The UPS Store

First time coming to this location and I had a pleasant experience, defiantly going to this place from now on. Their friendly and efficient, thank you!

Geographically, The UPS Store on Euclid in Anaheim is more convenient for me since I pass it on a daily basis going to work. However, I went on their Unilocal page and found nothing positive about that location. Since I didn’t want to deal with any mishaps or «slow» service, I decided to come to this location. It’s a little out of the way but it’s not a major inconvenience. I arrived, brought my package to ship, someone tended to me quickly and I was in and out of there in 3 minutes. Everything went by smoothly. Thank you UPS.

The service is really nice, the price is good. And I also use the computer to print something.

I needed some enlarged pictures off google. The guys at UPS came through. I will recommend them for your printing needs. My expectations were exceeded and in a timely manner. Thank you UPS.

I was exceptionally happy with the help I received at this store. The guy that helped me, (I wish I would have gotten his name) was very helpful and friendly. He helped print a mailing slip for me and I was out in less then 10 min. The exact opposite of the service that I failed to receive from the store located on 675 Euclid. I was so frustrated by the later and so very satisfied by the former. I love and appreciate good customer service, it can make all the difference. Thank you for making a bad day end on a good note. :)

I had to fax a Hong Kong hotel reservation payment form (due to safety concerns, it had to be faxed. Not mailed or email, but faxed). And since I have never faxed anything before, I Googled around for places to send a fax and this location was one of the top links.
Walk in, and there were three employees and three customers. I was just taking a quick look around to see for any information about faxing.
A male employee asked if I needed help. I told him that I needed to fax something to Hong Kong. He took the form and got it ready to fax.
It starts dialing, and I wait. And wait. And wait. And wait.
After three or four minutes, he tries again.
I wait. And wait. And wait.
He couldn’t believe that the number was consistently busy. So he tries it again. And I wait. And wait. And wait.
While that’s happening, a few more customers begin to show up. And he starts to take care of them. Soon a female employee was free and began to check up on my status of the fax.
I told her that I was in no rush, so I was willing to wait (for a decent amount of time before I gave up). As I didn’t know if there would be any kind of sound indicating that the fax was going through, I asked her if there would be any kind of sign to know, as not only did I have to fax the payment form, but I also had to email the hotel reservation roughly the same time.
She looks at the paper and the fax number. Tries again. And we wait. And wait. And wait. She asks where it was going, and I responded to Hong Kong. She then went towards the back. After a few minutes, she comes back with a note pad with some numbers written on it.
She tries once more. And it looked as though she inputted more numbers than just the fax number.
The line was free. The fax was sent
There was a sigh of relief knowing that the hotel reservation payment was on its way.
The total amount to send the fax was just a little under $ 6, which was less that what I was expecting to pay.

Super friendly store. Got everything I needed and they were patient as I hen and hawed over insurance and box sizing. Would definitely return if I was in the area. Shoutout to Sole — thanks for being patient and having a smile the whole time.

Every time I go here to drop off a package with a prepaid shipping label (returning something from Amazon, who’s with me XD), I am greeted with courteous and fast service.

Brought in a package to send to China via DHL. Girl at the counter said that China does not accept any products which were made in China and that my package would be returned to me as undeliverable. I did not want to trust my package to someone that clueless, so I left. Went to the post office who confirmed that no, this girl had no idea what she was talking about.

Great service here! Every time I go in there is no line and I am in and out in seriously less than five minutes. I have my package ready, it’s scanned, I pay or don’t pay (depending on the circumstances) and I am on my way. I love it here. It is my go to spot when mauling packages!

DO NOT USE THIS STORE!!! I had a 50lb, sentimental, picture packaged and sent from this location and sent to Philadelphia, pa. When it showed up it was in PIECES!!! There was no repairing the picture even. Glass was everywhere. It has been three months since it was sent, they have done nothing for me! They won’t reimburse me my money I spent to ship it, compensate for my picture and the frame, NOTHING! They won’t return my calls, they are giving me different numbers to call and sending me in circles. THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND THEIR PACKAGES!!!

I specifically went out of my way to go to this particular store as it had a better rating. I wasn’t disappointed. I was greeted upon entry and was taken care of quickly & was able to get in and out expediently.

I always go to this store for all my printing needs! I’m here so often, I opened a mailbox — the best decision ever! The staff is friendly and helpful. This UPS Store is my one-​stop shop for all my business needs!

Staff went out of their way to cut and make a custom box to fit my irregularly shaped shipment.

Don’t ever print at this place.
I ran out of toner on my printer and needed to print some documents quickly, so I headed over to this place. I remembered printing for something like 10 cents a year ago so I figured it wouldn’t cost me too much.
When I told the employee that I needed to print stuff, she told me it is 20 cents per copy and another 20 cents per minute spent on the computer. I was like what??? but I had no choice and decided to just start printing stuff quickly.
After printing about two documents and while I’m busy trying to open another document on a computer that was slow as hell, the employee came over to me and showed me what I printed and they were not printed in regular 8 ½ by 11 size. I told her I couldn’t take that, and she spent about 5 minutes trying to figure out how to change the setting so it could be printed in correct size. Once she figured it out, I asked her if I had to do that for every single document, and she said yes, but she had to help somebody else and she said she would be back after. From what I had seen, I was able to figure out what she did and started to print the remaining documents on my own. But the last document somehow wouldn’t load properly, telling me that it needed the latest version of Adobe Reader. I told her the problem, she didn’t know if they had the latest version, and told me to wait to try it on a different computer that another customer was using. So I waited for another 5 minutes, then I saw that somehow my document magically showed up. I quickly printed it and she rang me up. She charged me for 20 minutes of computer use. I asked her if that included the time that SHE spent trying to figure out the settings and she said yes! ARE YOU KIDDING ME? You’re charging me for YOUR OWN INCOMPETENCE? If I hadn’t figured out the settings after she left me and just waited for her to come back, was she going to charge me for that time too??? I paid over 7 dollars to print 18 sheets of paper. What a ripoff!!! I know I am never going back to that place!!!

Giving a five star review because I left one star on accident and I don’t know how to delete it sorry (it was only up for a second). I thought this was the location next to goodwill in Anaheim.

I’ve been coming here for a few years, and every time I go to another ups store, if I just happen to be far from this one, I always regret not going here. It’s definitely worth a little extra drive.
This is by far the friendliest and most helpful UPS store I’ve ever been to. Everyone always makes the extra effort to greet you when you come in, provide you with attentive and courteous service, and wish you a good day when you leave. It’s so nice when a business appreciates their customers :)

Horrible service helped 30 other customers before helping me. Just cause what I needed took a little longer doesnt mean you have me sit on the side and wait for an hour. Than when you kinda start helping me you stop 6 times in the middle to help others. There were other staff that could of helped the other customers. Making me wait an hour just to start helping me on a Tuesday afternoon is not cool. Even when no one was in the store they were doing phone requests before attending to me. Total B.S. will never go here again!!! I’m upset Im forced to give it one star.

Worst customer service ever! The prices are outrageous — $ 126.00 for an overnight letter to a business, which was said with a completely straight and serious expression — SERIOUSLY? This was replaced with shock when I questioned the price.
UPS can charge what they want, but I paid $ 18.00 at the Post Office for the same service.
I’d avoid this place like the Black Plague.

They took my box… they shipped it. Not sure what else to say about a UPS store. Staff was friendly!