Sutter Urgent Care – Antioch

Dr there are amazing very fast service better to come here then emergency room unless its a real emergency great to bring yournkids or yourself if you have a feaver or a cold and ehat not they didnt even make me wait 15 minutes !

Dr. Laderer was kind, efficient, and professional. He finally is solving the injury my 80-​year-​old mother sustained 4 weeks ago. Mike, the X-​ray tech, was really caring and patient with her.
This is our third visit to urgent care for the same injury, and finally it is getting taken care of.
Our X-​ray tech the first visit was so RUDE, I’m saddened that I didn’t catch his name. The doctor at the first visit splinted her finger without first straightening it. The second visit, she was supposed to have been referred to an orthopedic, but the referral never went through. I’m so glad I got knowledgable, caring help tonight for mom.

Very quick and nice. Took my son in here for the croup staff was pleasant and quick to get us in. I was very pleased with our service.

Dr. Jonathan E Lynne is by far one of the rudest people I’ve ever had the pleasure meeting. I’m surprised he calls himself a Doctor. I’ve never met a doctor that was more concerned with money and payment then helping a human being. I paid $ 150 to be told if you can’t pay anymore we can’t help. He did absolutely NOTHING but ask why I didn’t have insurance and why was I there and if you don’t have money we can’t help you. That’s what I got for $ 150

I usually go to the urgent care in brentwood, but as I work nearby, I decided to visit this one on my lunch break last week. The lady at the front desk was super nice and helpful, and when she found out I was on my break advised me that the doctor who was working that day was very thorough, and therefore not likely to get to me before my lunch was over. She made me an appointment for after I got off work so that I could come back and wouldn’t have to wait in line. Excellent customer service! I really appreciated it and wouldn’t hesitate to come back.

Professional, efficient, clean, courteous. .
The waiting area is large, non claustrophobic. I called for appt and I was told just walk in.
I recommend Sutter Urgent Care for everybody.

Absolutely love this Urgent Care! My 5year old got an abscess on her buttock. We went for our first visit and seen Dr Lienen who was awesome and his MA Nicole was so sweet and helpful. My kids loved Dr Lienen and they got a kick out of his hilarious personality. My five year old even had a dream about him and wanted to go visit him again lol needless to say he makes a great first impression and you can’t help but love the guy. He prescribed antibiotics hoping we wouldn’t have to lance the abscess. He is a very intelligent MD and very informative. The next day my daughter couldn’t even get out of bed and it hurt for her to walk. We went back to urgent care and was seen by Dr Lynne. He was great and very friendly. We ended up having to lance the abscess. I knew it wasn’t going to be easy especially being that my daughter is only 5years old. He got his MA’s and he walked us through everything. He remained calm during the entire procedure and was saying things to my daughter to ease her fears and any pain she was experiencing. His team also was very compassionate towards my daughter. The pediatrician in the blue rock medical building came in to help assist (I didn’t catch her name) which also brought comfort to me as this whole ordeal was very hard on me as well. My daughter came home a little shook up but within an hour she was able to walk again and was back to being her happy self. I want to thank everyone for getting us through this nerve wrecking time. I’m am very grateful and appreciative of everything they did for my daughter.

I had a wonderful experience from the staff! Especially my first contact, Denise, the front office person. She was helpful & knowledgeable in every sense! from (all) my (frantic) questions re: insurance/​vs cash, their location vs one closer to hospital vs Er itself. She was completely pleasant and professional!
Upon getting there she knew my and and when I called back after dinner with a question she remembered me and again was above and beyond helpful.
The dr too! pleasant, humorous to my fear (scary to me but a not too serious cut on finger to them) yet always professional.
Refreshing — and unheard of customer /​patient service by all!
Highly recommend !

I have recently transplanted to the East Bay from the Central Valley. One morning, I woke up with a terrible headache, which progressively worsened, over the next 24 hours. Finally, my spouse broke down and forced me to the Urgent Care to be seen.
I was literally in and out of the office within 1 hour of my arrival. My intake was swift, payment was easy, the Medical Assistant was thorough and the doctor was extremely understanding and giving.
I was provided with in the office care, prescriptions and a notice of when I could return to work, all the while, the staff was quiet and calm, knowing why I was in there in the first place.
I will definitely go back, if needed, and may even consider making Sutter my primary care as well.
Thanks!

It’s nice that they’re open on Christmas Eve, though I think that urgent care places usually are. What I’m upset about is that when I called the main Sutter Delta line to find out where I could go to get checked out after a car accident, they recommended the urgent care and didn’t bother to tell me that urgent care has a blanket policy — they will NOT admit you if you’ve been in a car accident! So I went there and waited only to be told to go away.
(They didn’t even bother to tell me where an ER near here is.)
They claim they can’t adequately diagnose accident victims «in case you have something wrong inside or something.» Right. Just moments before I heard the same person telling the other new patient how the urgent care is staffed by ER doctors…
Since I’m new to the area, I was planning to find a primary care doctor through Sutter, but they don’t seem very caring. Maybe it’s not a good choice.

I don’t forget my delivery time with professional nurses and doctors ;) we were alone in here and they helped us to feel calm. Thank you so much ;) special David ! Amy ! All of kind nurses.

Excellent Urgent Care service!
We just happen to need a Urgent Care appointment after 6:30pm last night with the areas other Urgent Cares being booked. Luckily this was Sutter’s opening night and we were one of their first patients. They are open evening hours 5:00pm to 8:30pm and limited hours on Sat. and Sun.
From making the phone appointment with Anita who was very professional and understanding to the Urgent Care Dr. Charles Clemons it was great experience. I was very impressed by the Medical care from the Doctor. I never ever reveal I am a Nurse so I can play dumb and ask questions, he was very through in explaining signs, symptoms, cause, effect, medications, dose, side effects, and treatment in layman’s terms with out being heady or condescending.
Worth the drive from MTZ to receive excellent care from this new practice. And you know… if it is Sutter, it has to be good!

After my doctor appointment in the same building I had to go get blood taken.
Yes everyone, I am pregnant. Its confirmed. I even have photos of the thing in there to prove it.
That means I have to get blood taken and tested for all kinds of fun diseases and blood disorders and STD’s.
Thankfully I didn’t have to starve myself. I could just go in with the paper work my doctor gave me and the tech confirms it and I get the blood taken.
The technician was so nice and told me all about when she had a baby and funny little stories about her pregnancy and family. And with the slightest little pinch my blood was-a-flow’n.
I didn’t realize that there would be so many vials of blood taken. I couldn’t look at them while she was taking it. I’m not usually squeamish or nervous about blood but I also just don’t want to think about.
I only had a slight bruise the next day and I forgot to tell her I am allergic to the adhesive on certain types of medical tape. My skin swelled up in the shape of the bandage. That hurt more than the blood taking part. Its my fault for that though, not hers.
Honestly the best blood taking lab experience ever. Everything came out fine and I am ready for this little person to get the show on the road.