Big O Tires

Nice staff super fast service I will def be coming back I normally go clear out to concord but this will be my new spot thanks again

Thank you guys so MUCH!!! I live in Marin county and on my way here my oil change light started flashing I got freaked out and Unilocaled the nearest oil change shop and they were the first on the list. I told them that I wasn’t from around here and I needed an oil change, I managed to take a glance at their schedule and saw that they were super busy yet they managed to squeeze me in. 5 star for their costumer survive, 5 star for customer satisfaction!!! Thanks a bunch guys… And especially GATY

I love this place my car needed brand new tires and the owner Dave helped me out he gave me an amazing deal on my tires and alignment my car drives like a charm the costumer service was amazing and the process of getting new tires was stress free definitely will be dealing with them in the future!

I have to say I have had my oil changed at a handful of places and either the wait was long or I felt like the techs did not want to do the job or the vibe inside the oil change place was off it was always something. Not here, I made a 12noon appointment on a Friday and as soon as I checked in they took my car around and started changing my oil. Fast and prompt. The lady that took my info was a sweet lady very nice, as well as the guys behind the desk too!. Had a couple of good conversations and laughs while I wanted on my car that never happens to me when dealing with car things lol. So it made me feel at ease and I was only there for a good 50min if that. The gentlemen that worked there told me that they have been there for years so that made me feel good to know my car was in good hands. I also was told I needed tires and got a great quote on them! so to some it up, If your looking for honest trustworthy guys come here ! they will take care of you. They did not try to sale me extra stuff or try to «find» extra things on my car to try to have me fix like other places are good at doing. Especially to women, they stuck to what I was there for with a tiny suggestion on my tires which I did not mind since having good tires is a major part of being able to drive a car. Come to this location if you want great service and great convo while you wait !

They ruined the wheels on my customers truck. The clear powder coat was flaking on his rims so I had Big O remove the tires and then reinstall them while we had them re– powder coated. When they remounted the tires they wouldn’t hold a bead since they had bent the wheels. The owner of Big O said the powder coating process ruined the heat treat on the aluminum wheel and «turned them soft». Ive been in business building custom cars for 12 years and have powder coated hundreds of wheels. This is the first time Ive ever heard anyone try and claim that. Long story short they told me tough luck, and I bought my customer a new set of $ 2200 wheels.
I had a engineer who works at Lawrence Livermore Lab do a brinell hardness test on the old wheels and the new wheels. Turns out the old (freshly powder coated ruined) wheels were harder than the new ones. A simple Google search on tempering aluminum shows you have to get the wheel 350 degrees warmer than the powder coating process to effect temper. Of coarse the owner at Big O didnt want to hear it. I chalked it up as a write off and Im sure to spread the good word to everyone– every chance I get.
You can see the pry marks where they tried to take the tire off the wrong side of the rims (reverse mound dually wheels 19.5s) I wish I could post pics here. Anyway im sure they are great for the every day commuter but buyer beware. The owner of the truck has 4 teen age boys and used to buy his tires from these guys. So he didnt just loose repeat business from a shop that brought him work almost weekly, but a complete family as well.

Come here whenever I need a tire, always honest, always affordable. Today was no exception. Could only afford a used tire so they found one with a ton of life left and gave me a good deal without judgy comments or looks.

I needed four tires for my cars since there was no traction left in them. I did get estimates from the various tire shops and from Costco where I have bought a lot of my tires. I also like Costco but I have been to Big O many times before for fixing my tires, taking nails oout and they always serviced me free and did a great job. So we wanted to support local small businesses (franchised with local owners) and since they have always been good to me, I bought my tires from them. They gave me competitive rates, but I asked since I did a lot of business with them if they could give me a discount (never hurts to ask is my motto!) and they did on the labor end of it. I also did my alignment with them (they have different packages too for this).
Everyone there is very courteous, from Wendy at the front desk to Dave Estes (the owner) and Ron. I like the personal touch and how they took care of me and he car. Also with the discount, they ended up to be the BEST price of all which is my number #1 reason one will keep my business and then second would be customer service-​with BOTH of thse combinations, I will be back for future needs with all my cars (I have six autos and a boat/​trailer-​so plenty of business there-​we have a big family-​SO I am not kidding Dave when I say you will get my business in return since you gave me good care and a discount-​you didn’t know how many cars I actually have!;)
You get free rotation with purchase of tires too. Thank you for the excellent service and especially for the discount as I appreciate it. What I paid for these tires and alignment was only a little above Costco’s price for the tires alone and 500.00 LESS than some of the other tire shops!
Reminder-​also buy the current year’s tires-​some places sell ones that have been sitting in warehouse for years but Dave makes sure he gets the most recent or he sends them back he says. Also he ordered and it came the next day!

By far, the best personalized service when it came to purchasing my tires and wheels. Ron was on it, helped me get precisely what I wanted. And installation time was perfect!

I recently had taken my 10 year old MBZ to the local Firestone (Brentwood) store to have the wheels aligned, they told me that they couldn’t get it do it because it needed a «kit» to allow adjusting. I then took my the MBZ to Obsidian Motors (Oakley) and had a nice conversation with Ian, he said if that was true I should take it to the Big O Tires on 18^th, as that is the shop he uses for his customers. My car was pulling heavy to the left and it was getting old having to constantly applying pressure to the right to hold it straight (besides it couldn’t be good for the car). I made an appointment and left the car there for the «kit» and alignment, I was quoted a price of about $ 300.00. About three hours later I received a call from the shop saying that the car was ready and only needed an alignment and nothing more. I was mildly surprised to say the least. I explained that the car had been pulling to the left and the technician told me that he had aligned the wheels and rotated the tires and the problem was resolved. Instead of $ 300.00 it cost me $ 99.00 for the services rendered.
I like the honesty, integrity and quality of service in a prompt and efficient manner that they provided.
I recommend them for your service and tire needs.