Pampas Lane

I was e-​mailing the manager back and forth. I needed to move out quick and she seemed accomadating. Took off a few hours from work to come here, she said she was going to be there at 10. She wasn’t there at 10. Or 10:30. Or 11:00. I left a voicemail. Nobody got back to me. Luckily we went somewhere else and got lucky with a sweet deal on a lease. So don’t count on the manager to get you in here. Didn’t show up, no call, no e-​mail, very unprofessional.

I moved here not too long ago and the place was filthy. The previous manager never been in her office and never resolved the concerns I had. The smell of weed inside the apartment almost everyday. This place has a new manager now and she is really not skilled in resolving tenants issues the smart way and she is not experienced in keeping the tenants happy or meets their concerns, she seems happy to be play the «Boss» role but is not able to handle the“Boss” position well

I’m officially very upset with management! When I lived here I never had an issue but now that I have moved out I have yet to revieve my deposit! I call almost everyday and no one answers. It has been 2 months since I have been out & I was told a week after I moved out that my paper work was already processed and sent to corporate to get my deposit back. This is ridiculous! I am clueless on what to do but something will be done.

Complex is still dirty. Laundry room’s trash bin is full and paper towel scattered on the ground. Pieces of trash downstairs. Cleanliness is not maintained in this apartment complex.

I lived at Pampas Lane for a little over a year. I moved because I lived in the studio apartment and I was moving into a bigger place closer to work with my boyfriend. I absolutely love Sheri the manager! She was such a joy to work with and is always prompt to returning phone calls about maintenance or what not. The apartments are clean and I rarely saw any bugs which is a major plus. The only downside is there is not a jacuzzi in the pool area which is a bummer, and street parking is like nonexistent after 4pm. All in all I never had any real issues living here I highly recommend if you’re looking to move in the Anaheim area by Disneyland. It is also very convenient to shopping and restaurants!

I have lived here for about 6 years now and since management changed i feel more at home and cant see myself being in any other apt complex unless I’m buying a home! Any concerns always get answered either on the same day or the next day depending on the time, any day or time Sherry quickly answers, which i love. I always see her cleaning and maintaining the apartments and making us feel we are in a clean environment. So Sherry if you are seeing this keep up the great work and me and my boys appreciate you :)

Best complex I have lived in! This place is exactly what I was looking for in an apartment. Amazing value for what the units are. I have hard wood floors, actually painted walls (not just white apartment walls), 2 full bedrooms and bathrooms, perfect roommate floor plan and secure gated parking. Parking on the street can be rough, but we pay a little extra for another spot inside and it works out just fine. The laundry room is well kept and easy to access. The whole complex is gated is extremely well maintained. And best of all, the management is incredible. Sherri is by far the best manager I have ever have the pleasure of working with. She genuinely cares about her tenants. Every maintenance problem with our unit has been promptly attended to with no issue. It truly shows around the property that she takes pride in taking great care of her complex and the people who live in it. She is never nosey or rude. If the apartment were crappy, I would still happy solely because of Sherri. But the apartments are great, affordable and are managed by one outstanding lady. You will not be disappointed with this complex.

Pampas lane apartments are wonderful. The managers name is Sherri and she is amazing! shes not nosy and is super considerate toward all the tenants. I had a minor issue with my plumbing in one of the bathrooms and it was fixed the next day! The apartments itself are awesome (layout wise). i have a 2 bedroom, 2 bathroom apartment upstairs. The interier is good, not top of the line granit and carpet but when you pay at the value that we pay then your not going to expect to live in the hamptons. the 7 months i have been here i have not had one pest problem however, parking can be a big hassle around here but if you only have one car then you will not have any issues. safety is also not a issue at all at this residence… everything is locked and at top working condition at all times. i will be renewing my lease this year!!!

I have been living here for a few years and things have gotten better over time. You can tell that the property management company has been investing money into the complex to make it look better. The place was repainted not too long and the color scheme is nice. They bought new pool furniture which also looks nice. Sherry the on-​site manage is really cool & always has time to listen to your concerns. She always is on the property & if she’s not in the office you’ll find her cleaning, sweeping, etc around the complex (how many managers are you going to find that do that). She really cares about the cleanliness of the place and goes out of her way to make sure the clean look is kept up. Also she listens & addresses complaints that you might have about maintenance or other tenants & addresses it head on. If you’re the type of tenant that is clueless or has no idea on how to be courteous to your neighbors DONT LIVE HERE because Sheri wont put up with it.

I am writing this review 2 months after our move in to try and provide an objective opinion about the Pampas Lane Apartments and our experience here so far. I feel like I should give a little back story on our situation before our arrival to shine some light on what our concerns were at the time of the move in comparison to some other families.
We lived in a 3 bedroom 2.5 bathroom condo in Anaheim (right next to Disneyland) for about 12 years and before that we lived in a 3 bedroom 2.5 bathroom house in Garden Grove. After my mom separated from my step dad we needed to move into a smaller place that was still accommodating in size but affordable for the both of us. Naturally we were apprehensive at first simply because it had been so long since we lived in a close quarter arrangement, but renting a house between the two us wasn’t financially viable so we decided to suck it up and go apartment hunting.
After what felt like a life time of searching we happened, by chance, to stumble upon a craigslist ad that was posted in reference to the Pampas Lane Apartments vacancy. After doing some research online, and also referencing this site as a guide, we decided to make an appointment and take a look for ourselves. We had several concerns that I’m sure many people share which I will outline below.
–Cable Provider /​Internet: My mom and myself both do a lot of work at home so having a fast and reliable internet service provider is an absolute must and it was the first question I brought up at our appointment.
–Noise: To be clear we were actually more concerned about our own noise rather than the noise of other tenants. Having lived in our own home for so long we never had to worry about being too loud. So naturally we didn’t want to disturb any of the other residents and receive complaints.
–Laundry: We’ve always had a washer /​dryer hook up in our home and while my mom was absolutely against the idea of using a designated laundry facility, I was able to persuade her to keep an open mind.
–Parking: This has never been an issue for us as we had the luxury of a two car garage so we were interested to see what the parking situation was like.
–Space: Even though it is just the two of us we were both accustomed to a space of about 2,200 sqft so while we were obviously aware that a down size was necessary, we still wanted to make sure the place was big enough for both of us to be comfortable. Especially since between the both of us we already have way too much furniture.
–Management: Having owned our own home for so long we never had to answer to anyone in regards to our living situation. While we consider ourselves pretty likeable and outgoing people, it is true in life that some people just don’t get along. This wasn’t a really huge concern to us but I would be lying if I said the thought of butting heads with a manager wasn’t a possibility.
Fortunately the cable service provider for this area is Time Warner Cable, which is the company we’ve always used. They have great HD channels and internet speeds of up to 50 mbps. (we pay for 30 mbps and it’s been amazing)
Obviously when it comes to our laundry situation having an in unit system would be preferred, but the laundry facilities on site are always very clean and we do laundry once or twice a week and have never actually run into anyone there. There are two different sites not too far apart so on the off chance the one closest to you is full there is always another alternative. I think its $ 1.25 for a wash and $ 1 for a dry which isn’t too bad when we take into account the electricity we were using to have our own units. Overall were happy with the way it turned out as opposed to many of the other alternatives we saw from other apartment buildings we looked at.
The space facet of our move was probably our biggest concern. One of the biggest enticements of Pampas when we read through the ad was the dual master setups. Credit to whoever designed the building because the 11×14 master bedrooms and dual full baths are spacious and completely separated. You can also close off one side of the apartment if you want to keep guests out of a specific bathroom if you choose. Both bathroom

The weed smell around our area of the complex is gone and the laundry rooms have been kept up lately. Cindy has addressed our concerns and issues in a timely manner as well. We’re still moving because we need a bigger place but I would recommend this place now.