Arcadia Medical Spa

«doctor» didn’t clean the area before injecting me. She was very pushy on selling me more Botox units, after so much the doctor was not happy I didn’t buy any more Botox. She made it clear I need it more and was not going to turn out good because I need it more than what i bought. She got a call and she hurry to put the Botox and continue to complain I «need it more Botox to make work right». I said ouch a few times and disregard my feeling. 2 days later my forehead still hurts!!! I had Botox 5 other times at other locations in the past 4 years and this is the first time the injection penetration was hurting so much., 2 days and I am still hurting… oh she didn’t put on gloves either.

Oh man, this place is soooo sketchy. A very low-​rent operation to be sure, and the negative reviews all echo my own experience. I will not be going back.
The building is a house that was sort of converted to an office in a not-​so great neighborhood… across from a Burger King if you get my drift. I’m new to the area or I would have realized this isn’t normal even for SoCal.
The staff is kind but dressed extremely casually. There are brochures for gout medication covering one wall and Diabetes magazine in the waiting room. Huh? I thought this was a Medspa? Some spa. Furniture looks mismatched/​secondhand, and not in a cute way. None of this disqualifies the place completely… Just setting the stage. There’s an unsettling sign up on the wall that says essentially if you have any complications from medical procedures performed here please contact Dr. Kahn before you go to urgent care or emergency. That sounded so iffy to me. But there’s a real doctor here, after all, and all of my misgivings would go away once I met with the…
AAAAAHHHH! The «doctor» has a scary looking over-​filled clown face. I mean, picture the worst plastic surgery caricature you can, with huge fish lips and frozen eyes and abnormally smooth immobile cheeks. Her face is exactly that. She couldn’t even move her lips to talk. Which might have been why she was slurring her words. But she also seemed dazed, in that few-​too-​many-​painkillers-​this-​morning kind of way. No real bedside manner or professional demeanor… Instead she bent down to say hello to my infant who was in my arms… Then RUBBED HER FACE against his. OMG! I have no idea what sorts of sick people have been in there previously, you are never supposed to touch someone else’s baby, period, without permission much less without washing hands. Doctors know this. Doctors never shake hands until they wash first and then they wash again after. I started doubting she was a doctor at this point. But like an idiot, I still climbed in the chair. I drove all this way, and I had already paid, and I got a great price so maybe it’ll work out?
She asked what I wanted to do and I said just the 11s between my eyebrows with my Groupon 20 units. She tells me I look really tired and then gives me the hard upsell about how 30 or 40 would be better because if she didn’t do my whole forehead I would be unhappy with the results. I shut that down without attempting to explain I want to look natural because obviously that would go over her head. She makes me frown and draws white dots on my forehead but I can feel they are uneven from left to right. Then the needle comes out. I can hear her puncture my skin and then OH GOD IT BURNS. Five injections. She says it must hurt because I am a mom and tense, because no one else ever experiences pain. (Except ALL the other negative Unilocal reviewers evidently). Then she says I’m done and I awkwardly see myself out. I feel somehow violated.
In the car I check the rearview and see she has left the white dots drawn all over my forehead. That was the last straw.
I called Groupon and told them I was shocked they were doing business with this kind of operation and that it reflected badly on them. Then I got a refund.
I have to wait a few days to see results from the Botox, but several other reviewers have said it’s ineffective anyway. I would not be surprised if they are somehow diluting it or using another substance altogether.
Going forward I expect to have nightmares where scary drunk clown ladies poke me with sharp things. I wish I could undo the last two hours. I have learned my lesson about researching before purchasing this kind of service.
Buyer beware.

Botox:
Price: I purchased the Groupon for 20 units and I knew going into the appointment, I’d be paying for additional units since I normally get 28. When I told her that, she responds with the minimum for the forehead area is 30, but she’ll give me the units for $ 10 instead of $ 12. I know 28 units is just fine for my forehead, but let’s see where she places them.
Injections: a previous review stated it was torture for her and unfortunately, she is right. I have never had Botox be painful and when I say painful, I mean
torture. It was awful. You can hear the needle pierce your skin then go in a tad deeper and the Botox burned!!!
Staff: the front desk girls were wonderful and the dr. Is nice.
Results: I will update this review once the Botox kicks in.
It’s been 3 weeks now so the Botox should have officially kicked in and I paid for nothing. It feels a little tight, but I can move my eyebrows and my left eyebrow lifts waaaay higher than my right. Clear sign the units were distributed unevenly. I still have a wrinkle across my forehead which is the main reason for getting Botox done in the first place. I don’t have as deep of the 11’s, but for the amount she did I should have any lines, wrinkles, or movement. 30 units and I hate it. I guess that’s what I get for going the groupon way. dont go to her. Go to Laser Bella in Arcadia.

Pretty bad experience here today. The little guy looks like a Willy Wonka character, he was rude and disrespectful. He clearly suffers from A Napoleon complex. He seems to think it’s OK to keep the patient waiting around until the doctor decides to show up. I asked for a timeline as to when the doctor was expected in. He had the nerve to say I don’t know, and hands me a magazine as if to say I have time to wait around. So of course I gathered my things and proceeded to leave the building, as I walked out he started yelling out the door like a mad man. I’m glad I left, the place looks like it was a house at one point it was turned into a medical office. You get what you pay for I guess. No more groupon for me.

I recently got Botox here over a week ago and it was an awful experience. First let me say that this is my second time doing Botox. The first time I went to a place in Alhambra where I was very satisfied with the results and treatment.
I specifically wanted Botox for the lines between my eyebrows. The lady who was giving the Botox tried to tell me I needed it for literally my entire face! Trying to upswell me double beyond the 20 units I purchased. Then when she did perform the Botox it hurt like hell and left my face very red and swollen. (This did NOT happen the last time I had Botox at all) She assured me it was normal.
After a more than a week has passed I still have A LOT of movement between my brows! It’s like I didn’t get Botox at all but just paid money to go through torture. What was the purpose of Botox?!
I bought twenty units at ski zone medical in Alhambra about 7 months ago and I literally could not form a line between my brows if I tried and it was not painful at all!
This was a waste and don’t waste your time or money going here so this lady can just try to tell you that your entire face needs work. Which, btw, I am only 30! Very disappointed with this service!

I got Botox and Bellotero at this location – it was my first time for both procedures. I came in via the groupon for 20 units, and while Khan tried to sell me more, it didn’t feel like a salesperson type strategy. She explained that given my situation I needed more units– not a ton more, but a few more.
I agreed and was so glad I did: she did a BEAUTIFUL job, using minimal units to work on my wrinkles. My wrinkles disappeared and I didn’t have a frozen face.
With bellotero, she’s clearly an expert. She injected into my lips and injected the filler so strategically she used the natural collagen and shape of my lips to make them look even better.
Some of my pickiest women friends were very impressed with my results as was I.
I truly believe that some of the negative reviews they have on here have to be competitors or nasty haters.

I also purchased a Groupon and then I saw all the negative reviews here. I was wary when I went in for my appointment. Dr. Khan and her staff were wonderful. Everything went smoothly and she did a great job.

I’ve been to Dr Khan twice for botox. They aren’t cheap, but I didn’t exactly feel cheated. Their prices are comparable to many places. The doctor is very gentle and so nice. She definitely knew what she was doing and I was very much at ease. She spent a lot of time answering my questions and talking with me on a social level. I would never have gone back a second time otherwise. My forehead and eye wrinkles disappeared like magic both times, and I was a satisfied customer. Also, the girls at the desk are very friendly and helpful. I don’t know about other treatments, but the botox was good.

I have been going to Dr. Khan for approximately 8 years and have never had a problem. The facial procedures she has done have always made me look better but still natural. I trust her judgement when applying the products being used.

dr khan is my primary dr and who better to trust to take my mother in law for fillers and botox :). she did a great job on her, she took her time she was very gentle and caring, but most of all she did what we asked for. she focused on her main concerns… my mother in law was very happy with her results and will be going back because she loved her skills of work. :) great experience.

I came to Dr. Khan a couple of times and results were great. Dr. Khan did a lateral lift and also got rid of my crows feet. The botox worked quite quickly. I will recommend my friends and family to the services provided by Dr. Khan and her staff.

Excellent experience overall. The front office staff was friendly and professional. The Khan was professional and completed business quickly and efficiently. No problems whatsoever, I will return for future treatments.

The doctor is horrible. don’t go. She ruined my face! During my procedure she looked at her ipod to see how to fill my chin with Radiesse. here I am five months later and I am still deformed from her inadequate skills! I have had to get surgery from another skilled doctor to remove some of it… what a disaster. Save your money. go elsewhere.

I found Arcadia Medical Spa on Groupon and from there went to their website. I made an appointment for a consultation hoping I could also have a treatment of dysport at the same time but wanted to check it out first. Booking the appointment was super easy, the receptionist was very polite and helpful and I was able to get a same day appt. First impressions were good — there was parking off street, the place was very clean and everyone was very friendly and professional. i was taken off by Dr Khan’s husband and we had a good chat about my needs and expectations and filled out the paperwork and discussed price. I then went to the room with Dr Khan, also very clean and again we went over my goals and what would and wouldn’t work for me. She was super helpful, and didn’t try to push anything on me — I’ve been using Dysport for about a year so I knew how much I usually have and what effect it should have from previous uses. The treatment was exactly as I expected and I am more than happy. Very nice lady and very professional — after reading other reviews on here, I am shocked and can’t believe it is the same place that I went to today!!! I will definitely be going back on a regular basis and will be recommending it to friends. I have nothing negative to say at all. Clean, professional and you don’t have to wait for hours past your scheduled appointment with over booked Groupon-​goers.

Terrible service! Tried so hard to up sell me. I told her flat out no and she seemed to get upset. She let me walk out with white marks all over my face and didn’t even look me in the eye because she was so grouchy.

BE CAREFUL and WATCH OUT. This business name is Arcadia Medical SPA which had very bad bad reviews on Unilocal and seems like the owner try to fool people by using business name as Fauzia Khan, MD to get better reviews.
I got a Groupon deal of $ 109 for 20 units of Botox.
Dr. Khan said I need an other 26 units and charged me for additional $ 257. I paid because this is my 1^st Botox and inexperienced and getting married soon…
Now I realized that:
* They did not apply the 46 units AT ALL. Nothing has changed on my face. They lie
* They charged me extra units to make it up for the cheap Groupon’s rate.
* Dr. Khan is so forgetful. She asked the same thing over and over to the point I felt she is abnormal. For ex: she asked for my age more than 5 times.
* She can’t even treat fungal skin infections inside her palm hand.
TERRIBLE EXPERIENCED AND NEVER COME BACK. Plus the doctor isn’t specialized in cosmetic and plastic. Be careful.

I went the spa after buying a Groupon for a small amount of Dysport. It was only the second time having it done, the first being at Skin Savve in Hermosa Beach where I had been very happy with the results and staff. At Arcadia, the front desk staff was very nice, but the Dr. came off super sketchy. I had a gut reaction when I met her, but decided to stay. To begin with, she seemed rushed even though no other patients were, and I was skeptical because she has obviously massively overdone fillers and botox in her own face, to the point of looking like a caricature. She didn’t seem to know 100% what she was doing and bedside manner was a little questionable. Then, without saying a word, she apparently injected an extra $ 100 worth of Dysport without so much as mentioning it or asking me (right after I said I had only done this once before and was very conservative about this kind of thing and didn’t want more than what I paid for on Groupon to be on the safe side) — just walked me to the front desk, said goodbye without looking me in the eye and informed the front desk staff that I owed $ 100 and then disappeared into the back. I was taken aback but paid, but it left a very bad taste in my mouth. To be honest, I think it was a scam because for supposedly doubling the dosage I had gotten the first time somewhere else, the treatment was FAR less effective than the first. :/​Will not return.

Crappy and dishonest place. They are ALL about the money. I went here and it was a mess. They overcharged me, did procedure wrong, and tried to text me asking for photos of the procedure. Unprofessional and sketchy if you ask me!!!

great place to go. been going to dr khan many yrs :)