AT&T

Arlington, Estados Unidos

3

Fechado agora

16 avaliações

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Telefone
+1 703-414-3565
Site:
ad.atdmt.com
Endereço:
1100 South Hayes Street Space #W04b, Arlington, VA, 22202
Pentagon City
Paradas e estações próximas de transporte público:
350 mPentagon City
700 mPentagon
1.1 kmCrystal City
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Estacionamento
Estacionamento
Estacionamento para bicicletas
Sim

Hoje

Hoje 11:00 – 18:00
Fechado agora
Horário local (Arlington) 01:18 domingo, 29 de junho de 2025

Horário de funcionamento

segunda-feira 10:00 – 21:30
terça-feira 10:00 – 21:30
quarta-feira 10:00 – 21:30
quinta-feira 10:00 – 21:30
sexta-feira 10:00 – 21:30
sábado 10:00 – 21:30
domingo 11:00 – 18:00

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16 avaliações para AT&T

Não exige registro
Classificação do local: 1
Arlington, VA
Went in. I’m an exceedingly polite guy. Nobody greeted me, so I walk up to this guy named Shu or Chu, and he was not happy answering my questions. Gave me vague info on pricing, didn’t want to show me anything. He was hunched over one of the displays, not doing a thing when I walked up. Oh well, AT & T will not be my provider of choice and he will be the main reason.
Classificação do local: 1
Arlington, VA
Be aware! Employees at this place will trick you into purchasing equipment and services without disclosing the whole information. You’ll be surprised by the high phone bill you get. Liars!!!
Classificação do local: 1
Arlington, VA
Waited 10 – 15 minutes in the store. No one greeted me or even acknowledged me. There were employees who appeared to be available to help customers– one did approach a customer, but it was someone who came in after me. I walked out.
Classificação do local: 5
Alexandria, VA
I had a great experience at this AT&T store. My iPhone died while I was driving to DC right before a New Year’s trip. I called the store (right before closing time!) and told them I was headed to DC and would be leaving for a trip the next day and trying to get a replacement phone. The sales associates were very courteous and within 10 minutes of arriving I had my new phone and was on my way! Thank you!
Classificação do local: 4
Washington, DC
Ken was great. I appreciated his assistance a lot. The store was so-​so, but with the right associate, you can do well here. The first employee we spoke to (who was working behind a register) simply pointed away and said «Ken will help you» as she looked away. Glad I didn’t get her!
Classificação do local: 5
Arlington, VA
Excellent customer service from Anita at the ATT store. Such a tremendous help to us.
Classificação do local: 1
Arlington, VA
Worst service and arrogant representatives and store manager. They provided wrong services and wrong information which turned out that I had to wait for more than a week and stop by the store for three times. The second time I was there, they said they need to see my original paperwork because they couldn’t pull data from their system. That is ridiculous! Why they charge so much money but their system and services are so messy? No one said sorry. Their excuse is that you cannot expect us to know everything. That is so unbelievable. All I want to do now is terminate my service so that I don’t have to deal with these people anymore.
Classificação do local: 5
Alexandria, VA
Amazing experience. Stood in line for about 50 minutes for the iPhone 6 (Sunday after the release). Not only did the staff ensure we went in the store in order of arrival (I hate people who cut in line!!!), he also went in and got us granola bars since it was early in the morning. Then I got in and my salesman was Da Bomb!!! Not only was he helpful but he was patient, knowledgeable, and very very nice. I highly recommend this store.
Classificação do local: 1
Arlington, VA
Went into upgrade 2 phones, didn’t realize needed to sign in, walked by associate who was playing games. Picked phones out (15 minutes of searching), Found someone to assist, we were told we now had to wait in line, manager had gone home for the day, called him, he didn’t care. Horrible customer service, will never return!
Classificação do local: 1
Washington, DC
Probably the worst representatives of AT&T company. I called ahead to see if they had a phone I was looking for. Steward said they had few left and he will hold one for me, asked my name. I said I’ll be there in 30 minutes. I get there to find out that they didn’t even had that phone in stock. So the he just lied to me just for me to drive all feh way to their store. Never again coming to this location, not renewing my 2-​year contract either. Unbelievable!!!
Classificação do local: 1
Arlington, VA
Worst customer service ever. Find another store if you can!
Classificação do local: 5
Arlington, VA
Very helpful service. Ask for Khoi.
Classificação do local: 5
Woodbridge, VA
Ditto on other reviewers experience of EXCELLENT customer service. I brought my phone in with battery issues and they were like «Oh, we can order you a replacement battery.» And they put in my order right there (no cost because my phone is less than 2 years old). I also mentioned my charger cord was broken and they gave me a new one! They were able to let me know when I am eligible for a phone upgrade. I will definitely return here to get it!
Classificação do local: 5
Washington, DC
I am the last person on earth to have finally gotten an iPhone. Bhuv was fantastic in helping me with selecting a plan, etc. Very patient and wonderful customer service. Go see Bhuv with all your cell phone needs!
Classificação do local: 4
Washington D.C., DC
After being frustrated at the sucky Apple store, I went to AT&T to get an upgraded phone. My customer service rep was amazing, was patient with me, answered all of my questions and helped me get a new phone which I love. If you go, ask for Real (pronounced Ree-​al). He was great. Thanks also for staying past your time to help me out!
Classificação do local: 3
Alexandria, VA
Running errands in the mall today and decided to drop in here to ask a few questions about adding a phone to my plan.
Staff was exceptionally helpful, no pressure, answered my questions and no attempts at upsell for services. They listened to my questions, and provided me the information I needed including options to save money by pointing out services I didn’t need. They even reviewed my current usage patterns to make sure I was getting the best value I could.
Very nice in this day in age to just walk in, not have to wait in line, and just get the answers I wanted without running a gauntlet of «.no, I’m not interested in that…».