US Post Office

One mail delivery between 27 January and 1 February. The street was plowed on 26 January and all the sidewalks were shoveled. No excuse for missing that many days because of snow.
What ever happened to that motto about neither sleet nor hale nor etc. will stop the mailman from doing his rounds?

No mail delivery Jan 25 – 29, first two days understandable. Live on well-​plowed snow emergency route, and still waiting for delivery of medicine received at station Jan. 27. Mail delivered Jan 30 was obviously one day’s worth.

This is definitely my first five-​star review of a post office. I had holiday cards I wanted to mail on New Year’s Eve and get a Dec 31 postmark. I still had cards to fill out, etc. I arrived at 4:59pm when they were sliding the closing doors shut (many post offices are not open as late as 5pm on New Year’s Eve). I was the last person admitted before they shut the doors on the service desk.
I was lucky. I got «Mei» — who was a champ. She got me all the stamps I needed — let me browse commemoratives, I kept saying I will finish my cards outside but she waited patiently working with me until 5:25pm — incredible. Some of my cards were international — more work. All of my cards happened to be oversized — more postage — who knew? (I’d self shipped a bunch with too little postage apparently).
Overall, five stars. This is one of the best post offices in Northern Virginia. Full service and longer hours than most post offices. Yes, they do need more parking — but that is only because there is real demand for a full service post office with good hours in the Northern Virginia area. This post office is much better than those in McLean or in the District of Columbia. Thank you Mei!

This post office is an example of why the term «government worker» is such a cliché. When I went to inquire about a temporary change of address I was told emphatically (and incorrectly!) that it took effect immediately upon doing it on-​line. Thank goodness I checked with my mail carrier who said it took 10 days. Here I am three weeks later with no mail, missing bills, etc and when I called to inquire I literally got a sigh and then silence. When literally 30 seconds later I asked if anyone was there (I assumed she was looking something up) I got attitude and a rude explanation for where my mail was. The only bright spot is my mail carrier Stephanie who is amazing. They have had many people retire recently and have brought on new staff– terrible. This is why you are going out of business.

Definitely a busier post office than some of the other ones I have been to.
The parking lot is small and it is always full. I really don’t know where I would park if I didn’t get lucky and find a spot.
The service here is pretty slow. I’ve been here twice and they always have only 1 or 2 people working even when the line is out the door. Things just move very slowly here.
The lady told me I can mail my package at the automated machine even if I don’t choose priority but when I got out of line and into the line for the machine, I realized that the machine would not process my package. So I had to come back and get in line again. It was really annoying. It’s just a slow place.

I refused delivery of a package that was sent to me by mistake. I posted a note on my storm door with the shipment tracking number clearly written on it. The mail carrier – who must open the storm door to deliver the mail – delivered the package anyway. I complained twice to the USPS over two weeks, and I finally got a reply from the North Arlington post office today – which said that I can’t return opened packages. Which, of course, is not what happened at all.
I think that the mail carrier didn’t want to take the package back to his truck and that the postal worker didn’t want to bother to read my complaint. In other words, both are fulfilling the stereotypes of lazy, postal workers who could care less about customer service. And, unfortunately, I’m stuck with them.

If you’re in a hurry don’t go to this one. They will delay you. They have long lines because there’s only 1sometimes if you’re lucky 2 slow Person there. I had to run and mail something on my break and after going through the long line I realized had to write address for a second, he already put me aside and started with someone with several heavy packages to be weighed. I waited but took soo long and I had to leave not being able to send a certified mail and wasted my break. I had to go to another post office afterwards to have fast and better service. Bad and slow service, bad parking.

When it comes to the post office, I have no patience for humans. Give me computers! There is absolutely nothing like the presence of a self-​service kiosk to put a smile on my face.
Actually, if there isn’t one — I’m out. Period. They eliminated the kiosk at the Washington Blvd. USPS location nearby. I’ve never been back. Why in God’s name did they do that?
This is my spot for all my USPS needs. I can even sneak in my Chihuahua after hours. We both like that.

Hey, it’s a post office. It’s just not set up for a delightful customer service experience. Long lines, limited hours and the parking is limited, which can be a pain during peak hours. I’ve always found the available services unnecessarily confusing (just what IS the difference between certified mail and registered mail?). Sometimes you get a helpful employee, but sometimes you don’t. For many of these reasons, I LOVE the self-​ship kiosk, which is open after hours. And I have to say, these folks kick it into high gear during the holidays, keeping those packages moving. All in all, I haven’t found this one to be much different than other post offices across the country.

This US Post Office has quite a few kinks to work out. As many other patrons have noted, parking is pretty bad. You can park around the corner on 22^nd Street which has ample parking. I typically do that or just bike there. If you’re willing to go at it Frogger-​style, there’s parking across the street too.
Despite getting some major renovations done (it’s much more spacious and organized), there always seem to be a staffing shortage. While the staff are always cheerful, with some knowing their customers by name, there just never seem to be enough staff to deal with the number of customers that come by. It might be a good idea to not go right before closing.
If you’re not shipping anything too complicated, like a small package going to a domestic address, best use the USPS kiosk. It can be used at all hours of the day! It prints postage and super easy to use. Best avoid the lines during business hours and use the handy dandy kiosk instead.

Parking was a nightmare, plus the line was out the door with only two people assisting folks. I stood in line for 30 minutes. My thoughts had anticipated my visit to go quick and painless which didn’t happen. A couple in the line got in an argument while standing in line too. With everything just made this very uncomfortable, and more than likely me never to return. This was on January 14 in the middle of the afternoon… no special holiday or something.
Avoid like the plague and go to the location on Washington Blvd.

Very little parking. Staff sometimes very helpful other times not.

Wonderful people work at this post office. They all go above and beyond. Today I realized I’d mailed a letter without a stamp (and it was important). I called and someone went to the mailboxes at the drive through and found my letter! That’s amazing service. I hate to hear bashing of the US Post Office. These are hard-​working and dedicated people.

I used to go to this post office as a kid 30 years ago. I looks nearly the same today; nice but tiny, with an air of great efficiency. When you drop off a package here, you have the feeling that it is in good hands. The parking lot is tiny but if we could park land yachts there in the 70s I think the SUVs of today can handle it too.

Kind and understanding comes to mind. There is a gentleman that works there all the time. He’s had some travel experience and is very helpful. He is also very knowledgeable about the post service and the world. I was impressed with the service. Come here before 5 or after lunch hours and there isn’t a wait.

This is my favorite hometown post office. The staff are much more patient and efficient than those at the Westover post office. I agree with Ann-​Ella P.‘s tips regarding crowd avoidance and parking lots. If you’re driving with someone else and there are no available parking spots, have them hover by the mailboxes while you do your mailing.

This small post office is often crowded, with long lines. As Bootsy R. noted, the parking lot is awkward to maneuver around and the situation is exacerbated at rush hour times. (Take a look at the picture above to see for yourself. The parking lot is tiny which makes pulling out/​in difficult, especially during peak times.) Avoid this location when it is about to close for the day. Many people seem to be rushing to the post office then. Other than the crowding, I’m pleased with the staff and customer service here.

This post office has a wonderfully knowledgeable and patient staff, so it gets five stars from me.
Be aware, though, the other customers are sometimes pushy and rude, starting in the parking lot.