FrozenYo

Visited here twice– went to get my free froyo with my loyalty card last week and the place CLOSED it’s doors without any warning. This company is obviously going out of business which is very unfortunate.

Great variety of toppings. Right now, the vanilla custard flavor yogurt is awesome. Love the Zombie coffee. Wish there were more seating though.

Quickie for a quickie, I stopped in for one and thought I’d write one after seeing some of the one-​stars. As others have said, this FrozenYo is clean, flavors fine, nothing to turn me off.
Customer service was friendly and helpful, giving me a discount card in response to their being out of a flavor I had wanted. That’s aces in any book, where otherwise you’d just coldly be told: we ran out of that item, tbss.
Your standard froyo joint, nothing to rave about, but a finefine treat.

WOW. The ice cream or FrozenYo was so smooth and creamy. There were so many flavors and many of them said fat free, but I wasn’t sure would it be good. Was I ever wrong, the Frozen Yo was very creamy and delicious. I tried Vanilla, Coconut and PB which were all delicious!
The place it kept very clean and staff were friendly (5 Stars).
I would give it 4.5 Stars, my only downside was that it was pricey. It was very delicous though, and most likely I will be coming back in the near future when my craving kicks in during work.
I did not try any toppings but they did look yummy.

Conveniently located next to a metro, and a good place to sit back and chill with friends, but the staff could be better trained.
One of the machines I attempted to get yogurt from actually just sprayed out liquid all over me… So I took the cup to the cashier and she just looked at me like It wasn’t her fault… After I told her what happened, she just said… «uhh, you can get a new cup.» I’m a froyo pro, and I just thought that she could have just gone over to the bad machine to put a note on it — nope, she just stood there and let customer after customer just get sprayed with coconutfroyo.
Besides the bad machine, the froyo was decent. Not great, but since the staff was pretty lackadaisical, they also didn’t care that we hung out there for a few hours.

Half decent toppings but the quality of yogurt is nothing special. If that were my only comment, I would have given it three stars.
Customer service is pretty poor and turns people away. I had been there three times before and had been offered a military discount by the cashier. On the fourth occasion, the cashier rudely said that it never existed and indirectly accused me of lying to her. I was pretty disappointed with the service.

Quick, easy, and clean. They have lots of good no-​sugar or no-​fat (or 98% fat free) flavors. The toppings bar is usually well stocked and very rarely ever messy. Staff is generally nice.
Convenient and tasty. What more could you want?

I love FrozenYo and will always support it, I had just one problem yesterday with this location and that was that the machines were not working well. The yogurts were melty yesterday and messy, my friend got yogurt on her jeans. FrozenYo should def get some sample cups it would be awesome, as always good yogurt selection and fair prices as well as awesome promotions and very clean!

No bells, no whistles, but the lady behind the register was nice enough and the froyo was cold and sweet. And hey, what more do you need?
FrozenYo ranks kind of far behind some of my other favorite frozen yogurt places in Northern VA — YogiBerry and PistachYo being up near the top! — as unfortunately there’s not too much that sets this place apart or makes it particularly special, but the location is pretty convenient if you’re working or spending time in Rosslyn!
They also do a free coffee promotion on Mondays, so definitely something to take advantage of if you’re in the area!

Coffee is very good and inexpensive. Place is quiet and clean, not full of jerks like everywhere else in Rosslyn. I have not had the yogurt.

I had developed an unwarranted aversion to all Frozen-​Yo stores after an upset stomach from another location and ranked Sweetgreen the king of froyo. Upon walking by this place after a boozy happy hour at Piola, I decided to give it a second chance. The nice woman working there was super helpful with plenty of recommendations for flavor/​topping combos. She even let me try a few flavors and apologized for the lack of fruit toppings. In the end, the free hot fudge really won me over. let’s face it, fro-​yo really isn’t healthy at all, so add some more hot fudge!!! I recommend the tart original flavor… not too sweet but quite tangy.

Toasted marshmallow froyo with marshmallows, waffle cone pieces, and hot fudge… You be like damn, i got myself a smore, and people will be eating there lesser dessert asking you for bites

Let me first say that I was very excited for this location to open. However, I’ve been three times and have left feeling disappointed each. For one, it appears the yogurt machines are kept a degree or two below what is conventional. It already seems partially melted upon dispensing, and after mere minutes you are left with a milky soup. Second, no mochi. Last time I visited, they told me they would get it soon. Today, they have «run out and still need to place a new order.» Unfortunate, but certainly not a deal breaker. The final straw: today I bring my yogurts to the register, gift card in hand, only to be told, «we don’t take gift cards here.» Every other location does, yes. Rosslyn? Nope. A sign on the door or something to notify customers of this before they dispense the yogurt would be just lovely.
I say skip out in this and walk seven minutes up Wilson to Iceberry. Or better yet, go to Pinkberry or Red Mango in Clarendon.

bottle of Deer Park water 29 cents. wow! And yuummy frozen yougurt.

Much needed in the Rosslyn area and provides a great alternative to the McDonald’s desserts across the street.
Nothing special about this place compared to other Froyo franchises (not a bad thing) but it did take them about 3 weeks to finally get mochi as one of their toppings. I asked them and they promised it would happen and it did, so I’m happy about that. I do feel like they have slightly less selections of flavors compared to other yogurt places but I don’t mind since I just get the vanilla/​chocolate swirl. I always love the free hot fudge and caramel along with the $ 0.29 water bottle. That’s a win-​win and definitely a competitive advantage over other yogurt establishments.
Now, if only more restaurants would pop-​up in the area…

It definitely does not makes sense for someone to give a one-​star review.
Seriously, cleanest place ever.
I heard a man actually thanking the workers for providing such a clean place for him to work at.
They dont have seperate tasting cups but you use the regular cup for tasting, toss it away, and get a new regular cup for your actual fro yo.
16 different flavors to choose from. SO MANY fresh toppings.
The students who work there are extremely friendly, and they are just non-​stop cleaning, restocking, smiling, and hard-​working.
I enjoyed this place. Must go if you are in the rosslyn metro area.

It is okay. Nothing special as it is more of the standard fro-​yo place. The one thing that I always prefer is more of a real «fro-​yo» flavor. I like it to have the yogurt taste, hint the name «fro-​yo». Very rarely do I find a fro-​yo place that has the taste of yogurt. Service is fine and the selection of flavors and toppings are plentiful.
I prefer a yogurt taste and this place does not have it.

Wow, that one-​star review is COMPLETELY UNFAIR. This is your run of the mill froyo place, and while nothing stands out as super special it’s certainly not a one-​star location.
THE GOOD: Big selection of froyo, clean and futuristic décor, friendly employees and plenty of fresh toppings. I got a mix of cheesecake, cookies n’ cream, and vanilla flavors. Lots of places to sit at the window!
THE DRAWBACKS: they need to get some sample cups! I asked for one and they gave me a plastic spoon. Not a huge issue though!
THE BOTTOM LINE: This is nothing you’ve never seen before, just a snappy little froyo place! Great for those small indulgences.
I seriously thought about giving Frozen Yo five stars just to even out that obnoxious one-​star review. This place is VERY CLEAN, NEW, and has a DECENT TO AWESOME SELECTION OF FLAVORS. If you’re in the neighborhood, it’s a respectable choice!

Such friendly service!

This location just opened on Wednesday, June 19^th, 2013 (according to the associate I spoke with), after much delay and anticipation. It was a disaster.
Pros: toppings bar was fresh, 16 diff flavors of self serve froyo, clean, sitting area with window view for good people watching
Cons: everything else-​will explain below.
Quality wise, the froyo is ok, not great but not horrible. Customer service, during their first few days, has been horrible. Every other place I’ve been to, when you ask for a sample or sampling cups, they are readily available. Here, however, the associates (mind you there are like 10 of them running around as if they were chickens with their heads cut off, completely clueless) give you different answers or did not know. One told me to grab a regular froyo cup and put samples in the cup and sample from there with a spoon, kind of like a freebie, pump all the froyo you want, try it and then toss out or walk out. Another one, whom I found with several mini paper cups, told me that I could not take one of her cups b/​c she needed to fill them up to serve to people. Hello, I am trying to try a sample, I am one of those people you’re trying to serve samples to!
My friend, tried to get a parfait to no avail. It took THREE associates for her to finally find out that a parfait cup was meant for their fresh yogurt (which was NO longer on the toppings bar b/​c they took it off the ‘menu’ but did not get rid of the cups out front), not with froyo and fruit layered like she had assumed and done. Their responses were unprofressional and its clear they need a lot of training still. I feel bad for the associates and the owners, all of whom seem to not be familiar with any of the froyo shops around the area.
If you work in Rosslyn and were desperate for some frozen delight this summer like my friend and I were, I’m forewarning you to wait a few weeks for them to adjust or go at a non-​peak time.
(Note: if you’ve seen any of my reviews, I don’t really give out 1-​stars and my reviews are detailed and justified.)