Tara Hill Apts

If there were an option to leave negative stars I would do so, however, since there is not I will give it the one star it does not deserve. I don’t typically leave reviews but since you could end up living in the cesspool by mistake, I figure it is my civic duty to do so. I’m not even sure where to begin here… I have a laundry list of things I could say about this place, and hopefully I do so in this review and it helps you all stay away, from spending a year in the garbage apartment complex like I did… So, here it goes:
1. The management is an absolute joke, Vicky is the rudest person I’ve dealt with in a business setting ever. On one occasion I came home from work and realized there were marks in my carpet, like something had been dragged across it… I followed the marks into my sons room to discover that while I was away at work, they had placed new mirrored closets in my sons room. So I walked down to the office to ask why I had not been informed or asked about this, and Vicky replied without looking up from her desk that they had attempted to call and I had not picked up, so they went ahead and did it. That I should be happy that I received the new mirrors. When I told her I was dissatisfied that people had been into my apartment without my permission she merely replied «the work had to be done» on another occasion I had a guest over using a guest parking pass that had a 2 week expiration date on it, while I was at work and he was watching tv in the apartment they towed his car, when I went to ask why this had happened since he had a guest pass Vicky rudely stated that they no longer were allowing guest passes (this one was not expired) and that it was our responsibility to retrieve and pay for the car… 300 $ later and we got the car back. I have had multiple interactions with Vicky that were FAR LESS than desirable.
2. Let’s talk about the massive gas leak, I woke up one morning and attempted to shower, there was no hot water, and I thought I had mistakenly not paid my gas bill? So I called the gas company and they told me I had paid and that everything looked good on their end, that they would send someone out, it would be taken care of by the time I got home… This was a Friday, so the gas wasn’t on when I got home, I checked the water and the stove, so the next morning checked again, nothing, Sunday again nothing, well Monday after I got home from work a maintenance man knocks on my door and asks to check the stove because there was a huge gas leak Thursday night and that the fire department was there and they needed to make sure everything was ok and ready for the tenants again… How on earth, was there a gas leak of this magnitude and there wasn’t even a note left on my door???
3. Cockroaches? Do you love them? If you don’t, and don’t want ENORMOUS cockroach roommates, don’t move here.
4. Maybe, the 3 times they «didn’t receive» my rent check and tried to charge me a 70 $ late fee, until I walked into the management office with proof they cashed them… Speaking of them cashing checks, it takes them 10 – 14 days to do it, so you have to wait and wait and wait for them to actually pull the money from your account.
5. The laundry rooms are disgusting. You almost feel like your clothes would be cleaner if you washed them in the gutter.
6. The entire building seems like it’s stuck in the 70’s they have cleaned up or remodeled anything in years.
6. The water is SO HARD that the dishwasher ruins your dishes cause it leaves them covered in sediment.
7. My kitchen sink garbage disposal hasn’t worked in 8 months and I can’t get someone to fix it. The bathtub fills up with water, they won’t fix that either. My kitchen sink has been backed up for a month, I’ve called 3 times, won’t fix it. It smells and has gnats.
8 there are MASSIVE spiders everywhere including inside my apartment…
9. You can only have 1 parking spot no matter what… Even if you want to pay for it, you can’t have another.
10. You give them a «deposit» for the gate clicker, the gym key, the pool key and the mailbox key all of which have to be in cash and are promised back to you at anytime… Until you try to turn them in and get your cash back, then they tell you that you’ll get it back with your security deposit, at the end of your lease.
11. I have had multiple packages «misplaced» or «not received» even during Christmas… It was so bad, I started having things mailed to my moms.
I am moving out tomorrow, and couldn’t wait for this day… I waited to leave this review until right before I left, because I cannot emphasize enough, how RUDE and utterly judgmental, Vicky from the front office is… I was concerned had I left this any earlier it would have affected the already poor quality of life I have at this scumbag apartment complex. It amazes me, that she is allowed to work with the public, let alone manage ANYTHING seeing as she can hardly manage to act like a civil human being
WORST. PLACE. TO. LIVE.

I have been living here for 11 years. I have to conclude that this is one of the worst place to live and I would give it zero stars if I could. I will tell you in details one by one. The STAFF, are rude, lazy, and bias. They do not care to help you and think its the pain in the ass to. The office staff are all family related except for that one white men unless he their husband. The only positive note is the fixing staff. The men who fix the problems in your apartment. They are kind men. They fix it for you right away no problem at all. Plus, my many of my packages were lost in their office when I recieved the notice in my mailbox. I lost my homecoming dress and portable charger recently. By the way, a security and an office staff member kicked my mom out of the office for trying to find my homecoming dress. The security is the worst part. There is only one that is kind and he is the youngest security. The rest are old, rude, disrespectful, and cunning. Under ONE security duty at night (still working), manage to have two cars broken into at night. Yes, it was my car that got broken into and a neighbors. In a total span of 11 years I got my car broken into about 8 times. My grandparents wakes up early so they decided to go to walmart at 2am. The same security that was suppose to be in duty was grocery shopping during his duty hours. He came back and acted like nothing was wrong. Today, the same security called me and told me to move my car at 11 pm at night because I am in someones space. One, we paid for that specific parking space until someone moved in. We asked the office to notify us once a new neighbor moved in so we wouldn’t take their parking space. He yelled at me (mind I am an 18 year old girl) to move my car in front of my grandpa. Of course my grandpa did not tolerant that, he told the security to find a parking space for him because there is none. If he can’t find one, then we can’t. We are not about to get our car towed or ticketed for someone’s else mistake. There would have been no big deal if the office or security notified us when someone moved in. Yet no one did and gave us a hard time while we were sleeping. Keep in mind he yelled at me while making aggressive hand motion. Security TWO, attempted to make money with the tow people. My grandpa saw the tow man giving some cash to the security after towing a car in the parking lot. They were also giving handshake and talking for a while. Security THREE, is the youngest man and he is on duty around 3pm or 5pm. When we looked for him, he was always walking around the parking lot making sure everything was fine. When my grandpa was looking for parking space after a late doctor appointment, that security would give him his parking space. My grandpa adored him a lot. Unlike the other security who always went to their room while on duty, this one was always on the watch. Now here are some complaints of overall apartment. While our upstairs apartment was empty, homeless people and drunk people would come up consecutively for a week to drink and sleep there. They broke in and sleep in there and drink. Stomping so hard we heard everything. How safe would you feel when an apartment can be broken into and no one would do anything for a week? We complained and let security know of course. Another one is, my apartment has rats, mouse, possum, and cockroches. Let me tell you how clean we are. We have a 6 shelves dedicated to cleaners, sprays, and scrubs. Every day at 4 pm we clean for 3 hours and wash every dish we used when we are done at that second. We tell them the office and its hasn’t been done properly. To finish off, like a lot of review, goodluck finding parking. There’s only 2 parking space open at 3 pm. No more after 5 pm if you are lucky. I will promise you there will not be any. I have lived here for 11 years and we got ticket once because there was none, and we parked at the gas station almost everyone one time because there were none. You want me to add another one, little kids were about to throw rocks at my car until I came out and stopped them. I would give this place negative amount if I could. Remember I lived here for 11. I cannot believe those who give this place 4 stars. The only reasons why I live here is the finish high school. My sister is a junior so we only need one more and we are out. I’m done with this place. Rude and uneducated staff. I have never once in my life had gotten into so many argument with staff members and it started when I was about 16. I am extremely conservative and quiet. That’s how much this place gets under my skin. UPDATE: they lost my package again for sd card. Not even surprise.

Expect to have your car broken into multiple times, even when its parked INSIDE the gate. Be prepared to deal with apathatic and (for lack of a less harsher word) useless management/​security when bringing this issue to their attention. The gates surrounding the complex are not secure or locked. Anyone can come in. We had the car in the parking garage broken into 3 times.

This is one of the worst place for you guys to live at. Do not. I repeat do not trust this place to send your package to. Letter mails are fine but not any package. The reason why is because today was the second time they «lost» my package. One was my phone charger that they «claim» I already recieved. This time it was my homecoming dresses. There were two and worth 200 dollars. When my mom came in to make sure my dress wasn’t there, a girl with the worst attitude called security on my mom. The security came and did not even care to listen to my mom. When my mom ask for his name, he said I do not need to tell you it’s not of your business. Extremely rude staff members that have each other back. No need to bother complaining to manager because they all are going to help each other no matter what. The girl had to worst attitude I have ever seen. As soon as my grandfather came in, she lied that my mom was yelling and making hand gestures. The security stood there leaning on the counter smirking. The whole apartment is gross. The only good part is the fixing men. They deserved the five star. They are the most down to earth men. We always greet each other. Other than that everything is bad. My car got broken into about 5 times I have been here. By the way, when my upstairs was vacant. There were a bunch of either homeless people or random people breaking in to sleep. Do you guys really feel safe in this type of home? Drunk people randomly sits in front of my house drinking. Random men come and smoke pot in front of my gate. The office staff is one of the worst. They gave me numerous of hard time getting my own package. Worst security guard aren’t there to help you. They sleep and then they go talk on the phone. One time, my grandpa saw a security guard negotiating with the tow truck man. Recieved some money and tried to tow a car. Rent goes up so much. Plus, there is no parking here at all. I only have 2 cars. If you come home after 5, youbare lucky there will be parking space left for you. Other than that, goodluck getting your car towed by parking across the street. The only reason why I am staying here because its my last year of high school and my sister is a junior. As soon as she is done we are out. Remind you we stayed here for 10 years and dealt with this. Plus 2 more years when my sister is done with high school.

If I could give this place negative zero zero stars is would. I went to the office look for a package that the postal worker left yesterday which is Saturday. Today is Sunday. My daughter went into the office asked for the package with the postal slip that told us package was left at office. My daughter came out said the girl at the office told her packages is not there and gave her an attitude. I went into the office again to check on the package. I walked and saw her name is Kiara later I found out. I showed her the slipped and asked about the package. She simply shook her head gave me an attitude And told me it’s not here. Call the post office. I asked why would I get slipped if the package is not here? She replied shook her head w an attitude again and said I don’t know it’s not here. You can go check if you want. I told her you know you work as a customer service you don’t need give people attitude. So I went did of course it’s not there. If someone stole the packet, I wouldn’t be surprise. It’s 2 homecoming dresses. 2 of my cars got broke into why wouldn’t my packages be there, it probably got stolen! I asked her for corporates phone number and she told me they didn’t have one and told me to leave and that’s she called
Security to escort me out. She even said it wit a smirk. So the security guard came I even took the video. I told him what happen he didn’t even want to hear it and told me to leave. I told him why? I didn’t make verbal threats I didn’t make physical threats? Then i asked for this security’s guard name and he said I dont have to give it to you. Again we are residence here for about 10 years. Rents wasted. This is how they treat you! We only stayed here because daughters is in high school now and we want them to finish. The office worker who rudely treat residences w no respect and gave attitudes like she is so proud name is Kiara Torres. I will call corporate, I will find out security guard name and make a complaint.

Ok, I lived here from 2011 – 2013 and the laundry list of things I could complain about doesn’t even compare to most.
First off, let me tell you if you LOVE bugs then move here because all you will get a roaches. Even if you clean 3 times a week like I did you’ll still get them. You’ll find them in your dishes running across your floor late at night. And to top it off «management» meaning Vicky will laugh at you, and explain how you need to keep a clean house to keep them out or get your own bug spray, because it’s NOT her problem. Next, termites you know you have them when the pile of brown small looking beads appear near all wooded areas that have holes, again Vicky will tell you that you need bug spray they will NOT consider having the units tented which I’m sure hasn’t been done in 20 odd years. Secondly, the parking issue well folks there is no parking you get 1 spot per home whether it’s a 2 bed or a 3 bed they don’t care. And on a side note have fun having your gas tank funelled in the middle of the night, good luck getting to work the next day. Security is a joke he loves staring at the young girls at the pool and his phone more than protecting the property of the tenants. Unless of course he can make a few bucks towing your car out of YOUR OWN spot! Which will cost you 300 to be released.
Thridly, now this happened on 2 separate occasions. I used to work 7am-​10pm and when rent was due I’d use the late night drop box. These «management» people twice cashed my cashiers checks or money orders and then had the ******* nerve to post a 3 day notice on my door for failure to pay. Now I’ll explain how these things work, you call the bank and or money gram and ask them did check or order number 1234 get cashed and if so by whom. These ******* cashed the checks under Tara Hill LLC, they were pocketing the money. Thats 1350 twice, needless to say I spoke to I belive a man named Bill he actually «runs» the office not Vicky, things were «fixed» on their manually written in books which are fudged to report improperly and certain tenantes. But I learned a lesson to NEVER lease from an establishment that ONLY takes cash, check, money order or cashiers check to pay rent. There is no ONLINE system because they pocket the money, this is why ZERO upgrades have been done to this place in the last 5 years.
Children who make noise I can deal with, people with attitude problems ok I’ll visit you when you’re not on your period. However steeling from me then demanding amounts in full AGAIN, oh heck no. The court date was set they didn’t appear and I won to say the least, with money returned, allowed to break lease and move with NO fees.
This establishment can take its rinky dink so called management skills and unlawful business practices and place it where the sun don’t shine.
Thanks Tara Hill for the worst living experience I’ve ever had!
Sincerely
Wiser and smarter tenant than to lease from you !

If there’s such thing as no stars, I would give this place just that. This place SUCKS. My car was stolen INSIDE the gate, IN. my own carport, WITH the security guard supposedly walking around. When I complained about it, the manager, Vicki made it seem like it was MY fault that my car got jacked!!! WTF! They didn’t do anything about it. They won’t even let us see the camera footage of that night. Useless.
Vicki is rude and lazy. She is quick to judge you and will blame you for their own mistakes. The staff overall is just useless.
–The AC is ridiculously loud.
–It’s dirty and stinky.
–We USED to be able to park all 3 cars inside, but they changed it on us just a few weeks ago. Even though that was the sole reason why we moved here. But it doesn’t even matter. This place is so ghetto, your car will get jacked inside of the apartment complex anyway.
–The green gate that surrounds the place isn’t even locked so there’s really no point of having a gate there. Our bike still got jacked. Even being chained here.
Just DONT live here.

Rude staff that don’t seem like they can be bothered to help you and no parking.

There’s NEVER PARKING HERE past 5:00 always having to park blocks away from our apartment, I believe renting a 4 bedroom we should at least be able to own to parking spaces !!!

The only reason i’m giving this place one star is because they approved us, thank you but no thank you! I was looking for a 3 bedrooom & came across this place which was within our budget, however I rather pay the extra $ 400 for apartments who have PROFESSIONAL management. Vicky the «manager» helped us out & was extremely lazy & rude! She discouraged me and made me feel as if i were 5 years old, Kiara (young lady who helped with no attitude) should be in charge in that place instead of her. When she called me the next day to tell me the «good news» on us getting approved I was still sensing an attitude. She made this apartment hunting much more difficult for me. We walked around the complex & there was tagging on the playground and the laundromat looked really dirty. On a good note, i’m glad i went through this early on to avoid any future problems. You get what you pay!

I don’t usually write reviews, but I feel the need to warn people that this apartment complex is NOT worth staying at. I don’t even know where to start. On one hand, they do short term leases and are very l open to when you move in and out, and maintenance is great. But the hallways reek of rotten smoke… it’s sickening. a the apartment was damp and dark and there was a ton of mold or mildew or something because my algergies went crazy all the time. When we arrived the air conditioner was EXTREMELY loud… that never really got fixed, and the dish washer was broken. It felt very dirty, damp, and dark; and I stayed there in the summer. I’m a college student budgeting my money, and it’s still not worth it for me to live somewhere like that.

The manager is a fucken bitch they need to replace her for sure and the apartment I was living in had bed bugs and roaches definitely do not recommend

Worst management ever. I met with a disabled client who exhibits severe self injurious behavior that could require hospitalization. Wasn’t here more than 20 mins to assist this parent who was managing a new baby and her child. Security had my car towed. He didn’t understand English & kept telling me that if I was disabled I should have parked in handicap parking! The office secretary refused to assist me or provide me the manager’s name. Vicky, the manager, charged me $ 300 to retrieve my car (her profit she makes off of people who help the disabled). Well done Vicky & staff.

My husband, 4 yr old daughter and I have been living here for about 5 months and so far we like it. We came from luxury apartments and so it was a step down for us. We needed something bigger and more kid friendly. Our apartment is quite spacious and open concept, lots of closet and storage space. They keep the grounds nice and they respond quickly to things that need to be fixed. They are cat friendly and the pet deposit is pretty cheap compared to every where else we looked. The office staff is friendly, they have a gym and big pool, they also have a preschool here. This complex has tons of kids! So if you are looking for a quiet peaceful place to live and you dont like kids, this is not the place for you! We wanted a kid friendly place, and this is definitely kid friendly. We didnt want to have to worry about making too much noise, and it is very noisy here. Parking here isnt too bad. We have one assigned spot, and then they have other parking available gated in. If you get home after about 9pm, there are NO spots anywhere! So we just worked it out that one of has to be home before then to get a spot!
I gave it 3 stars, because the buildings, and structures themselves are very old and need to be updated. Our balcony and front door have rotting. There are a lot of bugs, mostly crickets and cockroches. We have not had any inside our apartment, just ants and spiders. The crickets and roaches are mostly out on our balcony and in our storage closet out there. We have sprayed our own bug spray all around the inside and outside, so that is probably why they stay out and they die quickly. The paint and carpet inside the apartments is very cheap and not done very well. The appliances need to be updated. This all didnt bother me too much, having a child and cats I dont think I feel too bad when we end up moving if I leave a mess.
I like living here because it is kid and cat friendly, and the price is very good for having a nice sized 2 bedroom apartment with a good sized balcony and lots of storage. We also like the location, very close to the 5 and 91 freeways.

My kids and I lived in Tara Hills for over 8 years, we were sad to move, but we bought a house. The staff there are always so helpful Vickey the manager is very down to earth and a pleasure to deal with. In the summer time they have a swimming relays for the kids. The great thing about living there is you have a great junior high and high school in walking distance. I always felt safe when living there. If anything ever went wrong with the apartment the maintenance was always fast to fix it. I would highly recommend living there.