Shear Chaos Salon

I recently moved here from Los Angeles and was very particular about how I wanted my hair done. What type of style and the type of hair I have. I had a 10 – 15 minute conversation with the receptionist upon scheduling my appointment because I was a new client and wanted to make sure there was a stylist in the salon that was familiar with the ombré. She assured me that there was someone who was very familiar with the ombré/​balayage technique and I trust that since she seemed like she knew what she was talking about then I could trust this salon.
On the day of the appointment the first impression the salon had given me was overall welcoming and I was relieved to see that there are some diversified style in this city after all especially because I am new to the city. I had requested a consultation with the stylist at first to make sure she knew exactly what I wanted, I showed her a picture of exactly how I wanted my hair to look. (The picture was of a friend’s hair who was a relative of mine with the same exact type of hair that I had) she had voiced her ideas and techniques of how she was going to proceed with my hair in which I felt comfortable she could do.
After 4 and a half hours of being in the salon and sitting and waiting, my hair came out nothing like how I wanted and expected. There were indeed some corrections from the previous color but they charged me $ 330 for a hair style/​cut that I did not ask for. Perhaps what I initially asked for was a little bit too over whelming for the stylist, however they should have made it known to me that it wasn’t something she could do as it would have saved me my whole Saturday of sitting. Normally in leaving a salon, one should expect to look flawless and happy and feel like a whole new person. The day I left shear chaos, I let a great deal of disappointment and waste of money. I felt horrible for being so upset about my hair because the stylist was very very nice and friendly and patient with what I had asked for. I felt it necessary to at least give her a $ 60 tip.
Further, my hair does not look like an ombré of sort that I expected. And it certainly does not look like it was worth a total of $ 390. Luckily the manager had suggested that I come in again and have my hair fixed to the way I want and had ask for where my hair would look like it is $ 390 worth. It was a very dissappointing day because at first the salon seemed trusting and I felt like I was finally going to get the hair I’ve been asking for. Towards he end, I didn’t even receive a proper blow out and style, my hair was just blown out to dry and he hair cut was straight and dull. Yes, my hair did look better than it did when I came in, but now $ 390 better. My hair lack character the cut was very straight cut and dull. I left the salon that day almost wanting to put my hair up or do something else to style it like braid it or something because I know that my husband would have been disappointed with me seeing my hair and knowing how much it costed. If I could post a picture of my hair Im sure everyone would tell me that this hair is not worth $ 390. I have a second appointment this week to get my hair to the way I want, and I was told that this appointment is on the house. Which is a big relieve because then if they are able to do what I had asked in the first place then I would gladly be happy to have paid $ 390. I expected the hair to cost at least $ 180-​$ 200 even if they couldn’t get it to exactly the way I wanted. However, a hair cut/​style for almost $ 400 should be something that I would be happy about. You could have at least blew out my hair properly and styled it so I could leave your salon looking new. Point is, if you are going to charge someone a $ 390 hair style make sure it is something that they asked for. I am hoping for an act of redemption from the salon so I can later re-​rate and post a happier review.
Sent from my iPhone

Love this salon! It has a total family feel to it where you’re sure to get a bear hug from your stylist on the way out! They always have something fun going on whether it’s a photo contest or theme days for their staff that keep visits even more fun! They’re on top of their trends and do beautiful work!

Always friendly and welcoming. The only place I will go to get my hair done. The Barber Shop is classic and great for a clean shave!

I just wish I had found this place sooner.

I had high hopes for this place it looks hip and current. When I called to make my appointment I specifically asked for a good colorist. The stylist I had was a sweetie but she admitted she wasn’t familiar with this coloring brand and had to ask her coworkers for advice several times. My ombré in the end was one color, my hair was fried and the cut was just ok. They offered to fix it for free then ended up charging again and the color still was pretty much the same as before. I went to salon aura they fixed the color and cut great but the damage to my long hair is unfixable and am going to have to cut a a good 6 inches off at least. :(I hate leaving bad reviews but this was really frustrating.

I dropped in Shear Chaos on a whim and they did not disappoint.
Angel was friendly and conversational while cutting my hair. She worked with me to make sure she was cutting my hair how I liked, checking in at regular intervals. The shampoo mid-​cutting (before she did precision work with the shears) was great — warm water, thick lather, very soothing.
A pleasant experience overall!

Pricey for bad haircuts ($ 20 lowest «level»). I got home and showered, found out she missed several chunks of hair leaving me with an uneven haircut. When I tried to go back in, I was told I had to make an appointment with the same lady (who has no appointments for 3 days). They told me I couldn’t have it fixed by any stylist… It had to be her. Needless to say, I’ll fix my hair myself and not be returning.