Glamz N Glitz

This review is being made after repeated efforts to reconcile with the retailer. I have repeatedly made correspondences with the sales team of this online retailer which correspondences have not been properly processed or responded to. The main grievance is that I received clothing that was completely and utterly not up to reasonable standards and which I would go as far to say that the clothing I received was defective in several ways.
The Tracey Jacket listed on their site for $ 105 is displayed as if it is a winter coat. Therefore any reasonable person would believe that for the price paid, that this jacket would at least have inner lining. On top of being the wrong color, blue instead of black, there was no inner lining inside the jacket, making it itchy and unpleasant to wear. Note that the model presenting this jacket displays that the jacket swivles up which it obviously doesn’t in real life. The buttons on this coat have been sewn on in an obviously cheap manner as well. Please see the picture attached to this review for an adequate portrayal of this outfit.
Also note that underneath I am wearing the Peplum Party dress I ordered from them, whose material is mediocre at best.
The Sasha Leggings I received had tears toward the parts of the leggings with the lace design which is completely unacceptable. Also note that the leggings have a latex consistency and not a cotton mesh consistency.
On top of charging me a shipping fee of $ 10 to send damaged goods, upon my first request for a refund and return postage from them, they did not comply though it was clear that the defective nature of the clothing should have the cost of it absorbed by the company and not the customer.
Upon realization when I responded to their denial of my request for a return shipping level, they back peddled and said they would reimburse my return shipping upon return of the items. At this point, I had clearly itemized all the shipping charges associated with the return of the item. However, without reading carefuly for the 3^rd or 4^th time, the online sales representative only reimburse $ 3.50 of my $ 17.80 of shipping costs, because she or he only read the return receipt shipping cost and not the total. Upon my request for the entire reimbursement, I was told to email again the next day because the sales rep was at home. In my opinion, this easily could have been done through Paypal without any further correspondence. However, what they did was completely the contrary.
It has been 2 days since then and I have made 2 more correspondences upon this matter which both were unanswered despite the fact that it’s the middle of a business week.
There are many excellent online retailers. Unfortunately Glamz N Glitz isn’t one of them, in every possible way.