Jameson Suites

Went down to the front desk to ask for towels in the morning and was told I would have to wait a few hours. How can a hotel not have readily available towels for their guests? I then asked the woman at the lobby to contact housekeeping and was told they did have any either.

For Arlington Heights, I was very impressed. It was very clean. The front desk was very nice and professional. It was quiet and secure. It was also inexpensive and provided what you want most from a hotel, a good night’s sleep. I’ll stay there again!

If you’ve ever had the urge to visit a third world country, you can get the experience right here in the states — stay at the Jameson Suites. The entire hotel smells of cigarette smoke. The closet was an exposed pole, but that’s OK because there are only two hangers. The thermostat has two settings — arctic and equatorial. They do provide a wake-​up call in the morning; that is if the phones in your room worked. Mine didn’t and couldn’t be fixed. No movies on the TV, but that’s OK, because it only worked sporadically anyway. And with a lovely orange hue on every channel. The carpet is very clammy and nearly every surface feels sticky and unclean.

Stayed here for a couple of nights. Continental breakfast is average, and location is poor if you’re planning to visit the Chicago area. Complimentary shuttle to the airport only applies if you’re flying out, otherwise you’ll have to take a cab or the 606 Eastbound PACE bus. Complimentary shuttle within 5 mile radius of the hotel is provided as long as you schedule it ahead of time at the front desk. After a late night out at Downtown Chicago, I phoned in to get pick up by the shuttle at the airport at around 10:20 pm. Front desk told me I had to take cab because their last trip was at 10:15 pm. Ended up paying $ 50 for a cab to drive me to the hotel when I could’ve rode the PACE bus if I knew ahead of time about their shuttle schedule. Vital information such as this needs to be posted on their website or at least at the front desk.

I heard the second floor was renovated and nice, but we were on a different floor, and it was awful! The room smelled of sewage, the heater and shower made a screeching noise therefore I was dirty and freezing cold the two nights I stayed here. The sheets smell of overwhelming disgusting cheap motel laundry detergent, and there was a rotting orange left in the fridge as a gift for me to find. My infant wouldn’t stop screaming in this hotel so, we checked out early to a much better hotel. I wouldn’t recommend this place to anyone with a child. Go to the Marriott down the street so much better!

Great place to spend a quiet night… I friend needed a place to stay I suggest Jameson Suites and he had a quite night…

When our flight was unexpectedly grounded (thanks American Airlines), they put us up in this hotel for the night. The airline told us to catch the shuttle, but when I called to ask about their schedule, front desk guy Michael told me that it stops running at 11pm (argh, American!). So four of us from the flight shared a taxi the 10-​ish miles here from O’Hare and got in after midnight.
Michael was calm, detailed and good natured when he checked us in, and for such a pain in the butt experience, his attitude was the beginning of something suprisingly good.
He got us checked in quickly, and though he still needed a credit card for the room, he assured us he didn’t need to run anything on it to hold (we had airline vouchers). The room was spacious and clean, with:
* Two firm mattressed queen beds
* A separate sitting area with an easy chair, queen sofa bed, and coffee and side tables
* A microwave, mini fridge and coffee maker
* Desk and chair
* Hair dryer, iron, ironing board
* Free wifi
* The best part: 4 outlets bedside!
In the past 5 days, we had shared 3 different hotels — a Renaissance, a Westin and a Marriott. The décor here could use a refresher and the toiletries are basic (shampoo and soap) but the room is by far the biggest we’ve had for the whole trip. And this place offered more bedside outlets than any of the previous hotels! Yay!
Breakfast in the morning was included too! From 5:30am to 9:30am (M-​F; 6am to 10am Sat & Sun) they served a pretty impressive array:
* Hard boiled eggs
* Rice with packets of seaweed and seasonings
* 4 kinds of cold cereal
* Bread, bagels, english muffins for toasting (plus a toaster, cream cheese, butter and jams)
* Make your own waffle station with strawberry topping & warm syrup
* Yogurt and fruit salad
* Bananas
* Packets of oatmeal to make
* Biscuits and gravy
* Coffee, tea (including herbal and Sencha green tea) hot chocolate, juice and milk
* Blueberry muffins
Their first shuttle to O’Hare left at 7am sharp, and we left with full tummies and good memories.

I travel a lot, about once a month so I stay in a lot of different hotels but this one is by far one that has impressed me the most. The rooms were just okay but what really made the hotel stand out was its cost and customer service. It was very cheap and the rooms were clean. The shuttle picked us up and dropped us off at the airport and convention center 8 – 10 times throughout the weekend which saved my group easily 300+ dollars in taxi fairs. On top of that, the breakfast buffet was plentiful and the staff was very kind/​helpful. I would most definitely encourage everyone to try this hotel out. Their 2011 award for customer satisfaction on the wall speaks for itself!

Very friendly service, clean rooms, cheap.

I loved staying at this hotel. It was convenient to a lot of things that my boyfriend and I had planned for the week and was just far enough away from his parents that we could escape (not that parents are bad, his are quite nice). This hotel is very clean and the staff is very nice. The beds are comfortable and pillows are fluffed. My boyfriend and I did not use their breakfast much but the day we did use it, everything was great. My only complaint was the hot tub. I have asthma and with a small hot tub room, I got dizzy because of the heat within 5 minutes.

Overall, a fairly nice place to stay. This hotel has decent mini-​suites which are nicely equipped for a business traveler. The hotel also offers a free breakfast buffet which is pretty nice for the price (free).
This hotel is fairly comfortable, really clean, has friendly staff, and is conveniently located. Not a bad place to stay for business or if you get a deal on one of the travel sites.