ArborMotion

My 10-​year old minivan looks new again! They did a fantastic job detailing my car, inside and out. I also enjoyed talking to the nice drivers on the free shuttle ride to and from my house. I highly recommend their detail service.

Excellent service. Super professional job. I had availed there services for interior detailing, the basic package. Car looked like new (no exaggeration). They even did a complementary car wash on the outside. Totally recommended.

I am on a cross country trip from California to Florida. I am doing this in a 1975 BMW 2002. While visiting friends in Ann Arbor, the car experienced a major oil leak. Uncertain about the extent of the problem, my friends and I examined import car specialists in Ann Arbor. Based on Arbor Motion’s reviews, I called, explained my situation, asked if they had experience with the 2002 model, and made my sense of urgency clear. Arbor Motion committed to a same day diagnosis and assured me that they are familiar with the 2002. On that basis I had the car towed to the shop. I was immediately impressed by the number of bays, the cleanliness of the facility, and the friendliness of the staff. One of the bays had another 2002 which made me very comfortable that the car was in good hands. I left the car at the shop and was contacted before 5pm to be told that the problem was minor and I could pick up the car. The person who I first spoke to at the shop, Chuck, was the person that called me. He’s very friendly and personable. In addition, he’s a good mechanic since it appears he was the primary trouble shooter. Excellent communication! When I made a comment about the source of parts, Chuck identified two of the most respected and reasonable 2002 parts suppliers nationally. He offered that if it was my preference to source the parts myself, that I could. Since I was not able to pick up the car for another three days, Chuck assured me the car would be safe and that there was no storage cost. The cost to fix the leak (an inappropriately installed oil filter) was minimal and the staff wished me well with the rest of my trip which had been uneventful until this. A very good experience!

This place is definitely not worth the price. Expensive to get even basic service done. They charge over a hundred dollars for any hour of labor, regardless of how much they have to do (and it doesn’t mean they fixed it, that’s $ 100 just to look at it). There are plenty of better places around Ann Arbor to take your car. Skip this place for sure.

Folks, here’s the deal: this place gives so-​so service at absolute top-​dollar prices. I’ve taken my car elsewhere as well and it is always at least 20 – 30 percent more expensive at Arbor Motion. (I’d looked at getting a part elsewhere, and that quote was $ 147…Arbor Motion’s price? $ 233.) This is the kind of shop where you’ll have a bill with $ 100 worth of parts and $ 600 of service. Want something checked? That’ll be $ 114 of labor just to diagnose. Add to this fact that they are very – ambitious? impatient? eager? – to do work that you haven’t agreed to. They quoted me several thousand dollars worth of work, I said I had to think it over, and when I called back to say I wouldn’t be doing the fixes, the bill was already nearly $ 800. If at all possible, avoid this place. It’s hard to stomach a place that takes advantage of people.

This place is professional and the service was good. I had an interior wash with vacuum and I believe the wheels/​tires were cleaned. Only thing is one time I went it was $ 40 and the next time I asked for the same service, it was $ 30, so that was odd. Otherwise I highly recommend coming here for your wash and detailing. :-)

This place is great! I bought my very first set of snow tires from them in November. I wanted something decent that would get me through my 100 mile/​day commute. I couldn’t be happier with the tires they recommended. They were right at my price point and performed perfectly. I appreciate Arbor Motion for not taking advantage of my ignorance of snow tires by recommending the most expensive and unnecessary set.
Just recently I returned to have my regular tires put back on (yay spring time!). Something on the tires got all over my trunk. I called them and they offered to clean it out right away. They power washed the trunk and even checked the pressure in my spare tire while they were in there. They didn’t give me a hard time or question my story. They simply made it right.
I’m always weary going into mechanic shops because it’s usually all men and I expect them to not take me seriously and/​or try to take advantage of me. I have not felt that way at all at Arbor Motion.
Highly recommend! It’s true that you get what you pay for, and if you’re willing to pay slightly more than the chain retailers you can have awesome service and support a local company!

Every time I have gone to ArborMotion I have had a wonderful experience. The staff are professional, trustworthy and do excellent work! I always leave feeling satisfied and that I have paid a fair price for the work done. I would recommend this place to anybody!

Great company! Have referred them to family and friends. Will continue to in the future! Keep it up!

I got my car serviced and detailed here and am extremely pleased with the results.
People are always worried about getting screwed over by mechanics, but arborMotion is extremely open and transparent, as evidenced by their open service bays-​you can literally watch the work being performed on your car as you wait. Also, the customer service is phenomenal. Seriously, some of the best people in the business.
Moreover, Martin did an amazing job with the car detail and the price was more than perfect. I’ll definitely be coming back!

They are pretty nice guys. Technicians came from different tech companies that specialize I different cars such as BMW, MB, Porsche, Volvo. Big place and guys do them at decent speed. So far satisfied with them.

I had a slow leak in one of my car’s tires. My father, a retired automotive mechanic, told me to go to a tire shop and have them make the repair with a patch. I’m new to Ann Arbor so I searched Google Maps for the nearest tire shops in the area, and I came across «Ann Arbor Tire,» which I believe is just another name for the tire services of ArborMotion. They set up an appointment for me the following morning, so I expected a short wait time. They waited on me immediately upon my arrival. I waited in their waiting room, which is small but very hospitable. The friendly and professional service manager quoted me a price in person before service was rendered. I waited over 90 minutes before the work was complete. The price was $ 42 for tire patching, and another $ 42 for tire rotation & balance, which I had planned on getting done. A Google search beforehand told me $ 20 was the fair price for tire patching, so I was not happy getting out the door for $ 85. They did take it out for a test drive, top off my washer fluid, and rinse off the outside of my car, but none of that really matters to me. I was happy to get this fixed quickly, and confident that the job was done competently. I do think this place offers superior service, however I myself will look elsewhere in the future for a more competitive price. My experience is that car repair shops in college towns tend to charge unfairly high prices, taking advantage of naïve college students and their parents’ credit cards. I also note that this business advertises their membership in the Chamber of Commerce, a crony-​capitalist (read «anti– free market») political group that I do not support.

I needed a wheel alignment and check online to see about one. I was considering belle tire but they have awful reviews. Through reading a couple someone suggested this place. I set an appointment for the next morning. I have to say that the service was both fast and friendly. The mechanic found more issues which KYLE patiently explained to me. They even showed me the issue. I was pleasantly surprised. I’ll be coming back. I recommend it.

I drove from Novi to have ArborMotion service my Audi A6. It had a complicated issue with the camshaft phasing system, (husband’s terminology, no mine). Other shops said the only way to repair the problem would be to remove the engine to access the part. ArborMotion’s well trained technician was able to switch out the bad part without removing the engine. This saved me a lot of money, and the car runs perfectly now.
Their attention to customer satisfaction is exceptional. The car was returned cleaned and running better then ever. Personal service is even a greater strength than their excellent repair work.

I’ve been taking my Audi S4 to ArborMotion for detailing since I moved to A2 in October. My car is only three years old. ArborMotion has always provided me with outstanding service. Their rates are reasonable given the high quality of their work. My philosophy is that getting your car detailed is a worthwhile investment. So I strongly recommend ArborMotion for maintaining the exterior (paint!!) and interior of your car in the best condition condition possible, especially in the winter months with so much salt on the roads. Last but not least, everyone I have dealt with at ArborMotion, especially Dawn, Ken, and Martin, is courteous, knowledgeable, and customer-​oriented. Absolutely the best car shop and car detailing service in Ann Arbor, and probably among the top 5 in the Mid-​West.

If you’re thinking about selling your car or buying a new one, get to Arbor Motion first. My 2004 Volvo V40 looks shiny and new inside and out. Courtesy was exceptional. Service outstanding and deliberately meant to please.

These guys are great. We have hired them on numerous occasions to inspect cars that we purchased from the Ann Arbor area. They are very thorough and have never steered us wrong. They know what they are doing!

This guys are amazing! My husband found them by asking local performance car drivers who they take their car to. They are so good at what they do! They will service an ancient Volvo wagon or a super-​tuned Porsche and everything in between. We had them service our Volvo wagon (we didn’t want to mess around with the local dealership) multiple times. They were even able to do Volvo warranty work! They always looked over the entire car, regardless of what the service was and gave an honest recommendation and honest quote every time. They also always rinsed the car off after the service, so my wagon looked great over the winter!
Even more awesome is the fact that they do detailing too. We had our wagon detailed inside and out for an awesome price. They use top-​notch products and have great attention to detail. We didn’t want to touch our car after they were done, it was that clean!
My husband and I now own two brand new cars that are under warranty through Subaru, so we can’t get our cars serviced there anymore. You better believe we’ll use their detailing service though! (And push all of our friends with foreign cars to get their servicing done here!)
For car people: They are also great for having work done on your tuner car. They routinely do mods (bolt-​on, no custom work really) to all sorts of cars. My husband and I are considering getting an older WRX and modifying the heck out of it. Their labor rates and knowledge make this a feasible idea. You can also have parts (including wheels and tires) drop-​shipped to their location so you don’t have to mess around with taking an exhaust or winter wheels over to them.

These guys know their stuff. You can bring your car here for a pit-​stop inspection and they check the entire car over and let you know where you stand. They are very good about explaining what is needed without being too pushy. They take very good care of your car, even washing it before returning it to you. Now, that’s service!
Subtracted one star as it is a bit pricey.