Chili’s

I’ll never choose to go to this location. I’ve never been a fan of the ‘kiosk’. Like we need more distractions from talking to our family/​friends. Geesh. Plus, once you get your food, you never see your server again.
After arriving at this location the hostess looked up at us (me with two young children) and she asked «wanna sit at the bar (not a table around the bar, but the actual bar #tacky) she reassured me that there were menus…
After politely saying ‘um, no thanks you. We can sit at a table…’ She rolled her eyes like I just wrecked her day. She put us at a random table and left.
15 minutes later a random server asked if we had been helped, assuming she was going to take care of us if we hadn’t answered, calmly, ‘no we have not’ even gave a gracious smile indicating I wasn’t going to become an irate costumer. She made a «groaning» noise and huffed and puffed away. super awkward!
We waited another 5 or 7 minutes and another person came up and asked us if we had been helped. Again I replied that we had not. She said she would help us but made every attempt to make it sound like she was going so completely out of her ways help us.
We ordered, waited about 25 minutes and got our food. Mine was wrong– but I didn’t even bother sending it back.
I tried paying with the kiosk and ended up paying cash to get out of there faster. I never saw the ‘out of her way server’ again. I gave the $$ to a random server with our ticket.
#goodgrief
I shared with a few friends afterwards and they said this location has the worst service.

I came into this Chilis tonight for my birthday and was extremely excited to be at my favorite restaurant to get sweet potato fries, only to find out they are no longer serving them. I personally think this was a horrible decision by the Brinker company and they need to be back on the menu or at least give people a heads up when taking items off the menu. I was extremely disappointed and this ruined my experience. My favorite restaurant that served sweet potato fries «like no place else» is no longer that special restaurant where I know I get can get just what I want. Please bring this item back.