is, right?) She put me on perma-​hold so while waiting, I went to
as she recommended.
Can’t find anything other than 250 qty ($ 20) yet she told me they can do as few as 100. She comes back eventually to quote me 100 cards for $ 20. Huh? Why twice as much? She then tells me that the prices I get online are not the same as store prices because one is same-​day and the other is not. That’s why I called the store in the first place is because I wanted same day. If I had wanted to order online and wait for delivery, I would’ve done that instead of calling the store and being annoyed by the run-​around.
I realize corporate wages for these poor service people leave them overworked and underpaid so I don’t place full responsibility there. I do, however, want Staples to know that your underpaid staff have resulted in my going to another print shop.

This store has been solid with their prices and services. They have been competitive with online deals, informative about rewards, willing to give coupons and discounts, have had quick service on Black Fridays as well as competitive prices. Their copy and print dept. has been valuable for copying color photos and the like. If you ever need to resolve an issue, the store manager Debi will take care of it for you. On the flip side, I would have given it 5 stars if years ago they hadn’t turned us away for a replacement battery compartment screw for a Lenovo laptop that we had purchased from them. Some of their younger staff in the Tech dept. obviously needed more training when my wife asked for a little help with that Lenovo. Debi told me they are able to replace the screws now and she’s the go to person for me now. Staples rewards program has been very time consuming and not exactly «EASY» or user friendly but that is not a reflection on this store. If anything, I can say that Debi will make it right if you also have a problem with it. I live in A town and am glad to have this store nearby. They are an asset to our community.

seriously understaffed in the print dept! That’s what happens when Big Box Stores come to small towns they are like new brooms sweeps well at first! All the well staffed print stores that closed there doors due to lack of support so now you are stuck with the only store in town where you have wait an Unacceptable amount of time to get nothing done!

Thank you to Sam at the computer service desk! Attentive, patient and helped resolve the issue. Now I understand why the Staples Atascadero Tech Service Desk was highly recommended!

The print staff is great (Debbie specifically) and really helped me out when I was in a bind.

Love it here, first class service from the GM Debbie. I was here an hour earlier then they opened, but Debbie opened the doors for me to get the things I needed. I had no idea the things that staples can do for my business, thanks Debbie and Nicole Parish, I will come here for all my business needs.

Most reviews are older here. I used to go to staples all the time to get my office supplies. I have been unimpressed lately with the lack of variety and availability of stocked items. Make sure your item matches the tag. This can be a costly mistake in the paper and files area especially when buying large amounts of items. I have also seen a decline in customer service. When I need to find an associate to locate an item or see if more of an item is in stock, I can never find anyone available. They are either checking out customers or in the printing area. They are not very helpful or enthusiastic. With the horrors out of the way, at least the store is clean. I wonder what has changed in the last six months to a year to cause this.

I can’t figure out why everyone has given this Staples good ratings… Every time I go here I wait forever for someone to help me and when I call I sit on hold forever! No one even answers to ask me to please hold. Bad customer service if you ask me… Wish we had more places in the area to choose from.

Every time I go to this Staples I encounter one of the rarest things in retail, one of the staff asks me if I need any help. Really, I mean EVERY SINGLE TIME. This is the best office supply store I have been to and I would definitely recommend shopping here.

I love staples:) manager is a nice, helpful guy:) and the copy center team are on it!

Finally talked with Staples Corporate. They gave me a $ 40 gift card for the 11 day delay and I am typing this new review on the new laptop. That’s more like it!

This store is my favorite for office products. The computer guys are very helpful and steered me towards a great printer that I love. Also, when they didn’t have what I needed, one of the guys was able to direct me to another place that did. That’s first class service in my book!

Having an extra computer part like a disk or a router is very handy for all. This store always has a little something. Little as in not too many choices, and something as in there is always a way to piece things together with what they have in stock

Staples print center is on the money. They had printed some menu’s we brought in from another source. We noticed there was an item missing. I went in and talked to Megan. She was so helpful fixed everything that we needed and reprinted the section that I needed in 24 hours. The price was much cheaper than I could have had done anywhere else. I have found a great print source.

This is the smallest Staples I have ever seen, but the only thing that this store is missing is some of the office furniture. Also, the small size has resulted in a level of customer service that I rarely encounter in retail. Every time I go to this Staples, one of the staff asks me if I need any help, no really, I mean every time. This is the best office supply store I have been to and I would definitely recommend shopping here.