TrailWerks Cyclery

Purchased two bicycles here last year. Everything went well except one bicycle was missing a small part. The Owner didn’t really make a sincere effort to replace it. We had to do it on our own. Disappointing.

Several friends referred me to Trailwerks because of Mike and his team’s expertise with suspension & mountain bikes. Having worked in the bike industry and shops in Asheville, NC in the past myself, I’m not easily impressed-​especially since most area shops cater almost exclusively to neighborhood bikes & road bikes. While they service, sell and welcome all kinds of bikes, it’s a joy to find someone so passionate about mountain biking, trailwork, & advocacy in the area. It’s an oasis for me!!!

I generally don’t take the time to write reviews; however, for Mike and TrailWerks I’ll make an exception. As a little background, I’m an avid weekend rider from the DC area. Despite the great trail systems we have here, I found myself struggling to find a good bike shop. Sure there are plenty of bike shops around DC, but most if not all the shops specialized in road bikes. While these stores sold mountain bikes, they really didn’t know how to service the bikes well. What I really wanted was a knowledgeable professional who really understood mountain bikes… how different they are from road bikes, and what type of service I should do on the bike. After talking with a lot of people on the trail AND getting a referral from another bike shop, I found TrailWerks.
Mike and his team know their stuff. Not only are they suspension experts, but they are real riders. When you go in the shop you’ll likely find Mike there sitting next to his red stumpy which is happily caked in mud. If Mike isn’t there he is probably out racing. Not only will Trailwerks get you in and out (with your bike SAME DAY), but they’ll take the time and care to make sure you really understand whats going on.
ALSO to boot, Trailwerks is not out to take your money! There have been several times where I have broken something (crank, brake lever, etc.) and Trailwerks has such a good hookup with many of the manufactures they were generally able to get me patched up under warranty. Further, Trailwerks has a direct line into Specialized and when I wanted to upgrade to a new bike (pre-​release), they were able to snag one of the first bikes in the country.
Net net I will be coming back to this shop for sure. They are a little out of the way from DC, but the service you get pays dividends. Also they are only about 30 mins from Patasco so what my buddies and I do is stop by on our way to the trail systems.
Highly recommend this shop to anyone interested in buying a bike, getting exceptional service, or interested in skills clinics.

Mike at TrailWerks was sincere, knowledgeable, and not pushy at all! He genuinely cared about my choosing a bicycle that felt comfortable and well-​suited and never got frustrated about my testing multiple bikes. Additionally, there are some really cute options in women’s cycling wear at the shop too!

I’m new to cycling and had no idea where to start. I walked in and got great service. Straight forward recommendation for a good entry level road bike. I was encouraged to take my time deciding and taking the new bike for test rides. No pressure. No up selling. And I got a free beer glass as a gift. Would highly recommend.

Mike and Trailwerks have been awesome. I finally found a shop where I can get work done on my bikes faster and better than I can do it — From the simplest repairs like brake and shifter adjustments to full suspension overhauls, Mike is an amazing mechanic who is still an avid cyclist — and you get all of this service and knowledge without the arrogance of some shops.
Mike also practices what he preaches. He is a solid outdoorsman who spends time doing trail maintenance so that we can have trails for years to come. This selflessness makes him a good guy on top of being a solid bike expert. Oh and he happens to be funny as hell too — so while he is wrenching on your bike, good conversation comes for free.

A bike shop that feels like your friend’s garage — you know. .. that guy in your neighborhood growing up who know how to fix EVERYTHING. .. he pretty much lived in his garage tinkering with stuff, had great music on all the time and was always willing to help, or just have you hang out and BS all day while he tinkered with stuff? Yeah, that’s pretty much what this place is, all grown up. This is a bike shop for people who know bikes, no doubt, but is also welcoming to those new to the sport, or who, like me, really just wanted to get their kid a bike.
Mike knows more about bikes than anyone I know, and is generous with his time and advice. If you are new to the sport, interested in getting involved, or are constantly banging down backcountry trails, you really should check this place out.
Tell Mike I sent you — he might even have a beer in the fridge with your name on it if you are nice — just like your friend’s garage back in the day.

Finally found a bike shop I could call home, in Annapolis, right down from my place, score! Mike was great and made me as comfortable as I used to back out west. Gave me great advice on where to ride and answered any and all questions I had. Really looking forward to picking up my next bike there!

Best bike shop around! The owner, Mike, is friendly, knowledgable and personable. The husband needed a fork overhaul, and I needed a new bike for riding around town. The overhauled fork is as good as new and my bike is AWESOME. We couldn’t be happier and will def stop in next time we’re town! Thanks Mike!