The Cheesecake Factory

This ended up 3 stars instead of 2 because of the cheesecake. I ordered the Jamaican shrimp which was okay but a little on the bland side. The most flavorful thing on the plate was the fried plantain. My son ordered the pasta with shrimp and sausage and said it was just ok nothing special. The wife had the steak Diane and said she liked it. The star was definitely the salted caramel cheesecake. Would probably only be back just for the cheesecake.

Why are the floors so damn slippery? Its like Disney on Ice here. They should provide non-​slip shoes for all customers. Was the restaurant designed to slant slightly from the kitchen to the dining area so that all the grease and water could slowly drain out the front door? How are there not like a gagillion lawsuits for this place right now? The wait was about 20min not to bad, we sat at the bar and got a drink while we waited, drinks were ok for $ 10 a pop, the food was ok, the place just seemed dingy thou, like have they not cleaned the windows since the place fist opened? And those damn floors, i mean seriously, like really? Maybe its the servers tracking grease from the kitchen out into the fining room or maybe they’re using the same mop for the entire restaurant but c’mon man, thats unacceptable. There were like 4 managers I saw walking around, yall mean to tell me y’all are just gonna let this greasy ass floor stay this way? I thought Cheesecake Factory was supposed to be a ‘fancy restaurant’…from what I saw its more like a glorified Cheddars

I really wanted to give 5 stars but there where just a couple things that kept it @ 4 stars. I would recommend everyone trying this place out at least once.
Started with some Diablo Shrimp for an appetizer. Was just ok. Nothing spicy or special. Also had a Caribbean Cooler which was very tasty but surprised me by having a liquidy milkshake consistency.
Meal wise I had the Louisiana Chicken Pasta. EXCELLENT !! The spicy New Orleans Sauce made the dish. Parmesean Crusted Chicken strips on top paired nicely.
Cheesecake wise I wanted pretty much all the flavors but settled on Salted Caramel. Caramel cheesecake with Caramel Mousse on top of a Blonde Brownie. It was good even though I regretted my choice afterwards. Tiramisu, I got you next.
Thus place is MAD expensive but it’s worth indulging yourself at least once.

Cheese cake factory, oh how you failed me. I’ve been coming to this location for about 6 years. Everything was great until last night. Me and my date had gotten terrible poisoning. We ordered the Smoked House burger and the Skinnylicious soft tacos. For dessert, we got the wonderful strawberry short cake. Everything tasted fine, but for some reason we were throwing up and hugging the restroom after our dinner? That’s okay, at least their service was excellent.

Excellent! It has been a long time since I’ve been to a Cheesecake Factory. I was a little nervous to eat the food after reading some of the reviews. However, this was such a great experience from start to finish!
I started out with the Strawberry Creamsicle (spiked milk shake) and the Portabella, Avocado, and Zuchinni fries. Man, where to begin… everything about it was so good. The avocado was my absolute favorite. especially with the amazing garlic aioli dipping sauce! The Strawberry Creamsicle was perfect. like a sweet strawberry shake with a strong hint of liquor.
For my meal I had the avocado egg rolls with the Tamarind –Cashew dipping sauce (Oh My Good!!) the egg rolls were missing well everything listed but the avocado (cilantro, onion, tomato)…still good enough not to be disappointed in them!
Last but not least… the cheesecake! Mango Key Lime Pie Cheesecake… it might be winter time, but it reminds me of summer! Sweet and tangy with a coconut macaroon crust. So so good! I will 10 000% be coming back to try the many many options on the menu!

It was pretty good and very short wait on a Saturday, but the Southlake location is much better. This was the first time my portion was kinda on the skimpy side and the flavoring was meh. Overall it is the Cheesecake Factory and the Macadamia Cheesecake was really really good!

Updating: husband got food posioning twice here in less than 2 weeks. Called to discuss it with the manager, naming specific dishes, dates, and times. Was told I would get a call back after talking to other managers and staff to see if he could locate the problem. Never heard back. So… I guess we’ll stop eating at this location for multiple reasons.

My experience at this location was the worst ever! I will probably never go back to this particular location. My wife and I came for a birthday dinner and the waitress was horrible. From the start, you could tell that she was very rushed. She literally ran to the table and without saying hello, stated what do you want to drink? I first thought to myself, she is rushed it’s okay due to it being packed. However, when we asked for another loaf of bread we were told we have to finish the bread on our table before she will bring another one. I have never heard of such, especially when you are paying for the meal. The whole experience was rushed and a disappointment, we frequently visit the Frisco, Texas location and it is superb compared to this one. I don’t recommend this location, it is overly crowded, waitstaff rushed and rude, and you will be told how to order and spend your money.

My friend put it perfectly: «This is called the Cheesecake Factory, not the Burger Factory.» It could not have been more spot on because everything besides the cheesecake was dry, tasteless, and overall hard to eat.
We came here for my friend’s birthday Monday night, and although it wasn’t busy, the service was very slow. When we finally got our bread, it was moist and just the perfect amount of crunch without being hard. But everything went downhill from there. Our orders were taken, and we waited for nearly 30 minutes. We asked her for more bread, and she seemed annoyed. When she brought out the second batch, it was stale and nearly impossible to chew.
I ordered the Macaroni and Cheese Burger since my friend raved about it, which I still don’t understand why. They claim it to be one of their «Glamburgers» but it’s far from glam. I ordered it medium, it came out burnt. By this time, I just didn’t even want to complain anymore. The patty was dry (shocker), macaroni was flavorless, and the bun added nothing to the burger except extra carbs.
Of course we had to order cheesecake, so we got their Ultimate Red Velvet. Delicious! Only reason why I’m giving this 2 stars and not 1. But besides that, there was no saving grace to a somewhat mediocre dinner.

We went to cheesecake factory to celebrate my Bro n law birthday! We had a blast! Enjoying family and friends! Red velvet cheesecake is to die for!

Worse experience last night, the waitress was slow and took care of others before she even tried to help us. Appetizers were cold, food was bland, no flavor what so ever. Our waitress boxed everyone else’s leftovers but when it came to us, she gave us boxes to do it ourselves. Management saw what she did and took care of us! Not sure I will be going to this location again. This place seems to be going down hill everytime I go. Next time I will go out of my way and drive to Southlake for better service!

The family comes here every time we drive up for Six Flags from Tyler. It’s great every time. The salmon is delicious and the cheesecake is spectacular. My daughter got the kids bow tie pasta and she loved it. Orange chicken is great, chicken and biscuits are wonderful too. Not one of us has ever eaten anything we didn’t love here. We will keep coming back. The service is wonderful. Kelvin is an awesome server. Salted caramel cheesecake and original are both great. Slices are big and can be shared with 2 to 3 people. Meals are generous servings as well. Tiramisu (not the cheesecake one) was dreamy and elegant. Coffee is good too. Bathrooms are clean. 5 stars! We had 5 guests this visit so one child pasta and four entrees, 2 desserts was $ 102 before tip. I don’t think that was too much at all.

The fried meatballs were delicious. This is a great appetizer.
The beer was fresh and cold as it should be.
My friends entrée looked fine.
My entrée arrived, it looked delicious but their was huge grasshopper in there.
I am mortified that the manager did not come to my table to acknowledge this error on their part until we asked for the check. I am very upset because he was very un-​professional and tried to crack a joke, stating how beautiful the day was and that is why there was a grasshopper in my food. He stated the doors had and windows had been open and it crept in. It was never a laughing matter. At that point I mentioned to him we taken photos of the grasshopper and he still did not seek to fix the issue.
I will never return to The Cheesecake Factory.

Very pleasant experience. Even though place was crowded we were seated in about 10 mins. Friendly waitress. The food was amazing! No complaints! :-))

So I ordered the white chocolate raspberry cheesecake to go. Got home and opened up my box and it was covered with tons of whipped cream to the point where I couldn’t even see my cheesecake. I wiped it all to the side to see that this cheesecake was significantly smaller than usual. I didn’t really think too much of it then. But I stuck a fork in it to find out than there was no bottom to it… Where was the chocolate cookie crust it’s suppose to have? Did they eat it? I’ve been here a number of times and never had this problem. This was my first time ordering to go though. Does this usually happen with to go orders?
Regardless, the cake was exceptional. I’ll be checking if they’ve eaten part of my cake next time though…
Trolls.

Precursor: customer service kinda sucks on Sundays during brunch (understatement).
Now that I gave you the «veggies», the dessert part of the review is this place’s awesome happy hour. SIT AT THE BAR! There is a crazy yummy burger that they serve only during happy hour for only $ 5 and it’s super delicious. They also have specialty cocktails for like 5 or 6 dollars as well. Happy hour is from 4 – 6 and M-​Thursday (maybe friday too). The only kicker is that you basically have to go to the mall to go here since it’s connected, but it’s totally worth it.

Came here purely for the cheesecake, as it was National Cheesecake Day — any slice half price. We had a slice of the kuala and banana cheesecake. Both were good. Our receipt came with a $ 10 e-​gift card if you do a survey, we’ll probably be back to try the food, I hear everything is made from scratch.

This is gonna be a short one, because come on it’s Cheesecake Factory.
So when we arrived around dinner time the place was completely packed. Like, wall-​to-​wall people standing. UTA students had just graduated so it made sense, but talk about frustrating. Expecting to walk up and be told there would be a 45 minute wait we prepared ourselves to think of an alternative. The hostess said it would only be *15* minutes and we definitely had our doubts.
But lo and behold, we were seated in 15 minutes! Our server was very nice, clearly overwhelmed by the people, but she knew we were in a hurry and was completely on board. She brought us drinks quickly, brought us bread quickly, and of course our food as well. It just went surprisingly smooth and I want to commend the entire staff on handling the craziness so well!

The service is usually pretty slow here so don’t come if you’re in a hurry.
We always order the firecracker salmon. The wrapper is crunchy and the salmon inside is cooked but not too dry. The sauce is almost like a sweet chili sauce. I take my spoon and drizzle it on the roll. I really like the cabbage it comes with because it’s softened in the sauce and has a dressing but I couldn’t really tell what that was. I just mix everything together.
I always order either pasta da Vinci or miso salmon. Today was pasta. It’s my faaaaaavorite. I love the button and shiitake mushrooms, onions, and even the chicken is moist and flavorful. The sauce is buttery, creamy and sweet, but not too sweet. I have a friend who usually orders extra sauce on the side and throws more in there! It’s awesome. I do crave this pasta dish. It’s hard to order something else when I’m there.

OMGoodness. The server was nice, but the service was terrible. After 45 mins of waiting for our food, 3 staff members came to ask how we were doing. Our reply was consistent each time… ‘hungry’, we replied in unison. How did they think we were doing?
Finally, once the food came, I was told that the salad dressing I requested off the menu was one they did not offer. What? Once I showed the server the dressing listed on the menu, she then explained to me how I could just make it myself if they brought me some vinaigrette and lemons. Again, what?
Fast forward. My appetizer finally came out after we finished our entrées. Our server admitted remembering my appetizer order, but not realizing that I wanted it BEFORE (NOT AFTER) my main course. Third time, say it with me now, what?
After ordering cheesecake, the manager was nice enough to comp the appetizer and dessert. Great move. Too bad we had to make a special request for that CONCESSION, and it wasn’t offered willingly.
The food was pretty good (not wonderful), but the service was bad enough to keep me away from the CF for a couple years, unless I had a compelling reason to go again.

Ahi Tuna. Banana Cream Cheesecake. ;-)