Arcadia Thai Spa

Nice! I bought a Groupon and was very happily surprised how great the massage was… nothing fancy but lots of stretching and deep pressure. I will definitely return!

I received a Groupon voucher for this place, after reading reviews I was very hesitant to go. I decided to give it chance and book my appointment. Let me tell you! The lady at the front desk was rude! I was so close to just telling her to keep voucher and leave.
An appointment had been made for myself and mom, unfortunately my mom could not make it last minute. When I showed up I was greeted by a little girl, no one else around until she finally called one of the ladies from the back. As she greeted me she asked for the voucher and asked where the other person was, I told her she had cancelled on me. The lady got very upset, telling me that it is unacceptable to not got call and cancel ahead of time, that she lost business because of me. I explained to her that the person had cancelled about 30min before arriving. This lady told me that she could no longer honor my voucher because I failed to call and cancel the appointment. At that point I was very upset explaining to her, the best I could due to language barrier on her part, that it was not my fault and had nothing to do with my voucher. After going back and forth she decided to honor it, after telling me 5 more times that she had lost business. She stated that failing to cancel an appointment will ban you from ever making an appointment with them again. She continued by asking what the other persons name was, vey persistent so I told her «Michelle», sorry if any Michelle’s try to ever book an appointment there. Anyway! I was finally escorted to back by my masseuse, as I was laying on the bed ready for my massage she had to remind me again that they lost business due to not calling for cancellation. They managed to stress me out before my massage, thanks for making me feel relaxed ladies! As far as the massage went, well I have to say it was great! She did a very thorough job, got rid of all my knots on my upper back. I was very happy with the way she gave me my massage and how attentive she was to make sure that the pressure was not too hard.
So! With all this being said if you decide to book an appointment please follow these rules…
1. If you can’t make it, call to cancel or you will be blacked list from this place.
2. If you have a Groupon voucher you must call and cancel within 24hrs or your voucher will not be honored and you will be blacked list as well.
3. When using a Groupon you MUST disclose the name of the person who purchased the voucher, if it was given to you as a gift. You will get a talk to if you give the wrong name.
4. You must tip more than $ 10 or they wont be happy with you.
5. Arcadia PD can stop by unannounced to conduct random searches.
I will not be booking any future appointments here, customer service is horrible!

I got a message here based on the great reviews. But do not be fooled. I asked for a deep tissue message. She wasn’t even messaging me. She kept on using her elbow to put pressure on my body. It’s worse than a no message. Seriously!!! I came out of the massage feeling worse then when I came in. Do not use!

Worst massage ever. ;(
Very unhappy. We went there using groupon for 70 minutes but they only give us a 40 minutes massage. We came late to the appointment and they make us fill out all kind of paper works that wasted more of our time. When she does the massage, it’s feel like she is just rushing to finish. Her massage is just rubbing all over the body. No skill at all. My husband finished couple of minutes before me. The lady that does the massage for him asked him to pay at least a minimum of $ 10 tips. He gave her $ 20 for both of us. I got really mad at him. I just don’t think you can require people to give you a specific amount of tips!!! A MINIUM OF $ 10!!! I plan to give them $ 20 tips each person since we got there late. But after the massage, I did not feeling like giving any tips. They do not deserve any tips ;((

OK for the groupon price ONLY. If you pay full price for this, you are getting scammed. Down on Valley there are many equal massage places for $ 15-​$ 20. I paid $ 35 for 70 minutes. They were 7 minutes late, and did not add that to my massage time (should have been 7 more minutes) I really dont like when people try to stiff you for time. I have tons of places who actually go OVER. And they get wonderful tips. Also the front «tip» suggester says something like $ 12 is a good tip, 5 $ is a FROWN FACE.
I know the massueses at these places get paid pretty much ONLY the tip, but this particular massage place charged a LOT hourly for their normal rate. It’s not like the 20 $ massage where 15 $ is a good standard tip… It’s 35. plus a tip? Its not worth it at ALL, you can get a PRO for that price.
The massage itself wasnt terrible. The room was dirty, but the sheets were clean. The massage was typical rubbing massage, I got a decent pressure, and some stretches. Now, I’ve had a REAL thai massage and their stretching is a lot more controlled (this was like someone saw a video and twisted me that way. no control or reason to the stretch)
She did focus on areas I asked for, and I generally liked it. For 35. Even paying tip I felt a bit like it was too much. I will go down to Valley in the future.

Bought a 50 min massage on groupon for $ 30 so I read the reviews since some of these places aren’t always legit in the area. I decided to take a chance since the reviews were pretty good overall. When I first called no one answered the phone. Called back later & someone answered so I made my appointment for a Wednesday. I arrived on time & filled out paper work & was taken in right away. The place was clean &the lady was very nice. She asked if I was ok with the pressure being used. Very thorough massage for a groupon deal. I went with a Swedish massage since some deep tissue can be painful. It was relaxing and got my knots out of my neck & shoulders. The only down side was a sign posted in the room warning the police can raid the place so there isn’t a promise of privacy. That kinda freaked me out & I’m not sure if I want to go back because of that. Almost walked out but I had a long day at work & wanted the massage I paid for. If the sign wasn’t there I’d for sure go back. Prices are great!

Got a Groupon for $ 20/​hour massage. The clinic is generally clean, which is very important to me. The biggest issue I had was the with the Groupon coupon I bought. About 2 years ago, my boyfriend had purchased one for me for this location. Apparently, you’re not allowed to have more than 1 coupon per person per life and they did not disclose that when you purchase it. I did read the fine print, so I’m pretty sure that it wasn’t disclosed. After a much heated argument, they finally decided to take my coupon. Then there was a scheduling issue (also not disclosed on the Groupon). I run a very tight schedule and they require a 24 hour in advance appointment for COUPON PEOPLE ONLY. Even if they had someone who was available for your massage, you ain’t getting in unless you have an appointment. Fine, I get that. However, whenever you try to call in… NOBODY answers the phone. So it literally took me 3 days to schedule an appointment. On the actual appointment day, I walked to the lobby and no receptionist was present (explains the not-​picking-​up-​my-​callls-​issue). They were about 10 minutes late to my appointment. I generally don’t care, but after the crazy ordeal I had to go through to get into this place, the least they could have done was be on time. The massage itself was pretty good, but the overall service I do take great issue with.

Love this place! It’s has been about 7 years since I last came here. Prior owners were not Thai but overall I don’t have any complaints! The massage was great and relaxing! So well worth it!!! Clean facility and intimate. Everyone here is super nice and sincere.
I had Nancy, she is tiny lady and very nice. Prior to starting the massage they had asked on the sign in app sheet, if you had any areas of your body they should focus on. Which I indicated my shoulders but for some reason she knew I had a little tension on my lower back as well but most I love that she focus on that area too. I’m a happy camper, I feel much better. She has gentle hands and has the right amount of strength to hit my pressure points to reliefs the knots. Oh I had the Thai-​Swedish massage. Having both worlds was awesome, slight deep tissue as well having a bit of the Thai massage with them stepping on you and all. (Which I didn’t). I can’t really explain the Thai part I’m sure you will understand when you get one. I’m definitely coming back and I wouldn’t mind having her again but was just told she is leaving to Thailand for next 3 – 4 months. I’m kind of sad. (Was going to go back in a month or so) but I will try June, she is the owner and my significant other had her.
My significant other had June and he said she is just as good to my comments and all. Not only that per the reviews June was one of the recommendations. He had the same massage I had. At the end he had a bit more then the one we chose from the start, which was the deep tissue. (Additional cost if the pressure/​strength is more than 4, it will be $ 6 but it’s well worth it per him).
We were both happy and I think is my new spot and I’m glad I came across this place again and knowing it’s still a spa/​massage location but the difference is with new owners.
Plus I think I’m going to try the facial next time too!
5 star for me!!!

OMG
I can’t say enough about the massage I got
Expensive Spas have nothing extra to offer other than BS massage. This place is the real thing. You have tension, knots, neck or back pain ?
June and her staff will give you the best massage ever. You come out feeling so relaxed and glad you made that initial call. The only bad thing is that I booked s 70 minute massage and I received s 70 minute massage. I mean if they had the availability I would of stayed for another 2 hours. I can’t wait to go back soon. BTW did I mention CLEAN. Ya clean, clean, clean
You will not regret driving to Arcadia!

Short review: You get what you pay for.
Long review: Groupon had a deal for $ 30 for a 50 minute massage. I was really skeptical since the price was cheap and the reviews were a little iffy. We have them a try since the fiancé and I really needed a break to unwind from wedding planning.
We called before we intended to purchase the Groupon to see if we could get the massage in the same room. They said that was fine, but the rooms are all the same size so two massage beds in the room just makes it a smaller fit. They also told us to not purchase the Groupon and that they’d honor the Groupon rate for us.
We booked the appointment for the next evening. We got there about 15 minutes early and the receptionist didn’t really greet us, she was more like a deer caught in the headlights trying to explain to us that the appointments were running behind because one masseuse was still with a client. At first it she said it would be delayed 20 minutes, then she told use to come back in 30 minutes instead.
When it was finally our turn, we are ready for our massage and the two masseuses come in. My masseuse was the receptionist. I’m sad to say that she was not good at all. She spent a lot of time just running up and down my back with lotion (which seemed more like just slathering lotion on than actually massaging me). She also left the room on two occasions to get warm towels to wipe lotion off of my back and legs.
The fiancé’s masseuse kept muttering and conversing with the receptionist during our massages. After his massage, his calves were hurting.
Pros:
— can get an appointment the next day
— couples can get massages together without a couples fee
— price is cheap if you pay cash
Cons:
— the place smells like a dental office
— their appointments can run late because there were only two masseuses (one of which is also the receptionist)
— first time customers will out medical history paperwork and a waiver for not holding the masseuses liable for injuries, but expected me to sign without reading through the content
— they weren’t warm, welcoming, or inviting
— cash price is expected
— recommended tip chart on the counter is just tacky
Maybe this place is good for people without high expectations. You get what you pay for for a cheap and cash discount massage place. They also give you a business card for a discount on your next massage. Even massages before 2pm can be discounted.
Unilocal 100 Challenge — 18 of 100

Hands down the worst massage I’ve ever had.
Made an appt for 7pm a few months back and they ended up calling me late afternoon to tell me that the masseuse didn’t want to stay that late. OK well this time around I decided to start my day off work with a nice massage and it was awful!
I went in at 10:30 for a Thai-​swedish combo massage and spent the whole 70min dissatisfied. The receptionist was my masseuse. She seemed to not know what she was doing and just trying to pass the time. There was zero technique, just a lot of random rubbing/​pressure. Her thumb nail kept scratching me during the rub down. At one point, she was scratching my head for at least five minutes. Wth.
Most of the reviewers seem to have had a good experience. I don’t know if they’re short on people but my guess was that she just took one for the team to keep business open. My old man and I get massages every other week, sometimes more often so I’ve had my fair share. It was awful here and I won’t be coming back.

I went here after my wife, who herself is a licensed and certified massage therapist, decided to buy the 70-​minute GroupOn special here. Upon arriving, I found out if you wanted any additional pressure above a «3», on their 1 – 5 scale, it would be an extra $ 5 charge. I thought this was deceptive since it was not mentioned in the Groupon deal and there should be no additional charge just for added pressure. I picked the «3» (supposedly medium) and went inside the room for my massage.
In short, the session I had was not a massage but rather a light rubbing session… I hardly felt any pressure, and I could only imagine what a «1» or «2» would feel like (no more than a feather I’d presume). I mentioned a few times that my shoulder areas need a lot of work, but the therapist spent only a few minutes on that area. By the conclusion of the «massage», I really had no idea what we paid for.
When I went home, I asked my wife to give me a real massage and hers was infinitely better by no comparison. I showed her how a pressure of a «3» (supposedly medium) felt like at this spa, and she herself was outraged and said that it was nowhere near the pressure it should have been for a «3» (felt more like a 1.5 at most).
First and last time coming here. I’ll go the spas that she initially recommended me to go.

Great massage! But only from penny! She is aaaamaaazing. I don’t like soft gentle massages, I feel as if they do nothing for me. Penny is great! Really strong and knows how to remove all that tension. I did have a massage with a different lady and it was bad, really basic and no pressure at all, was such a waste. Will come here again but only with penny.

Avoid!!!
I am a lover of Chinese massages and get them fairly frequently. My fiancé wanted to get me a Thai massage for a change as an early Valentine gift. I thought «sure why not. I will give it a shot.» A terrible call.
My fiancé called the place to make an appointment for today afternoon. The person who picked up the phone was extremely rude. My fiancé purchased a groupon deal for two and I don’t know if it was because she had a groupon deal or that she has a kid-​like voice, the employee spoke in an intimidating manner and was very choppy with her words (e.g. yes, no, you can’t do that.). At this point, both of are quite pissed.
But to our surprise our experiences got worse. We decided to cancel the appointment because I was not feeling well and gave them a call but we could not reach them. Late tonight we found out that they redeemed one of our groupon purchases! We called immediately to argue, but the employee said that it was our fault for not cancelling ahead of time. Once again, in a very rude manner. I use groupon regularly and I never had anyone redeem any of my purchases without me having received their service. Usually most businesses are very accommodating because they know first impressions are essential for good business.
My fiancé and I had a terrible experience even without being there, which is terrible. Will not be going this place ever again and strongly discourage anyone from going either.
I visited Thailand three times and had excellent experiences with the Thai people in general. My experience with the employees here was so negative that it neutralized my positive feelings towards the Thai people. I think I will stick with the regular Chinese massages I have been getting and avoid trying a Thai massage.

Massage/​Relax Heaven!
I LOVE massages, who doesn’t? I rate this place pretty well. Clean, friendly and local to Arcadia/​Monrovia/​Duarte.
The massage style was a little different, Thai style. They have many options to choose from. I did get Thai since it incorporated some stretching of the muscles. I had Rosey the masseuse, who was Amazing! Most of the reviews I read say the same thing.
Can’t wait to go back…

Found this place on Unilocal.They have better pricing on weekdays compared to weekends. The place is nice, clean, and tranquil. I liked the warm eye mask and hot towel around my neck. The cracks on the back and yoga stretches were helpful as well. The lady also offered me warm tea afterwards. All in all, good deep tissue plus oil massage experience and I will be coming back.

I’ve been here twice. First time I had Hana. The second time I had Rosy. Both were good but I like Rosy better.
I got a 90 min. Massage and she really spent a lot of time gently working on my knots and trigger points. She also explained the sources of my pain to me. She did an amazing job of both deep deep tissue and relexing. There were time where I almost fell asleep and there were times I winced when she put pressure on a trigger point.
I am definitely planning on coming back here.

The people here can be very flaky. On one occasion, I was called about changing my appointment at the last minute. On another occasion, even though the conversation ended with me not making an appointment, they called to basically ask why I didn’t show up.
They can also get hurt if you choose one masseuse over another. They won’t want to massage you and try to push you to someone else.
One masseuse didn’t make me feel safe because as I was lying down, she flipped the sheet off my chest as if to look at my breast! And she wouldn’t shut the door all the way when she had me sitting up as I was naked. Another masseuse there would wrap and tie the sheet around my top so that I wouldn’t be so exposed while sitting up. That was good.

A massage is ALWAYS nice.
This place is near my house and I love supporting my Thai people. Yes, it is owned by Thai people — hence Thai Spa.
The masseuses are also Thai and they knew what they were doing… but you need to tell them harder or softer. I always had to tell them harder. I have really stiff muscles.
I like to time the amount of time I’m in there. If I paid for an hour, I expect an hour. She only had me for 50 minutes!!! 10 more blissful minutes gone. –_​–
The place is clean and you get a private room. Soft music.
Parking: street and a plaza nearby.
Tip: They give you directions on tip at the table.
Overall: Not bad for the price. They always have Wednesday deals.

I saw deals for Arcadia Thai Spa [ATS] on livingsocial but wasn’t too sure about coming here since there weren’t that many reviews on Unilocal and the pictures of the rooms were not the typical spas i’m used to.
then as i was talking to one of my girlfriends she recommended this place due to her friends being here before. so we decided to go since they currently have a deal for their grand opening. $ 40 for 60 minutes.
Tips from this Unilocaler:
–the last appointment time is 8PM. they close at 9PM.
–they take cash and credit card.
–located across the street from the dollar tree and fresh and easy. its located next door to an edible arrangement.
–two restrooms shared by both genders. pretty clean and spacious.
–we street parked. so not sure if they have their own lot.
–call first to schedule an appointment.
–they place a warm towel on your feet, so if you’re ticklish make sure you let them know ahead of time.
Experience in bullet form:
–my friend had hannah; im not sure who i had as my masseuse.
–they ask if you want water or tea before and after your massages. the cups of water is tiny! so it won’t really quench your thirst. make sure you ask for more.
–since it was a new place and i’ve never done a thai type of massage before i decided to try it. i think i picked the thai-​swedish combo but my friend said we picked the thai deep tissue massage. i can’t recall.
–let’s just say that the masseuses are strong. i asked for level three for the pressure and it was pretty painful. but i woman-​ed up and just stuck it through because i wanted to make sure my knots are vanished. and it’s not my masseuse fault, i didnt want to ask her to lessen the pressure. [a result of that im knot-​free but sore!]
–ATS has been opened for 3 months. the facility technically is just office rooms with a massaging bed in it. the massaging beds are bigger than im used to. but they also get on it so i guess the bigger bed helps them get on top to help you stretch and crack your back.
–one overhead relaxing music in the whole facility. at one point it sounded like river dance to me.
–walls are thin, i could hear my friend laughing next door.
–my masseuse was nice.
overall, i’m a fan. i wouldn’t call it relaxing because of the category that i picked. i would come back especially with a $ 7 discount with writing a Unilocal review for my next visit. maybe next time i’ll pick the massage category that is meant to be relaxing.
happy experiencing and may you be relaxed while getting your bones cracked! :)