Harris Teeter

I hate to complain and leave one star reviews, especially over a SANDWICH, but this has got me pretty upset. I’m a regular here. Work right down the street and walk here for lunch, mainly sandwiches almost every day. I’ve always had ok service until today. I usually get Chipotle sauce on my sandwiches which usually tastes amazing. Today i got the same order with Mayo and somehow ended up with a strong horseradish type taste that literally made my eyes and nose burn (usually the effect of horseradish). I took my sandwich back and thought they put horseradish by accident instead of the mayo. No problem, they exchanged it. Unfortunately, It was the chipotle sauce they put in the wrong container so I went back again to exchange it one last time. I spoke to Salem i believe a Manager at the Deli and he literally told me «Don’t come back here any more to exchange the sandwich.» In front of other people too. I should’ve cursed him out for saying that to me. I kept my cool and let him know. «Look. It’s not the Mayo it’s the Chipotle sauce. «He relies, «I don’t care, I will make your sandwich for the last time exactly how you like it.» He wasn’t listening to me. I was trying to help him before 20−30+ people came back upset on wondering why the chipotle sauce made people cry from strong horseradish taste. He then said ill show you the bag it came in, do you want to taste? I said sure. Tried it, and it was perfect. I simply told him that sauce in the container is not chipotle sauce. I told him to taste or smell it. He finally got it through his head to throw it out after he smelt it. Heyyy what do you know, I’m NOT crazy. All in all this was poorly handled. Customer service needs a lot of work. This wasn’t my first bad experience here. This is just the most upsetting one. I really hope Harris Teeter takes proper action on this.

Usually I have good experiences at this location but last night one of the cashiers was so rude to me! She rushed me, didn’t offer to bag my items and didn’t ask me if I have a Vic card! She didn’t even smile, say good evening or bye! Nothing! For what they charge us, they should be showering us with compliments! Will not go there as much any longer.

We don’t have Harris Teeter on the West coast, so it was pretty interesting to see what grocery shops looked like out here. There was ample parking and it is open ²⁴⁄₇! I didn’t have a chance to check out any of the meats or produce here, but I was kind of sad at how limited they are with certain items such as chips or even contact solution. This store was 2 stories which was cool. The staff seemed pretty friendly. They also do have a club card like Safeway in which you receive discounts purchasing certain items. The location couldn’t have been more perfect as it is located walking distance to where I was staying. What was absolutely interesting was the free cookies they had at the entrance and exit of the store. I didn’t try them, so I can’t really review on how it tasted but I thought that was a pretty cool concept! I guess I miss my Safeways though :(

We all know by now just how expensive Harris Teeter can be compared to Giant. This is the closest location to be, but it is small. It’s two levels with a parking garage and doesn’t have all of the in-​house meat products that the location in Pentagon Row makes. Also, the produce section can be a little lacking and they often run out of grass-​fed and organic meat.
The perks include an in-​house deli, sushi, salad bar and the location is right across from Busboys and Poet.

The layout is all wrong. No one wants to shop two stories with a grocery cart. I much prefer my neighborhood South Glebe location, only 5 – 10 minutes away.

Only giving this store one star because the people that work there are SUPER nice.
However, if you want good produce do not go here. You will have to shift through a ton of moldy fruits and vegetables to get to something that is halfway decent and it will still be bruised and look like it was dropped a bunch of times.
A store employee even came over to me when I was trying to find strawberries that weren’t moldy and he tried to help me find some, we couldn’t find ANY. I left without any fruit because blueberries, raspberries, everything had fuzz on it. It’s a shame because we live in the apartments right in Shirlington and we were excited to be walking distance to a grocery store but we end up going out of Shirlington to get better quality stuff.

As a chain, Harris Teeter has some excellent stores. This is NOT one of them. As Gibbet T stated, this store doesn’t want to exist, at least that’s the feeling you get from store management. The stock is not well maintained and personnel are not particularly accommodating. I asked if I they could sell me one rotisserie chicken leg quarter instead of the two that were in the package. They told me it was company policy to only sell single portions in the morning and I was there at 3PM! What company would have a policy to be so unaccommodating? It just takes a little effort to put each chicken leg in a separate container and label it accordingly but management doesn’t believe employees should be forced to exert any effort here. What a pity as this store has great potential but just substandard management. Oh well, there are plenty of other markets competing for my business.

My three stars are actually the dispassionate mathematical result of rounding up my 2.79 star review.
This is a Harris Teeter that doesn’t even want to exist. It has wished it was dead since the day it was born. It seems small and unhappy. Yet somehow it manages to have things that average people need.
Ok wait. I’ve been a virtual outsider since day one, so I might not actually know what average people need. Then again, doesn’t my life get factored in to the rest of humanity to contribute to that average? Yes it does. Beer, a soggy bagel and a turkey wrap now have been added to the pile of data waiting to be divided into a questionable average.
Don’t go to this store unless you want to run into people like me who will stare at you, or people who smell like grapefruit and asparagus.

Harris Teeter is always expensive. I used to live in laurel and when they opened up a brand new one I was excited.
Moved to Virginia and this location is disappointing. It’s two levels and fairly small. Not enough space in the produce area for cart traffic.
There is free parking in the garage and a salad bar.
But again, super expensive. I continued going to my old location because it was so much larger with a huge cheese selection, sushi and salad car. Clean! I never go to this location unless I just happen to have to.

This Harris Teeter stands alone with a hardworking, genuine and kind employee named Shay. I frequent this grocery store and when Shay is working she makes sure all lanes are open, customers are accommodated and still makes time to speak. I have never been in this Harris Teeter when she wasn’t smiling and ready to help. Although the space can be difficult to maneuver for grocery shopping, the kind employees, like Jaqueline, make it worthwhile.

Stopped by HT after a full night in Shirlington to pick up a few items.
This is one of the smaller HT’s in the area, but it has everything, two floors, so there’s quite a lot upstairs. I believe most of the non-​food items are upstairs.
Service was polite and friendly.
Only bummer, the entrance I came into, was closed by the time I was finished my shopping. So, I had to leave my cart and bags at the opposite entrance, get my car and drive all the way around to the other side and try to figure out how to get into the parking garage. Sorta odd set up if you’re not accustomed to this.

I’m generally a fan of Harris Teeter stores, but the one in Shirlington is extremely confusing to navigate and the layout doesn’t make much sense. My boyfriend and I visited to get groceries and emergency supplies, in case the snowstorm became worse than predicted, while we were in the Shirlington area for lunch.
This store is very strangely laid out. The produce section is disjointed, the aisles are cramped, there are two checkout areas across the store from each other, some of the alcohol is downstairs but the wine is all upstairs. Oh, and where was the bakery and the salad bar /​sushi stand that is such a signature aspect of Harris Teeter?
Some positives:
–Decent service (even though we checked out ourselves)
–they have a wine expert station near their wine section on the second floor! Cool!
Overall, a rather confusing place and I think I still prefer the one in Pentagon City.

I enjoy this place… I have finally got to know the store.
Still kind of difficult to go upstairs for a few things but I can deal with that, the people are always nice and helpful but the size of the store can make it tight to shop.
Go on off days and sometimes the parking is difficult and the people trying to parking make me insane! yeah blowing the horn helps…

For me, this is more of a convenience store than a grocery store. This place is good if you have a couple items in mind and you can just walk in and buy them and walk out. If you’e gonna be browsing through the aisles for your family’s groceries, you should probably go somewhere else. Their fried chicken is amazing. That’s basically the only reason i come in for. It’s way better than KFC/​popeys/​whatver and it’s only $ 4.99 a tub if you’re a member! WHAT A STEAL! :D

Everytime i buy from harris teeters deli meat department i get diaherra! Terrible! In addition, their produce spoils in 2 – 3 days! Harris Teether must have terrible suppliers, all their food is old! Although i live next door to harris teether in shirlington village i travel to Whole Foods where their food is always fresh! Its a shame Harris Teether has terrible tasting and very expired food!

The deli employees are ridiculous. When a customer approaches, it is not a proper greeting to say, «You need somethin’?» Also, I wouldn’t have to repeat my simple order if the deli clerks would focus on what I am requesting, rather than carrying on their conversation in the middle of an order.
But, wait… it gets better…
Today was the third time a cashier has attempted to bag my cilantro on the bottom of a bag. That kind of utter ignorance is appalling. Even if the proper handling of fragile produce is part of the Harris Teeter training program, do people really need to be told NOT to place something more delicate than eggs at the bottom of a bag? Also, this is the same store where a cashier crushed my dill plant under other groceries. I guess you can’t fix stupid, but you could be a bit more selective in your hiring process.
Get it together.

Whoever thought having a supermarket on two levels was a good idea pulled off the biggest scam. Unless this place is your go-​to supermarket because you live right in Shrlington this is just not a friendly supermarket, as far as navigating it. Want to go pick up some water to go with the juice boxes you got? Gotta head upstairs. Making pasta and need some olive oil? Yep, hit the stairs. It’s like the developers knew this spot was too small to fit a regular store there, but crammed one in in anyway.
And I’m sorry, when I’m trying to check out of the store with just milk, eggs, bananas, a frozen dinner entrée a somewhat eager look of leaving, I don’t want my check out person holding me up, saying she’s never seen an item before and start asking me questions about it, I gots to go.
This place is not better than the Giant down on S. Glebe, and the new Safeway coming on King St. will definitely eat into their business.
Extra star for their parking spaces to go have dinner in Shirlington.

Pros:
–Lots of check out lanes that are actaully open during the evening rush makes for a quick check out process
–Cashiers are very friendly
–Store employees are readily available and happy to check the stock in the back
Cons:
–Twice over the last month they’ve been out of a certain fresh herb (once I had to settle for the organic green onions, and once I had to go without basil)
–The produce section isn’t laid out very well so I find myself wandering around trying to find things
–I get that the store is a weird shape and pretty small, but more/​better signage about where to find things would be helpful
–Hardly any dairy-​free options. Earth Balance buttery spread seems pretty standard at most other grocery stores now
–My usual shopping trip here is more expensive than at TJs or Giant. Haven’t figured out if it’s the produce or other yet, but in general it’s more expensive.

Way better than Giant. Much cleaner and more variety. Plus, they have free food samples. Quick check outs and just a more comfortable grocery store shopping experience than Giant. I think the people who shop here are nicer too.
Only con is that it’s a bit on the pricey side. Still worth it though.

I am pretty sure this is the closest grocery from my uncles house, so I remember being here a few times.
Nestled inside a brick complex with other shopping and condos, this is definitely an interesting setup.
Park in a garage, and also notice this is a 2 story shopping center… So the elevator is required if using a cart. Also note, the pharmacy is upstairs as well…
As you can tell, space is limited, so that also means product is somewhat limited too, however, I am sure they have lots of back stock on items.
We were able to get some fresh tilapia that cooked like a champ so that was a plus, however the guy selling it to me seemed annoyed for some reason– guess he wasn’t used to people being friendly? Oh well…
Other than that, look out for narrow lanes, but people are usually good about not taking up too much space.
It’s a nice grocery store, just make sure you plan your visit, or you will spend a lot of time finding your way around…
Oh yea, look out for stray carts in the lot, seen a few hit some cars=not pretty…
Also, up front, there is a CC accepted Seattle’s Best Coffee vending machine– that I have not seen before, however it was out of order at the time.